Hilton Garden Inn Louisville Mall of St. Matthews
Hotel in Saint Matthews, KY
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Pet-friendly hotel with a 24-hour fitness center connected to a shopping center in Louisville
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Change of towels is available on request.
Hilton Garden Inn Louisville Mall of St. Matthews offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Change of towels is available on request.
Hilton Garden Inn Louisville Mall of St. Matthews offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Map of Saint Matthews, KY
Available Rooms
Room, 2 Queen Beds
Beds not specified • 406 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed
Beds not specified • 364 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed
Beds not specified • 364 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite, 1 King Bed with Sofa bed
Beds not specified • 481 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)
Beds not specified • 549 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.5
Amazing staff, amazing food and drinks, close to whiskey row and distillery tours, pet friendly is an understatement :), cozy rooms and again the staff is wonderful! Will definitely be back!
2.5
Amazing staff, amazing food and drinks, close to whiskey row and distillery tours, pet friendly is an understatement :), cozy rooms and again the staff is wonderful! Will definitely be back!
5.0
Love it
5.0
Great
1.0
This was the worst hotel ever.
We asked for cleaning up the room so many times, they haven’t done even 1 time during our 4 days stay.
Can you believe that? This is not Hilton. This is WORSTON.
But reception staff and the restaurant staff are all nice.
1.0
This was the worst hotel ever.
We asked for cleaning up the room so many times, they haven’t done even 1 time during our 4 days stay.
Can you believe that? This is not Hilton. This is WORSTON.
But reception staff and the restaurant staff are all nice.
5.0
In the middle of everything.
5.0
Nice clean hotel. Close to lots of restaurants
5.0
Nice clean hotel. Close to lots of restaurants
3.0
Good:
- Wonderful location near the mall, Whole Foods and highway
- Parking big enough to find a spot
- Staff very sweet
- Big room for parents with a stroller / child to run in the room, or for someone with a wheelchair
Bad:
- Not clean. My daughter white socks were brown every day after walking around in the room. I could see hair in the shower upon arrival. Microwave had spot of food.
- Housekeeping is bad. I was surprised to see my room not being cleaned and heard from the hotel that they do housekeeping only every other day. I asked them to at least come to change the trash bag every day as my daughter uses diapers and the smell is not great. They came while I was out and put two huge trash bags in my room for me to take care of it but they did not remove the trash filled with the diapers of both previous days. The floor was dirty. They brought me a broom for me to clean it but did not get the clue that they should do the housekeeping.
- Breakfast buffet is not worth it. $16 for a very small buffet which lack variety.
- No restaurant on Sunday and Monday. The rest of the time it’s open but not good at all. More like fast food.
- Not even a bottle of water offers upon arrival. Each small bottle is $3.
- Only 1 elevator working. Wasted time waiting on elevator also shared with housekeepers/their huge cart, and they have priority.
- Too expensive for what’s is provided. Other very famous hotels downtown are much better/cleaner (same cost) if parking not required.
3.0
Good:
- Wonderful location near the mall, Whole Foods and highway
- Parking big enough to find a spot
- Staff very sweet
- Big room for parents with a stroller / child to run in the room, or for someone with a wheelchair
Bad:
- Not clean. My daughter white socks were brown every day after walking around in the room. I could see hair in the shower upon arrival. Microwave had spot of food.
- Housekeeping is bad. I was surprised to see my room not being cleaned and heard from the hotel that they do housekeeping only every other day. I asked them to at least come to change the trash bag every day as my daughter uses diapers and the smell is not great. They came while I was out and put two huge trash bags in my room for me to take care of it but they did not remove the trash filled with the diapers of both previous days. The floor was dirty. They brought me a broom for me to clean it but did not get the clue that they should do the housekeeping.
- Breakfast buffet is not worth it. $16 for a very small buffet which lack variety.
- No restaurant on Sunday and Monday. The rest of the time it’s open but not good at all. More like fast food.
- Not even a bottle of water offers upon arrival. Each small bottle is $3.
- Only 1 elevator working. Wasted time waiting on elevator also shared with housekeepers/their huge cart, and they have priority.
- Too expensive for what’s is provided. Other very famous hotels downtown are much better/cleaner (same cost) if parking not required.
5.0
Property was nice
5.0
Property was nice
2.5
Room was clean, comfortable
Bed and friendly staff
2.5
Room was clean, comfortable
Bed and friendly staff
5.0
Really nice clean, quiet and friendly service
5.0
Really nice clean, quiet and friendly service
5.0
Very nice hotel! I stayed here one night while driving across the country and it was a great place to stay. Clean, well-lit parking lot, amenities and shopping centers nearby. The room was perfectly clean and comfortable. Would stay here again!
5.0
Helpful staff, clean & comfortable beds!
5.0
Helpful staff, clean & comfortable beds!
5.0
Very nice hotel! I stayed here one night while driving across the country and it was a great place to stay. Clean, well-lit parking lot, amenities and shopping centers nearby. The room was perfectly clean and comfortable. Would stay here again!
5.0
Great staff and welcoming clean environment. I will continue to book this property.
5.0
Great staff and welcoming clean environment. I will continue to book this property.
2.5
The staff is wonderful! It is also in a great central location. Need 2 working elevators, however.
2.5
The staff is wonderful! It is also in a great central location. Need 2 working elevators, however.
5.0
Staff was good
5.0
Staff was good
2.5
Service was amazing and hotel was very nice.
2.5
Service was amazing and hotel was very nice.
4.0
Although normally excellent had to fight ants in our room all night. The staff brought spray but didn’t help a whole lot. On pillows. Uggh
4.0
Although normally excellent had to fight ants in our room all night. The staff brought spray but didn’t help a whole lot. On pillows. Uggh
2.5
We had a great experience at the Hilton Garden Inn at St. Matthews - room was clean and arranged perfectly to provide comfort and maximum free space.
Getting checked-in was simple and pleasant as was the check-out.
2.5
We had a great experience at the Hilton Garden Inn at St. Matthews - room was clean and arranged perfectly to provide comfort and maximum free space.
Getting checked-in was simple and pleasant as was the check-out.
4.0
Great property in good location
4.0
Great property in good location
4.0
Modern and neat
4.0
Modern and neat
4.0
Laundry room could use improvement. Also wish breakfast was free.
4.0
Laundry room could use improvement. Also wish breakfast was free.
2.0
The hotel and staff was very nice. The breakfast came with my stay but there is no way I would pay for that. It was pretty bad. Everyone complained about it. For the price we paid , almost $300 a night a NICE free breakfast should be included,
FAQs
How much does this hotel cost compared to others in Saint Matthews?
The average price for a rental in Saint Matthews is $187 per night. This rental is $75 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Louisville Mall of St. Matthews. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Louisville Mall of St. Matthews. Enjoy the water!
Is Hilton Garden Inn Louisville Mall of St. Matthews pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Louisville Mall of St. Matthews?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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