Hotel Zihua Caracol
Hotel in Zihuatanejo
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Hotel with 2 restaurants, near La Ropa Beach
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a 24-hour front desk, and express check-out.
Hotel Zihua Caracol offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature safes. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include showers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a 24-hour front desk, and express check-out.
Hotel Zihua Caracol offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature safes. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include showers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
TV
Garden
Map of Zihuatanejo
Available Rooms
Standard Room, 2 Double Beds
Beds not specified • 172 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room King Size
Beds not specified • 388 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite Familiar
Beds not specified • 452 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite King Size
Beds not specified • 388 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
10.0
Great time it was a good stay a good distance from everything
10.0
Great time it was a good stay a good distance from everything
6.0
5 stars for beach proximity, location to excellent restaurants, vista views, room cleanliness, lovely pool and balcony bar. 1 star for condition of the room/bathroom, bedding, dingy towels, large space beneathe door showing daylight and odd service at front desk & at breakfast. The older front desk man was not friendly, never inquired about our experience while checking out, no smile, only wanted to radio maid & make sure we left room in satisfactory condition.
6.0
5 stars for beach proximity, location to excellent restaurants, vista views, room cleanliness, lovely pool and balcony bar. 1 star for condition of the room/bathroom, bedding, dingy towels, large space beneathe door showing daylight and odd service at front desk & at breakfast. The older front desk man was not friendly, never inquired about our experience while checking out, no smile, only wanted to radio maid & make sure we left room in satisfactory condition.
8.0
Love the pool and garden area. Roof top view is beautiful
8.0
Love the pool and garden area. Roof top view is beautiful
10.0
Very close to the beach
10.0
Very close to the beach
2.0
No service at all, no coffee, shower was cold and hard to use
2.0
No service at all, no coffee, shower was cold and hard to use
6.0
January 2024. The staff here are very lovely and kind.The pool was clean & nice and deep although only 2 lounge chairs for the whole hotel. Do not bother with the all included breakfast. It was terrible at best making us not want to order anything else out of the onsite restaurant. The beds were extremely hard but the location was absolutely perfect. Just a quick three minute walk to the beach.
6.0
January 2024. The staff here are very lovely and kind.The pool was clean & nice and deep although only 2 lounge chairs for the whole hotel. Do not bother with the all included breakfast. It was terrible at best making us not want to order anything else out of the onsite restaurant. The beds were extremely hard but the location was absolutely perfect. Just a quick three minute walk to the beach.
6.0
They do not leave clean towels unless you request them during specific hours. They stole $100 from my bag.
6.0
They do not leave clean towels unless you request them during specific hours. They stole $100 from my bag.
4.0
Sheets were dirty. Loud music from the restaurant.
4.0
Sheets were dirty. Loud music from the restaurant.
8.0
I really liked how the hotel look like a Hacienda, but it needs to be updated…it would of been nice if it had a fridge inside the room. The bathroom sink has a crack and it leaks, other than that it was just ok… the swimming pool was nice the staff was very friendly .
8.0
I really liked how the hotel look like a Hacienda, but it needs to be updated…it would of been nice if it had a fridge inside the room. The bathroom sink has a crack and it leaks, other than that it was just ok… the swimming pool was nice the staff was very friendly .
8.0
The hotel is well located close Madeira beach access. The staff are extremely friendly and helpful. The rooms are very basic, but who spends much time in your hotel room when you are in Zihua.
8.0
The hotel is well located close Madeira beach access. The staff are extremely friendly and helpful. The rooms are very basic, but who spends much time in your hotel room when you are in Zihua.
10.0
Spent 2 weeks here, comfortable and close to the beach. Staff was friendly and housekeeping was helpful. Shout out to Anna who always made sure I had plenty of towels. Breakfast was good and pool was very nice.
10.0
Spent 2 weeks here, comfortable and close to the beach. Staff was friendly and housekeeping was helpful. Shout out to Anna who always made sure I had plenty of towels. Breakfast was good and pool was very nice.
8.0
Close to the beach, beautiful neighborhood.
8.0
Close to the beach, beautiful neighborhood.
