Grand Mercure Jakarta Kemayoran
Hotel in Jakarta
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Luxury hotel with a full-service spa connected to a shopping center in Jakarta
Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a restaurant, a health club, and a bar/lounge.
Housekeeping is available on request.
Grand Mercure Jakarta Kemayoran offers 505 accommodations with fireplaces and minibars. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a restaurant, a health club, and a bar/lounge.
Housekeeping is available on request.
Grand Mercure Jakarta Kemayoran offers 505 accommodations with fireplaces and minibars. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Jakarta
Available Rooms
Deluxe Room, 1 King Bed
Beds not specified • 366 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Classic Room, 1 King Bed
Beds not specified • 391 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Room, 1 King Bed
Beds not specified • 409 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, 1 Queen Bed
Beds not specified • 344 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Suite, 1 King Bed
Beds not specified • 861 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
3.0
Room was clean however the all pillows were too thick and no thinner choice
The food conditions are terrible and at least to wait for 45 mins
3.0
Room was clean however the all pillows were too thick and no thinner choice
The food conditions are terrible and at least to wait for 45 mins
10.0
nothing can do around the place
2.0
For sure the worst hotel I have tried so far in Indonesia. Only upside is the short distance to exhibition. Seems they know thats why ppl stay there, and therefor dont care about service or quality.
Room service is very poor. I got Pasta Alfredo without chicken...
But worst of all was the Lounge Restaurant in the ground floor. DONT EAT THERE!!
We brought business partners and it was simply embarrasing.
2.0
For sure the worst hotel I have tried so far in Indonesia. Only upside is the short distance to exhibition. Seems they know thats why ppl stay there, and therefor dont care about service or quality.
Room service is very poor. I got Pasta Alfredo without chicken...
But worst of all was the Lounge Restaurant in the ground floor. DONT EAT THERE!!
We brought business partners and it was simply embarrasing.
4.0
Hotel contacted to rush for check in before 6pm even-though my booking is confirmed via expedia.
Check-in me smoking room where I booked non-smoking and the whole room is very smelly.
I was greeted with small Cockroaches
4.0
Hotel contacted to rush for check in before 6pm even-though my booking is confirmed via expedia.
Check-in me smoking room where I booked non-smoking and the whole room is very smelly.
I was greeted with small Cockroaches
10.0
Very good
10.0
Very good
4.0
So many stains and old towels. I stayed 4 nights and all of towels were same condition.
You are 4 star hotel!!! Keep your 4 star image! Towel cost cheaper than reputation.
4.0
So many stains and old towels. I stayed 4 nights and all of towels were same condition.
You are 4 star hotel!!! Keep your 4 star image! Towel cost cheaper than reputation.
2.0
Poor and late receptionist service. Check in is late. Giving wrong room. Change room and charge extra to customer.
2.0
Poor and late receptionist service. Check in is late. Giving wrong room. Change room and charge extra to customer.
8.0
Beautiful architecture, excellent breakfasts. A bit of wear and tear on the rooms, but not a problem. Excellent value.
8.0
Beautiful architecture, excellent breakfasts. A bit of wear and tear on the rooms, but not a problem. Excellent value.
6.0
Check in counter staff was half day dreaming. Don't know what they ask? Make mistakes. Ask me to rate my stay in hotel even before I checked in. The staff cannot recognise her guest. Check out the same too, never close my pending deposits, I must remind her. Address my surname but spoke to me in Bahasa, no initiative, slow like sloth, no energy, lack of zeal to serve...
Probably they blame it on their fasting. Breakfast almost empty at 0830am., never replenish food, coffee machine is half working, can only grind and prepare quarter cup of coffee.
6.0
Check in counter staff was half day dreaming. Don't know what they ask? Make mistakes. Ask me to rate my stay in hotel even before I checked in. The staff cannot recognise her guest. Check out the same too, never close my pending deposits, I must remind her. Address my surname but spoke to me in Bahasa, no initiative, slow like sloth, no energy, lack of zeal to serve...
Probably they blame it on their fasting. Breakfast almost empty at 0830am., never replenish food, coffee machine is half working, can only grind and prepare quarter cup of coffee.
6.0
Service levels could be improved. Gym area a bit run down too
6.0
Service levels could be improved. Gym area a bit run down too
2.0
I had a room facing the main road in front of the hotel. There is virtually no soundproofing to keep out external noise, and the constant noise of motorcycles that sound like helicopters taking off meant that it was impossible to get a good nights sleep. At 3am the noise level inside my room regularly exceeded 80 db. In addition there is an enormous amount of noise in the corridors of the hotel at the weekend when all the drunk guests leave the karaoke bars downstairs, finally, both the in room fridge and air conditioning made so much noise it was impossible to sleep without unplugging or turning them off. If you like to actually sleep at night, I would avoid this hotel. Breakfast was ok.
