Ole Sereni
Hotel in Nairobi
2 guests · 1 bedroom · 1 bath
Reasons to book
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury Nairobi hotel in Lang'ata with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Ole Sereni offers 134 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Ole Sereni offers 134 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Nairobi
Available Rooms
Club Room
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Cozy Room
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
1.5 / 5.0
Few years since last stayed here. It appears to have been updated as it tries to improve it's tired image. The building of the bypass has had a detrimental effect its unique location. Overall the hotel is good but really disappointed with the in-room entertainment system. The TV would frequently lose video but keep audio, lose both audio and video, or freeze picture before eventually rebooting. After rebooting TV fails to respind to remote control for 10 mins. It all makes for a frustrating time.
1.5 / 5.0
Few years since last stayed here. It appears to have been updated as it tries to improve it's tired image. The building of the bypass has had a detrimental effect its unique location. Overall the hotel is good but really disappointed with the in-room entertainment system. The TV would frequently lose video but keep audio, lose both audio and video, or freeze picture before eventually rebooting. After rebooting TV fails to respind to remote control for 10 mins. It all makes for a frustrating time.
4.0 / 5.0
Nice location close to the city center and to the main airport.
5.0 / 5.0
Great staff
5.0 / 5.0
Great staff
4.0 / 5.0
Modern hotel in proximity of the airport and National Park. The standar room is too tiny for my taste and the rooms facing the expressways do not have a great view
4.0 / 5.0
Modern hotel in proximity of the airport and National Park. The standar room is too tiny for my taste and the rooms facing the expressways do not have a great view
5.0 / 5.0
Enjoy my stay. Staff were friendly and welcoming. The food was good.
5.0 / 5.0
Enjoy my stay. Staff were friendly and welcoming. The food was good.
5.0 / 5.0
N/A
5.0 / 5.0
N/A
4.0 / 5.0
Staff at the hotel were pleasant. Shout out to the reception team. In room service was great. The room was clean. My only complaint is their breakfast. They charged me 3500 for a cap of tea and bread. The woman who was working in the dining room was cold and appeared to rush my meal. I would not go for breakfast next time. They also did not uave mich options for breakfast.
4.0 / 5.0
Staff at the hotel were pleasant. Shout out to the reception team. In room service was great. The room was clean. My only complaint is their breakfast. They charged me 3500 for a cap of tea and bread. The woman who was working in the dining room was cold and appeared to rush my meal. I would not go for breakfast next time. They also did not uave mich options for breakfast.
5.0 / 5.0
I love this place and always make a point to try the different room options when i'm in Nairobi
2.0 / 5.0
I have wrongly chosen the wrong date 7/26/2024 instead of 7/27/2024 and in 2 minutes I have tried to revise but i couldn’t
2.0 / 5.0
I have wrongly chosen the wrong date 7/26/2024 instead of 7/27/2024 and in 2 minutes I have tried to revise but i couldn’t
5.0 / 5.0
What a View! Giraffe and Rhino from the balcony! Made for a great start to our visit to Kenya. Staff were super friendly and helpful.
5.0 / 5.0
What a View! Giraffe and Rhino from the balcony! Made for a great start to our visit to Kenya. Staff were super friendly and helpful.
5.0 / 5.0
I really enjoyed my stay at the hotel.
5.0 / 5.0
I really enjoyed my stay at the hotel.
4.0 / 5.0
Great food and friendly staff
4.0 / 5.0
Great food and friendly staff
2.0 / 5.0
The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.
2.0 / 5.0
The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.
3.0 / 5.0
The service at the reception needs improvement. They also don’t answer the phone promptly
3.0 / 5.0
The service at the reception needs improvement. They also don’t answer the phone promptly
5.0 / 5.0
I really enjoyed this hotel! I spent a total of 3 nights here and really liked it. If your room is facing the right way you can see into the National Park. The pool area is nice, though it doesn't truly have a good view of the park. They have a bird bath nearish the pool that attracts a lot of interesting birds and makes for a interesting afternoon lounging by the pool seeing the different types of birds. The staff are super friendly and helpful. There's also a rooftop bar with a swimming pool at the neighboring hotel that you have access to that has a great view of the park and Nairobi that sometimes has live music. Overall, it was a great place to stay!
5.0 / 5.0
I really enjoyed this hotel! I spent a total of 3 nights here and really liked it. If your room is facing the right way you can see into the National Park. The pool area is nice, though it doesn't truly have a good view of the park. They have a bird bath nearish the pool that attracts a lot of interesting birds and makes for a interesting afternoon lounging by the pool seeing the different types of birds. The staff are super friendly and helpful. There's also a rooftop bar with a swimming pool at the neighboring hotel that you have access to that has a great view of the park and Nairobi that sometimes has live music. Overall, it was a great place to stay!
0.5 / 5.0
We have never experienced such headache ,stress ,lies and inconsistencies in any Hotel . Terrible customer service filled with lies and cover ups . Refusal to change rooms and lied to about getting our upgrade money back after finally Charging rooms , being recorded on phone call without our consent while trying to Get help in our situation, and now zero response no matter who we contact to Get our money, its 3 months after we were promised to Get our money back at check out ,still nothing. Even with written communication ,we were still blamed for everything .Never again .
0.5 / 5.0
Never again
0.5 / 5.0
We have never experienced such headache ,stress ,lies and inconsistencies in any Hotel . Terrible customer service filled with lies and cover ups . Refusal to change rooms and lied to about getting our upgrade money back after finally Charging rooms , being recorded on phone call without our consent while trying to Get help in our situation, and now zero response no matter who we contact to Get our money, its 3 months after we were promised to Get our money back at check out ,still nothing. Even with written communication ,we were still blamed for everything .Never again .
5.0 / 5.0
Beautiful hotel with all the amenities…. Highly recommend!
5.0 / 5.0
Beautiful hotel with all the amenities…. Highly recommend!
2.5 / 5.0
Our stay was VERY nice. However, we would like to mention two details that may require some attention for future costumers:
-Proper insulation of the shower cabin
-too hard / too firm pillows
Other than this, everything was extremely well at Ole Sereni, especially the friendly staff and the cleanness of your facility.
Thank you so much.
2.5 / 5.0
Our stay was VERY nice. However, we would like to mention two details that may require some attention for future costumers:
-Proper insulation of the shower cabin
-too hard / too firm pillows
Other than this, everything was extremely well at Ole Sereni, especially the friendly staff and the cleanness of your facility.
Thank you so much.
5.0 / 5.0
The staffs are excellent.
5.0 / 5.0
The staffs are excellent.
2.0 / 5.0
Not very well maintained property. Dark too.
Will not stay here again. Sheraton Airport is fine for us
2.0 / 5.0
Not very well maintained property. Dark too.
Will not stay here again. Sheraton Airport is fine for us
3.0 / 5.0
airco stopped working twice.
television functionalities stopped occasiaonly..
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is $65 per night. This rental is $86 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Ole Sereni. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Ole Sereni. Enjoy the water!
Is Ole Sereni pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ole Sereni?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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