8.0
Clean, safe and friendly staff
8.0
Clean, safe and friendly staff
6.0
safe deposit box full of 1000s of ants.
room was close to dining room so was noisy.
too high priced for a single occupant.
liked the old time feel of the area
6.0
safe deposit box full of 1000s of ants.
room was close to dining room so was noisy.
too high priced for a single occupant.
liked the old time feel of the area
8.0
The pool is lovely
4.0
The hotel needs some work, could only have a cool shower no real hot water but okay as it was hot weather. Issues getting towels each day, some days lots other days had to ask as they took them away but didn't replace them. The staff especially in the breakfast room were very friendly and nice, helpful even when there was a language barrier. Not fancy but it's okay.
4.0
The hotel needs some work, could only have a cool shower no real hot water but okay as it was hot weather. Issues getting towels each day, some days lots other days had to ask as they took them away but didn't replace them. The staff especially in the breakfast room were very friendly and nice, helpful even when there was a language barrier. Not fancy but it's okay.
3.0
Cute place, nice pool and bar area upstairs. Wifi only worked in lobby, not in rooms as the online description stated. Breakfast was pleasant, and service was very friendly. Our room had leaks both in the sink and the shower; which made for quite a slippery/messy and potentially dangerous situation. We told staff about it right away but nothing was repaired during our stay, so we had to improvise, using the bathroom trash bin to catch the water under the sink, and had to mop up the floor after showering with sopping wet floor mats and hand/face towels daily. Made for a lot of laundry since we try to be more eco-friendly and typically don’t replace our towels daily. Beds and pillows were a bit lumpy and our windows didn’t close shut. Lots of storage in the room for clothing and there was a lot of hot water which was a very nice redeeming quality. Just needs some TLC/maintenance, otherwise a nice place with easy beach access.
3.0
Cute place, nice pool and bar area upstairs. Wifi only worked in lobby, not in rooms as the online description stated. Breakfast was pleasant, and service was very friendly. Our room had leaks both in the sink and the shower; which made for quite a slippery/messy and potentially dangerous situation. We told staff about it right away but nothing was repaired during our stay, so we had to improvise, using the bathroom trash bin to catch the water under the sink, and had to mop up the floor after showering with sopping wet floor mats and hand/face towels daily. Made for a lot of laundry since we try to be more eco-friendly and typically don’t replace our towels daily. Beds and pillows were a bit lumpy and our windows didn’t close shut. Lots of storage in the room for clothing and there was a lot of hot water which was a very nice redeeming quality. Just needs some TLC/maintenance, otherwise a nice place with easy beach access.
5.0
Hotel Zihua Caracol is a wonderful choice in terms of its price-point and location. It is convenient for both the main waterfront and also Playa La Ropa, while being quieter than places in the center of town. It is not on the beach, which I prefer because of quietness, but it has superb views and is really only 200 meters from the beach. The included breakfast is great.
5.0
Hotel Zihua Caracol is a wonderful choice in terms of its price-point and location. It is convenient for both the main waterfront and also Playa La Ropa, while being quieter than places in the center of town. It is not on the beach, which I prefer because of quietness, but it has superb views and is really only 200 meters from the beach. The included breakfast is great.
1.0
Dirty towels, over charged, infested with bees, walls crack and ceiling peeling,
1.0
Dirty towels, over charged, infested with bees, walls crack and ceiling peeling,
1.0
The rooms were not clean. No extra towels or blankets. You have to check in and out each time you leave . Toilets were clogged and no Hot water . The responsiveness of the personnel on resuming this issue was not exceptable. Location was good.
1.0
The rooms were not clean. No extra towels or blankets. You have to check in and out each time you leave . Toilets were clogged and no Hot water . The responsiveness of the personnel on resuming this issue was not exceptable. Location was good.
4.0
Wonderful an de friendly staff. The breakfasts were filling and good. I enjoyed using the pool and liked the on sight restaurant. The hotel is centrally located with easy beach access. There were also massages available too.
FAQs
How much does this hotel cost compared to others in Zihuatanejo?
The average price for a rental in Zihuatanejo is $113 per night. This rental is $27 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Zihua Caracol. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Zihua Caracol. Enjoy the water!
Is Hotel Zihua Caracol pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Zihua Caracol?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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