Holiday Inn Sittingbourne, an IHG Hotel
Hotel in Sittingbourne
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Art Deco hotel with a fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Sittingbourne, an IHG Hotel offers 79 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. A pillow menu is available. Plasma televisions come with pay movies.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Sittingbourne, an IHG Hotel offers 79 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. A pillow menu is available. Plasma televisions come with pay movies.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sittingbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Gym or Fitness Center
Map of Sittingbourne
Available Rooms
Standard Room, 1 King Bed, Accessible
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 1 Double Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 1 King Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 2 Twin Beds
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
3.0
Buzzing coming from air con unit for entirety of stay made sleep incredibly difficult. Other than that no issues.
3.0
Not great
3.0
Not great
5.0
First class
5.0
First class
2.0
Check-in experience wasn't great...no one to greet us at reception, so had to wait a few minutes before someone called to us they wouldn't be long. Lady on reception did not smile, and was not helpful when we asked to change rooms, being told the hotel was fully booked at 5pm so changing room was not possible (we had a problem with our room which was overlooking a very noisy residential area). Coming from a hotel background myself, I know not all guests would be checked in by 5pm, so a switch to another room should have been very possible). The hotel from the outside looked very run down and there was visible water damage on the inside ceilings, including in our room's bathroom.
In our room, the bathroom was just seprated by glass pannels (very 1960s/70s?!) Which did not reach the ground, with no lock or handle on door, so absolutely no privacy whatsoever! Was however very clean, I could not fault this. Shower leaked all over the floor when on, so ground was dangerous after use, and any floor towels were soaked through.
We tried to call down to reception from our room, but did not manage to get through (possibly no one there yet again?). When we headed downstairs to ask the lady on reception regarding booking a taxi, we were very abruptly told there would be no possibility of getting a taxi at that time. We explained we did not need one now, and so were grunted at and a card simply passed to us without any further word.
Breakfast was a long wait for items to be replenished
2.0
Check-in experience wasn't great...no one to greet us at reception, so had to wait a few minutes before someone called to us they wouldn't be long. Lady on reception did not smile, and was not helpful when we asked to change rooms, being told the hotel was fully booked at 5pm so changing room was not possible (we had a problem with our room which was overlooking a very noisy residential area). Coming from a hotel background myself, I know not all guests would be checked in by 5pm, so a switch to another room should have been very possible). The hotel from the outside looked very run down and there was visible water damage on the inside ceilings, including in our room's bathroom.
In our room, the bathroom was just seprated by glass pannels (very 1960s/70s?!) Which did not reach the ground, with no lock or handle on door, so absolutely no privacy whatsoever! Was however very clean, I could not fault this. Shower leaked all over the floor when on, so ground was dangerous after use, and any floor towels were soaked through.
We tried to call down to reception from our room, but did not manage to get through (possibly no one there yet again?). When we headed downstairs to ask the lady on reception regarding booking a taxi, we were very abruptly told there would be no possibility of getting a taxi at that time. We explained we did not need one now, and so were grunted at and a card simply passed to us without any further word.
Breakfast was a long wait for items to be replenished
2.0
The lifts were out of action, the AC was not working throughout the hotel, the room we had didn’t have any windows that opened, and it smelled musty. the bathroom was substandard. We checked out and asked for a refund 10 mins after checking in.
3.0
On check in i was told the following no lift no aircon no fan and no windows that open. The room was really hot and struggled to sleep on both nights.
3.0
On check in i was told the following no lift no aircon no fan and no windows that open. The room was really hot and struggled to sleep on both nights.
2.0
The lifts were out of action, the AC was not working throughout the hotel, the room we had didn’t have any windows that opened, and it smelled musty. the bathroom was substandard. We checked out and asked for a refund 10 mins after checking in.
2.0
This was the worst hotel stay I have experienced. No aircon, broken and was told it wouldn’t be fixed until Jan! No hot water and the toilet didn’t flush properly. Dogs barking outside all night. Terrible. Avoid at all costs.
5.0
Nice hotel but no AC
2.0
This was the worst hotel stay I have experienced. No aircon, broken and was told it wouldn’t be fixed until Jan! No hot water and the toilet didn’t flush properly. Dogs barking outside all night. Terrible. Avoid at all costs.
5.0
Nice hotel but no AC
2.0
We booked a standard room for a couple, when we arrived we had been allocated a twin room…not awful but not a great start to a lovely weekend away.
The air con was broken…which we were informed of at check in but, no alternative was offered, a room with a window that could open AND let in air…more on this.
It has been a very warm weekend, outside temps hitting close to 30 degrees.
The room did have a window but it opened into a small atrium used for storage and, it seems, a group of pigeons who were trapped in there.
So the view was of a wall and some empty water bottles, with a window that opened into a small space with a glass room that let air hotter than the sun into the room.
No cold water offered or any extra fans…we did have one but the plug sockets don’t exist on the side of the room with the beds in.
