I was here for a wedding and it just wasn’t very clean and my room smelled very bad. Sheets and pillows smelled bad.

Bed was comfortable room was quiet. Couldn’t adjust the AC fan to low for background noise while sleeping. We requested early(1:00) check in when making the reservation and were toldwas told no problem. When we arrived manager said no but would allow a 2:00 vs 3:00 checkin so we waited in the lobby until 2:00. Pretty rude

Bed was comfortable room was quiet. Couldn’t adjust the AC fan to low for background noise while sleeping. We requested early(1:00) check in when making the reservation and were toldwas told no problem. When we arrived manager said no but would allow a 2:00 vs 3:00 checkin so we waited in the lobby until 2:00. Pretty rude

the hot tub was broken, but the staff offered offered inhouse compensation, to make up for it

the hot tub was broken, but the staff offered offered inhouse compensation, to make up for it

Booked a room for 3 people and arrived fairly late and tired. Room was absolutely freezing with aircon at 60 degrees full blast. Checked the room and zero bedding for the pull out sofa for the third person. Went to reception and given a plasic bag with one fitted under sheet and a rough blanket with no pillow or over sheet. I was told they dont do pillows!!! Tried changing the aircon to heat to try and avoid hyperthermia but got a very strong burning smell do abandoned that plan and put layers on to sleep in! First and last time in Comfort Inn

Booked a room for 3 people and arrived fairly late and tired. Room was absolutely freezing with aircon at 60 degrees full blast. Checked the room and zero bedding for the pull out sofa for the third person. Went to reception and given a plasic bag with one fitted under sheet and a rough blanket with no pillow or over sheet. I was told they dont do pillows!!! Tried changing the aircon to heat to try and avoid hyperthermia but got a very strong burning smell do abandoned that plan and put layers on to sleep in! First and last time in Comfort Inn

Everything was fine for the exception of the room keys getting deactivated. Rooms were nice and clean, beds are comfortable location was excellent breakfast was decent. Staff was very attentive. Stayed 2 nights and would definitely stay again.

Have stayed at this hotel for years during the Lone Star Le Mans weekend at Circuit of the Americas. Staff always goes above and beyond. The hotel and its property is very well kept. Highly recommend this establishment!

Pet friendly! Area was safe. Room was clean and comfortable. Staff was friendly and helpful

Pet friendly! Area was safe. Room was clean and comfortable. Staff was friendly and helpful

Nice hotel, bed was a bit firm but comfortable. The shower was a bit of a let down, but overall good value for money

Nice hotel, bed was a bit firm but comfortable. The shower was a bit of a let down, but overall good value for money

The lobby was warm and welcoming. It did not smell like disinfectant trying to cover another smell. Breakfast was good. The rooms were clean and comfortable. I would definitely return.

The lobby was warm and welcoming. It did not smell like disinfectant trying to cover another smell. Breakfast was good. The rooms were clean and comfortable. I would definitely return.

Check in was fast and quick. Location was good. It was very neat and clean. Coffee maker in room didnt work contacted desk and brought a new piece to fit but still didnt work so just let it go and went down to lobby and some there but wasnt fresh. Pool and hot tub was good other then a younger couple making out in it and didnt care to see that while relaxing. We stayed in for awhile then just left. Overall it was closer to location we needed to be at the next morning but a bit pricey.

Check in was fast and quick. Location was good. It was very neat and clean. Coffee maker in room didnt work contacted desk and brought a new piece to fit but still didnt work so just let it go and went down to lobby and some there but wasnt fresh. Pool and hot tub was good other then a younger couple making out in it and didnt care to see that while relaxing. We stayed in for awhile then just left. Overall it was closer to location we needed to be at the next morning but a bit pricey.

I liked the environment and staff

I liked the environment and staff

Our rooms were not ready upon arrival. We were told housekeeping was “still cleaning several rooms” so there was no way to know exactly when our rooms would be ready. This was well after the provided check-in time. Additionally, the heater was accidentally turned on in one of our rooms and the smell was vomit inducing. Our group collectively described the smell as “burnt urine.” We will not be a returning guest to this hotel.

Our rooms were not ready upon arrival. We were told housekeeping was “still cleaning several rooms” so there was no way to know exactly when our rooms would be ready. This was well after the provided check-in time. Additionally, the heater was accidentally turned on in one of our rooms and the smell was vomit inducing. Our group collectively described the smell as “burnt urine.” We will not be a returning guest to this hotel.

Thanks

Thanks

Very weird smell in room. Hoping it was just really strong cleaning/sanitizing product.

Very weird smell in room. Hoping it was just really strong cleaning/sanitizing product.

The staff was lovely , the room was clean . The only bad thing was you could tell someone has smoked in this room we were in but that is not the hotels fault. It does state this is a non smoking room. Breakfast has good options.

The staff was lovely , the room was clean . The only bad thing was you could tell someone has smoked in this room we were in but that is not the hotels fault. It does state this is a non smoking room. Breakfast has good options.

Room was not cold, AC not working well

Room was not cold, AC not working well

The photos are misleading and the worst thing is that the sink and toilet were clogged, the breakfast does not have variety like in other hotels.

The photos are misleading and the worst thing is that the sink and toilet were clogged, the breakfast does not have variety like in other hotels.

The stay started off rocky. When we got our key cards it took us multiple tries to get it to read to get in the room. It looked like they recycled cards so we just attributed it to that. The next morning we left out about 9am and my husband forgot something so he went back up to the room and tried the cards multiple times and it didn’t work. To not delay us, he just said maybe i was rushing and we can try it again when we return. When we got back that afternoon, the key card did not work at all after about 20 tries. The room attendant saw me having trouble and she tried her master key about 10 times to no avail. She then was very nice and called downstairs to have them send maintenance to help. When her got there, he had a machine to read the battery and said it was dead and that’s why it wasn’t reading. He went and got some contraption and tried to slide it under the door to open it from the inside. That didn’t work so then he called his boss to bring some more equipment in. I am an hour plus now waiting at the door after we have not been able to access all day!!! So I go downstairs to speak to someone to see how they could accommodate the inconvenience, and the manager K is the rudest person I have experienced!! She was very argumentative with me, insinuated that I was being aggressive towards her when in fact she started getting loud with me( in front of paying customers by the way) and threatened to refund money and make me “find somewhere else to go”. Don’t stay!