2.0
I had a room facing the main road in front of the hotel. There is virtually no soundproofing to keep out external noise, and the constant noise of motorcycles that sound like helicopters taking off meant that it was impossible to get a good nights sleep. At 3am the noise level inside my room regularly exceeded 80 db. In addition there is an enormous amount of noise in the corridors of the hotel at the weekend when all the drunk guests leave the karaoke bars downstairs, finally, both the in room fridge and air conditioning made so much noise it was impossible to sleep without unplugging or turning them off. If you like to actually sleep at night, I would avoid this hotel. Breakfast was ok.
6.0
Overall, the stay was average. The towels are well used, the vacuum was not run everyday, the lights flickered constantly.
6.0
Overall, the stay was average. The towels are well used, the vacuum was not run everyday, the lights flickered constantly.
8.0
The staff is good . Only thing is , we booked supposed to be a week after but due to emergency, my father in law died , they don’t want to refund , hope at least there’s some consideration when it comes to this situation.
8.0
The staff is good . Only thing is , we booked supposed to be a week after but due to emergency, my father in law died , they don’t want to refund , hope at least there’s some consideration when it comes to this situation.
2.0
When I checkedin, front counter confirmed that my room is smoking free and singled king side bed with 1 person for breakfast. When I walked into room#1809, it turned up to be a twin size bed. I went down to front counter, explained and request to change room. Another front counter staff attended to me, showed a very low unhappy face, as though I was creating trouble, very unwilling comply. But I told her, I asked for king size bed, why gave me a double bed with 1 breakfast? Does it make sense? Eventually I was told to return to room, wait for waiter to send me a new room keys. I have been staying in this hotel everytime I traveled to Jakarta, I notice their service is getting bad to worst. If it is not close to my partner's office, I would have stayed in another hotel. The staff attitude in this hotel getting worse. The better ones have resigned from this hotel. I have stayed in this hotel for a few years, I saw the drastic change of staff. Everytime, new staff joined, their service standard drops. And you call this GRAND MECURE KEMAYORAN, what a mismatched. Disappointed.
2.0
When I checkedin, front counter confirmed that my room is smoking free and singled king side bed with 1 person for breakfast. When I walked into room#1809, it turned up to be a twin size bed. I went down to front counter, explained and request to change room. Another front counter staff attended to me, showed a very low unhappy face, as though I was creating trouble, very unwilling comply. But I told her, I asked for king size bed, why gave me a double bed with 1 breakfast? Does it make sense? Eventually I was told to return to room, wait for waiter to send me a new room keys. I have been staying in this hotel everytime I traveled to Jakarta, I notice their service is getting bad to worst. If it is not close to my partner's office, I would have stayed in another hotel. The staff attitude in this hotel getting worse. The better ones have resigned from this hotel. I have stayed in this hotel for a few years, I saw the drastic change of staff. Everytime, new staff joined, their service standard drops. And you call this GRAND MECURE KEMAYORAN, what a mismatched. Disappointed.
6.0
Decent rooms and check in lobby. The walls however are very thin. You can hear your neighbour’s conversations clearly.
6.0
Decent rooms and check in lobby. The walls however are very thin. You can hear your neighbour’s conversations clearly.
10.0
Nice hotel. Excellent breakfast.
10.0
Nice hotel. Excellent breakfast.
10.0
Nice hotel. Excellent breakfast.
5.0
Good hotel
Nice ambience
Well trained staff
Large and clean room
Nice food choices
5.0
Good hotel
Nice ambience
Well trained staff
Large and clean room
Nice food choices
4.0
I have been staying in this Hotel for the past 3 trips to Jakarta, mainly for the Exhibition at JIEXPO which is located near to this hotel. However, i realised that the room that i stayed is getting dated, floor tile (yes with floor tiles) cracked and making funny noises when walking. The telephone in the toilet not working as well. I have decided to stay in other hotel diring my next visit in March 2024.
4.0
I have been staying in this Hotel for the past 3 trips to Jakarta, mainly for the Exhibition at JIEXPO which is located near to this hotel. However, i realised that the room that i stayed is getting dated, floor tile (yes with floor tiles) cracked and making funny noises when walking. The telephone in the toilet not working as well. I have decided to stay in other hotel diring my next visit in March 2024.
6.0
The building is nice enough and everything is very clean. Staff speaks very limited English and beyond the check in/out they are not much of a help. The don't seem to know what goes on outside of the building, so not much advice there either. All in all, a correct experience, nothing exceptional.
6.0
The building is nice enough and everything is very clean. Staff speaks very limited English and beyond the check in/out they are not much of a help. The don't seem to know what goes on outside of the building, so not much advice there either. All in all, a correct experience, nothing exceptional.
10.0
The hotel is quiet away from heavy traffic and very close to my partner's office.
10.0
Very clean room, and very nice stuff
FAQs
How much does this hotel cost compared to others in Jakarta?
The average price for a rental in Jakarta is $39 per night. This rental is $43 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Mercure Jakarta Kemayoran. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Mercure Jakarta Kemayoran. Enjoy the water!
Is Grand Mercure Jakarta Kemayoran pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Mercure Jakarta Kemayoran?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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