The front staff were rude and inconsiderate. When it was time for us to go to bed we pulled our blankets down and there was a large dried stain and they told us we did it! When we asked for them to change the sheets we were handed sheets and they told us to change them and didn’t even provide rubber gloves. When we went to put our toiletries away the door to the cabinet fell off. If you have thick hair forget about getting all the shampoo out of your hair. Hold on to the cabinet too if you sit on the toilet because that wobbles. The rooms smelled awful. You want a goodnight sleep you might be better off in the parking lot on the concrete!

The front staff were rude and inconsiderate. When it was time for us to go to bed we pulled our blankets down and there was a large dried stain and they told us we did it! When we asked for them to change the sheets we were handed sheets and they told us to change them and didn’t even provide rubber gloves. When we went to put our toiletries away the door to the cabinet fell off. If you have thick hair forget about getting all the shampoo out of your hair. Hold on to the cabinet too if you sit on the toilet because that wobbles. The rooms smelled awful. You want a goodnight sleep you might be better off in the parking lot on the concrete!

Room was clean and comfortable but hotel and area were loud. But all in all perfect for a quick over night stay.

Room was clean and comfortable but hotel and area were loud. But all in all perfect for a quick over night stay.

Do not stay here!! Dangerous property and beyond run down buildings. I left and went somewhere else.

It wasn't the nicest hotel I've ever stayed at. The facilities needed an upgrade and I wasn't crazy about the area. Security had me thinking seriously about my safety while there.

It wasn't the nicest hotel I've ever stayed at. The facilities needed an upgrade and I wasn't crazy about the area. Security had me thinking seriously about my safety while there.

Property was exactly what we need for a quick stay.

Property was exactly what we need for a quick stay.

The puddles of water running across the floor from the leaking window in front of the loose outlet with no cover was a real treat.

We visited the Tappan Zee Hotel, Tue, Aug 13 - Wed , Aug 14 , 2024 . Our ( Special requests ) , Tappan Zee Hotel, and may you please put us on the second floor in a room with no rugs; and with a beautiful view and in a quiet area and may you please spray the room with air freshener, we don't like cigarette smells. We had a room with all of the above! The Tappan Zee Hotel, we liked our stay most of all because, ( no rugs in the room and most of all clean toilet bowl up under the rim of the toilet bowl very clean ) . Thank you very much and looking forward to our visit with you Tappan Zee Hotel, and in the future ! Tappan Zee Hotel and have a great day!

We visited the Tappan Zee Hotel, Tue, Aug 13 - Wed , Aug 14 , 2024 . Our ( Special requests ) , Tappan Zee Hotel, and may you please put us on the second floor in a room with no rugs; and with a beautiful view and in a quiet area and may you please spray the room with air freshener, we don't like cigarette smells. We had a room with all of the above! The Tappan Zee Hotel, we liked our stay most of all because, ( no rugs in the room and most of all clean toilet bowl up under the rim of the toilet bowl very clean ) . Thank you very much and looking forward to our visit with you Tappan Zee Hotel, and in the future ! Tappan Zee Hotel and have a great day!

Roof leaked in a rainstorm and the cieling collapsed in the roof. Filled a suitcase with rain and broken cieling tiles. They refused to wash anything, just said it wasnt their fault. They transferred us to another room where they A/C didnt work, then gave an attitude about transferring us again to a third room. Not impressed!

Roof leaked in a rainstorm and the cieling collapsed in the roof. Filled a suitcase with rain and broken cieling tiles. They refused to wash anything, just said it wasnt their fault. They transferred us to another room where they A/C didnt work, then gave an attitude about transferring us again to a third room. Not impressed!

Cheap, run down, fairly clean and comfortable. Good for the price. Outlets suck.

It was great

Cheap, run down, fairly clean and comfortable. Good for the price. Outlets suck.

It was great

Don’t bother! Terrible room, terrible service old motel with nothing working

Don’t bother! Terrible room, terrible service old motel with nothing working

Good for the pricing and convenient

Good for the pricing and convenient

Room could be a little more clean

Room could be a little more clean

Front desk was professional and pleasant. This hotel is a bit dated and needs some upfrades but the room itself was clean and tidy and best of all no old, smelly carpet. The close proximity to Palisades Place mall makes this the ideal location. Great value for your money.

Front desk was professional and pleasant. This hotel is a bit dated and needs some upfrades but the room itself was clean and tidy and best of all no old, smelly carpet. The close proximity to Palisades Place mall makes this the ideal location. Great value for your money.

The non smoking rooms should really be non smoking. The whole building just stank like cigarettes. My children kept complaining of the awful smell. The non smoking by room we got didn’t stink if the ac was off. But as soon as we turned it on it stank up the whole room. The walk to the room was horrible too. Last night, someone was smoking weed on our floor so that whole smell crept in. This hotel has potential for smoking clients only.

The non smoking rooms should really be non smoking. The whole building just stank like cigarettes. My children kept complaining of the awful smell. The non smoking by room we got didn’t stink if the ac was off. But as soon as we turned it on it stank up the whole room. The walk to the room was horrible too. Last night, someone was smoking weed on our floor so that whole smell crept in. This hotel has potential for smoking clients only.

Peace and quiet

Very dated and old. Mattress had burn holes. Towels were very stratchy, like sandpaper.

Very dated and old. Mattress had burn holes. Towels were very stratchy, like sandpaper.

Like the scene for a psychological thriller / murder film but not in a good or novel way. It’s not a “hotel” it’s very much a high-priced creepy, dirty run-down motel. Save yourself and sleep in your car instead:/