Finally, room 134 is opposite an office…presumably the house keeping staff office, both mornings we were woken by groups of staff being very loud outside and with us being able to hear their loud and inappropriate conversations with their office door open…probably because they were also very hot in there too 🙄
All in all, it was horrendous. Unbearably hot, pigeons throwing themselves at a glass roof all night and loud staff.
It’s a shame because the hotel itself is actually lovely with gardens and is in a great location.
2.0
We booked a standard room for a couple, when we arrived we had been allocated a twin room…not awful but not a great start to a lovely weekend away.
The air con was broken…which we were informed of at check in but, no alternative was offered, a room with a window that could open AND let in air…more on this.
It has been a very warm weekend, outside temps hitting close to 30 degrees.
The room did have a window but it opened into a small atrium used for storage and, it seems, a group of pigeons who were trapped in there.
So the view was of a wall and some empty water bottles, with a window that opened into a small space with a glass room that let air hotter than the sun into the room.
No cold water offered or any extra fans…we did have one but the plug sockets don’t exist on the side of the room with the beds in.
Finally, room 134 is opposite an office…presumably the house keeping staff office, both mornings we were woken by groups of staff being very loud outside and with us being able to hear their loud and inappropriate conversations with their office door open…probably because they were also very hot in there too 🙄
All in all, it was horrendous. Unbearably hot, pigeons throwing themselves at a glass roof all night and loud staff.
It’s a shame because the hotel itself is actually lovely with gardens and is in a great location.
6.0
Communal areas are good but rooms smell of damp.
6.0
Communal areas are good but rooms smell of damp.
4.0
The break was spoilt by the fact that the hotels air conditioning was not working. The room we were placed in was unbearably hot to the point that it made us feel unwell. We had a single fan which offered some relief but only to one side of the bed. There wasnt a socket at the other side of the bed, so the offer of an extra fan was futile.
When we spoke with reception about the problem, they acknowledged it was an ongoing problem for rooms where the windows didnt open. They said we should imagine how the cleaners felt who had to work in there. It's a bit irrelevant to us really considering that we had paid to stay in the room.
The room itself was clean and had all that was needed, the tv was a little on the small side but did the job. A fridge would have been a nice touch as the drinks we had were soon too warm to be palatable.
The sink in the bathroom has a design flaw, so when the tap is turned on the water hits the front of the basin and soaks the person stood washing their hands. Luckily we had a spare change of clothing!
The shower was a disaster. In the middle of the night it turned itself on. The sound of running water was loud enough to wake us and was a bit unsettling. The next morning looking forward to a shower after a night in the sauna room, we found that the temperature lever was broken and that it was set to ice cold. If it was a couple of degrees warmer it would probably have been a relief but it was really just too cold to be bearable.
4.0
The break was spoilt by the fact that the hotels air conditioning was not working. The room we were placed in was unbearably hot to the point that it made us feel unwell. We had a single fan which offered some relief but only to one side of the bed. There wasnt a socket at the other side of the bed, so the offer of an extra fan was futile.
When we spoke with reception about the problem, they acknowledged it was an ongoing problem for rooms where the windows didnt open. They said we should imagine how the cleaners felt who had to work in there. It's a bit irrelevant to us really considering that we had paid to stay in the room.
The room itself was clean and had all that was needed, the tv was a little on the small side but did the job. A fridge would have been a nice touch as the drinks we had were soon too warm to be palatable.
The sink in the bathroom has a design flaw, so when the tap is turned on the water hits the front of the basin and soaks the person stood washing their hands. Luckily we had a spare change of clothing!
The shower was a disaster. In the middle of the night it turned itself on. The sound of running water was loud enough to wake us and was a bit unsettling. The next morning looking forward to a shower after a night in the sauna room, we found that the temperature lever was broken and that it was set to ice cold. If it was a couple of degrees warmer it would probably have been a relief but it was really just too cold to be bearable.
2.0
The staff, were lovely, I felt really sorry for them as they seemed understaffed. They tried their best.
The first room I stayed in was absolutely fine. The fact that the air conditioning did not work for the only and most hottest part of the year well probably get was unfortunate for me!!! The key cards, I had to keep , reactivating every day , to actually get back in room !! Then the shower was cold, and I mean ice cold! No hot water or pressure. So cold, but I was wet, so continued, ended up with a splitting headache.
Complained. And was upgraded, with the promise of a warm shower in the morning. This room also had no air conditioning working and unbelievably as an executive room ,it also had no windows to open. Even hotter.... Morning shower that was guaranteed, did not happen , same again. This time I was able to use a dressing gown, and call reception , who sent the caretaker. After four visits to room shower was fixed. I missed breakfast , so ordered porridge. This was rice pudding ,that arrived, nice but definitely not porridge. Decided Saturday morning to come home. I couldn't bear another hot night and wanted my own cool bedroom and my own bed. I won't be staying here again. Very stressful. A very needed holiday, should not be that.
