Paradisus Playa del Carmen – Riviera Maya - All Inclusive
All inclusive resort in Playa del Carmen
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this all inclusive resort
Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Paradisus Playa del Carmen – Riviera Maya - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants.
Paradisus Playa del Carmen – Riviera Maya - All Inclusive offers 488 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.
A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.
Catch some rays at the beach or spend the day relaxing at Paradisus Playa del Carmen – Riviera Maya - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants.
Paradisus Playa del Carmen – Riviera Maya - All Inclusive offers 488 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.
This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.
Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Map of Playa del Carmen
Nearby attractions
Available Rooms
Family Concierge Junior Suite Nature View
Beds not specified • 624 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite (Nature View)
Beds not specified • 678 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Master Suite Nature View
Beds not specified • 1140 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite (Nature View)
Beds not specified • 839 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Concierge Suite Nature View
Beds not specified • 839 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
10.0
Great resort
6.0
Not all inclusive a lot of stipulations on each booking and all inclusive did not meet expectations. Dinner reservations was required for all restaurants not only that but steep prices to add to our existing reservations.
10.0
This is my second time with my family at Paradisus playa del Carmen and I absolutely love it. My family and I had an amazing time the food and entertainment were great. Very clean!! The drinks were always on point. The staff was amazing my family concierge Fabian was awesome very kind and thoughtful always concerned with mine and my kids needs. The service by the family concierge pool was outstanding as busy as Salvador was with all the other patrons he still made a point to serve with a smile and give us the most outstanding service as goes for the bartenders in the family pool bar both Luis’s were amazing. Honorary mention to other great servers with outstanding service Amaya, yoshio, Moses, and Erik I cannot wait to go back. Thank you for another great stay!!
8.0
The staff was very pleasant. The concierge was very friendly and did everything so we could feel welcome.
The people in the pool next to the lunch box were excellent. The waitress at the lunch box when up and below to make sure we enjoy our stay.
10.0
2nd time at this Paradisus and it was fantastic again!
10.0
2nd time at this Paradisus and it was fantastic again!
10.0
I travelled with my wife and kids (13, 11, 7).
The resort was great with kids - shows every night were really good quality. There were good pool activities and other events and entertainment as well. Everything at the resort is kept super clean, inside and out. Our room was very spacious, the layout is very convenient, the water pressure and shower, and the lighting is very good. The balcony is large, ours had a jacuzzi which the kids loved. The restaurants were great, especially the buffet at breakfast and dinner, the Japanese hibachi and the Mexican food night. We got the concierge service and Jonathan was awesome. The beach was beautiful, the seaweed was not an issue at this time (we went August 18-24, 2024). We highly recommended this resort for families.
10.0
I travelled with my wife and kids (13, 11, 7).
The resort was great with kids - shows every night were really good quality. There were good pool activities and other events and entertainment as well. Everything at the resort is kept super clean, inside and out. Our room was very spacious, the layout is very convenient, the water pressure and shower, and the lighting is very good. The balcony is large, ours had a jacuzzi which the kids loved. The restaurants were great, especially the buffet at breakfast and dinner, the Japanese hibachi and the Mexican food night. We got the concierge service and Jonathan was awesome. The beach was beautiful, the seaweed was not an issue at this time (we went August 18-24, 2024). We highly recommended this resort for families.
8.0
Great hotel and lots of fun activities for the kids. Good food options. Courteous staff.
8.0
Great hotel and lots of fun activities for the kids. Good food options. Courteous staff.
10.0
Beautiful hotel, friendly people and good restaurants.
10.0
Beautiful hotel, friendly people and good restaurants.
8.0
The property was beautiful and the help was amazing. The food areas are a hit and miss.
8.0
The property was beautiful and the help was amazing. The food areas are a hit and miss.
8.0
Great family friendly resort. Rooms were very clean and well kept. The pools were also kept clean and it was not too crowded when we went in August. The swim up bar service was speedy and friendly. The restaurant by the pool, Celsius, was the best restaurant on the family side of the resort. The other restaurants were not good and the food was bland and flavorless.
8.0
Great family friendly resort. Rooms were very clean and well kept. The pools were also kept clean and it was not too crowded when we went in August. The swim up bar service was speedy and friendly. The restaurant by the pool, Celsius, was the best restaurant on the family side of the resort. The other restaurants were not good and the food was bland and flavorless.
2.0
The room wasn’t clean properly and very old
2.0
The room wasn’t clean properly and very old
8.0
Family friendly. Kids loved the ice cream parlor. Pools were great. The Waterpark was the best attraction for kids. Quality of food on the family side of resort was just ok. Was not impressed with the food.
8.0
Family friendly. Kids loved the ice cream parlor. Pools were great. The Waterpark was the best attraction for kids. Quality of food on the family side of resort was just ok. Was not impressed with the food.
10.0
Splendid resort
10.0
Splendid resort
6.0
Pros: The hotel was clean , room updated , clean with good AC . Staff nice and helpful . Beautiful beach access . Plenty of pool space with some rooms direct balcony access directly in the pool . The family section has a water park for kids . When you book make sure you chose the right package - adults only or family - it is not clearly specified in the Expedia listing -
However, the cons are : buffet food hit or miss - usually dinner pretty limited and not great tasting . