Caracol Plaza
Hotel in Puerto Escondido
2 guests · 1 bedroom · 1 bath
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Beach fun in outdoor pool, near Commercial Walkway
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite.
Caracol Plaza offers 192 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Business-friendly amenities include desks and safes. Bathrooms include showers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite.
Caracol Plaza offers 192 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Business-friendly amenities include desks and safes. Bathrooms include showers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Balcony or Patio
Garden
Map of Puerto Escondido
Available Rooms
Standard Room, 2 Double Beds
Beds not specified • 236 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Double Beds, Ocean View
Beds not specified • 236 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
6.0
I stayed 5 days. My experience is:
1. Staff is not friendly enough, seems like if you are asking some favours.
2. They could not give me a pair of card keys, the excuse was "if we duplicate, one of them would be deprogrammed".
3. Room maintenance is not properly done, drainage smelled terrible, and cleaning is quite poor.
4. Breakfast taste is OK, but only one typical dish per day, remaining dishes are scramble eggs with Jam or bacon. Not a buffette as I expected.
5. Tours are not offered, I contacted nerby hotels for some tours, when I wanted to be informed by reception, the asnwer was "take this informative paper and call".
6. Pool is not so hygenical, I saw people eating inside and Walter got pulluted.. And some Kids telling their parents that "They did pee inside".
7. For Lunch and dinner, the restaurant does not have many options for dishes. Better to look for something nearby.
Hotel arquitecture is amazing but it is being deteriorated by lack of maintenance.
10.0
The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
10.0
The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
6.0
I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
6.0
I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
6.0
The rooms have spider webs in the córners of the walls, doors. The ceiling fan dirty. The toilet no seat. When I asked about the toilet seat to one of the cleaning staffs. They said “the room is one of the economic room price”. I got so upset. The staff try to change the wording. I told him I didn’t pay cheap for the room.
6.0
The rooms have spider webs in the córners of the walls, doors. The ceiling fan dirty. The toilet no seat. When I asked about the toilet seat to one of the cleaning staffs. They said “the room is one of the economic room price”. I got so upset. The staff try to change the wording. I told him I didn’t pay cheap for the room.
6.0
The front desk service is very bad
6.0
The front desk service is very bad
10.0
Nice and clean
10.0
Nice and clean
10.0
neeeds more improve at the restaurant more recently menu
the rooms needs a softly matrres was very hard notice don't used a box spring mattress had a big piece concrete at the bottom them the mattress.
10.0
neeeds more improve at the restaurant more recently menu
the rooms needs a softly matrres was very hard notice don't used a box spring mattress had a big piece concrete at the bottom them the mattress.
4.0
At the reception they Charged xtra money
4.0
At the reception they Charged xtra money
8.0
all was perfect
8.0
all was perfect
10.0
Very nice hotel located very close to the beach of Puerto Escondido, walking distance to "El Adoquin" comercial zone, with a great view to the sea from their restaurant, nice and clean rooms, nothing espectacular but with a nice balcony.
10.0
Very nice hotel located very close to the beach of Puerto Escondido, walking distance to "El Adoquin" comercial zone, with a great view to the sea from their restaurant, nice and clean rooms, nothing espectacular but with a nice balcony.
4.0
A nice place well located .
It is a mexican hotel so expect some oddities in the way things work but it is a safe clean hotel.
Breakfast buffet is lacking but this is Mexico not Canada.
3.0
For the price, we were expecting a much nicer room.
4.0
A nice place well located .
It is a mexican hotel so expect some oddities in the way things work but it is a safe clean hotel.
Breakfast buffet is lacking but this is Mexico not Canada.
3.0
For the price, we were expecting a much nicer room.
6.0
This is a tough one. Lots of good things and lots of bad things. That’s why I rated it average. The checkin was good, and the room was good, nothing to complain about. However, regarding the room, it did not have a refrigerator. I knew that before booking this trip. I was hoping for a little better service down at the pool area. After several calls to the receptionist desk, they finally sent Angel. Even though he had only 15 days of experience, he did a good job, taking care of me, and the other guests down at the pool. I ordered a cheeseburger from Angel, and it was delicious, exactly how I ordered it. My room had a balcony, but there was no table or chairs to sit on. The way everything else was going I decided to not even try to fix the problem. I checked out the following morning and the daytime receptionist couldn’t even give me a receipt or call a taxi. He gave me a piece of paper with instructions on it as to how to get a receipt online. He told me to walk down a very steep road, and I would be able to hail a cab from there, terrible.
And if I had had a good experience there, I was planning to spend the rest of my three week vacation at that hotel. But sadly it was not to be. According to my very unofficial count, there were about 10 families there. And they did not have enough staff to handle them, even though the hotel has room for hundreds! 👎
6.0
This is a tough one. Lots of good things and lots of bad things. That’s why I rated it average. The checkin was good, and the room was good, nothing to complain about. However, regarding the room, it did not have a refrigerator. I knew that before booking this trip. I was hoping for a little better service down at the pool area. After several calls to the receptionist desk, they finally sent Angel. Even though he had only 15 days of experience, he did a good job, taking care of me, and the other guests down at the pool. I ordered a cheeseburger from Angel, and it was delicious, exactly how I ordered it. My room had a balcony, but there was no table or chairs to sit on. The way everything else was going I decided to not even try to fix the problem. I checked out the following morning and the daytime receptionist couldn’t even give me a receipt or call a taxi. He gave me a piece of paper with instructions on it as to how to get a receipt online. He told me to walk down a very steep road, and I would be able to hail a cab from there, terrible.
And if I had had a good experience there, I was planning to spend the rest of my three week vacation at that hotel. But sadly it was not to be. According to my very unofficial count, there were about 10 families there. And they did not have enough staff to handle them, even though the hotel has room for hundreds! 👎
10.0
Is very comfortable
10.0
Is very comfortable
2.0
Horrible stay at hotel, no power and water for more than 5 hrs.. I ended up getting another hotel.
They didnt even gave a us a compensation. Will never come back.
2.0
Horrible stay at hotel, no power and water for more than 5 hrs.. I ended up getting another hotel.
They didnt even gave a us a compensation. Will never come back.
1.0
I asked for towels since the second I got there. I called early the next day again, eventually I walked down where tow of the three girls where having a very pleasant conversation while some of us were still waiting for service.
1.0
I asked for towels since the second I got there. I called early the next day again, eventually I walked down where tow of the three girls where having a very pleasant conversation while some of us were still waiting for service.
10.0
Great location. Breakfast was good everyday. Helpful staff.
10.0
Great location. Breakfast was good everyday. Helpful staff.
10.0
Great place to stay, has a great view of the sea everything is close to the hotel!
10.0
Great place to stay, has a great view of the sea everything is close to the hotel!
8.0
A comfortable and basic place to stay no frills
8.0
A comfortable and basic place to stay no frills
10.0
Cool pool
10.0
Cool pool
6.0
Breakfast start late, Front desk staff needs more knowledge, Rooms do not provide glasses you have to go outside and purchase your own. Restaurant close at 8:0pm. Availing for towels was poor since you have to wait mostly 30 minutes.
FAQs
How much does this hotel cost compared to others in Puerto Escondido?
The average price for a rental in Puerto Escondido is $45 per night. This rental is $35 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Caracol Plaza. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Caracol Plaza. Enjoy the water!
Is Caracol Plaza pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Caracol Plaza?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony or patio.
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