2.0
The staff, were lovely, I felt really sorry for them as they seemed understaffed. They tried their best.
The first room I stayed in was absolutely fine. The fact that the air conditioning did not work for the only and most hottest part of the year well probably get was unfortunate for me!!! The key cards, I had to keep , reactivating every day , to actually get back in room !! Then the shower was cold, and I mean ice cold! No hot water or pressure. So cold, but I was wet, so continued, ended up with a splitting headache.
Complained. And was upgraded, with the promise of a warm shower in the morning. This room also had no air conditioning working and unbelievably as an executive room ,it also had no windows to open. Even hotter.... Morning shower that was guaranteed, did not happen , same again. This time I was able to use a dressing gown, and call reception , who sent the caretaker. After four visits to room shower was fixed. I missed breakfast , so ordered porridge. This was rice pudding ,that arrived, nice but definitely not porridge. Decided Saturday morning to come home. I couldn't bear another hot night and wanted my own cool bedroom and my own bed. I won't be staying here again. Very stressful. A very needed holiday, should not be that.
3.0
Hotel needs updating.
3.0
Hotel needs updating.
1.0
I arrived for my booked and paid for stay, to be told they had no rooms available and i was turned away. The staff are appallingly rude and i will be taking this further
1.0
I arrived for my booked and paid for stay, to be told they had no rooms available and i was turned away. The staff are appallingly rude and i will be taking this further
2.0
Our stay was disappointing. The room had a bad smell like garbage on entry the window was open. The bathroom had obviously had a leak previously and the was a huge stain on the ceiling(see pic) also the shower had some sort of brown liquid leaking down the tiles which was really unpleasant and I therefore didn’t use the shower(see pic). Overall a poor quality room that obviously needs maintenance.
2.0
Our stay was disappointing. The room had a bad smell like garbage on entry the window was open. The bathroom had obviously had a leak previously and the was a huge stain on the ceiling(see pic) also the shower had some sort of brown liquid leaking down the tiles which was really unpleasant and I therefore didn’t use the shower(see pic). Overall a poor quality room that obviously needs maintenance.
10.0
great staff great parking
10.0
great staff great parking
4.0
Overall facilities were nice with a nice garden area at the front reception. Room wise I wasn’t happy as it had a musty smell like damp as shower is pretty much adjacent to the bed.
4.0
Overall facilities were nice with a nice garden area at the front reception. Room wise I wasn’t happy as it had a musty smell like damp as shower is pretty much adjacent to the bed.
8.0
First stay here and I enjoyed it. I stayed in a premium room and it's actually good value for money considering the size of the room. I had a huge, modern bathroom and probably the biggest bath I've had the pleasure of sitting in! Having complimentary water and a few snacks in the room was a nice touch too. There is a little noise from the A road it's by but not significant enough to keep me awake. There is. Tesco express just around the corner which is super handy plus a Shell Garage over the road which has a reasonable supply of essentials. I ll stay again.
8.0
First stay here and I enjoyed it. I stayed in a premium room and it's actually good value for money considering the size of the room. I had a huge, modern bathroom and probably the biggest bath I've had the pleasure of sitting in! Having complimentary water and a few snacks in the room was a nice touch too. There is a little noise from the A road it's by but not significant enough to keep me awake. There is. Tesco express just around the corner which is super handy plus a Shell Garage over the road which has a reasonable supply of essentials. I ll stay again.
4.0
Room size was below my expectations but it was still decent. Complete put off was the glass-walled toilet that was almost touching the bed. The toilet door didn't have any locking facility and it was a real struggle to use the same due to lack of privacy. The Glass wall had a big crack and I had informed the front desk already post check-in. The breakfast spread could have been much better. The private car park is lavish and this is a huge plus.
4.0
Room size was below my expectations but it was still decent. Complete put off was the glass-walled toilet that was almost touching the bed. The toilet door didn't have any locking facility and it was a real struggle to use the same due to lack of privacy. The Glass wall had a big crack and I had informed the front desk already post check-in. The breakfast spread could have been much better. The private car park is lavish and this is a huge plus.
1.0
This hotel checked me out a day early while I found another parties items in my room. The room was prepaid for two nights. After resolving issue, I noticed an extra night hotel charge on my credit card which they have still not refunded me after two weeks.
1.0
This hotel checked me out a day early while I found another parties items in my room. The room was prepaid for two nights. After resolving issue, I noticed an extra night hotel charge on my credit card which they have still not refunded me after two weeks.
3.0
Checked in by this very rude woman called Jode. When we arrived at reception she looked through us and just said ‘name’.
The hotel itself was comfy and the lady in reception when we checked out on Sunday morning was lovely.
FAQs
How much does this hotel cost compared to others in Sittingbourne?
The average price for a rental in Sittingbourne is $122 per night. This rental is $35 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Sittingbourne, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Sittingbourne, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Sittingbourne, an IHG Hotel?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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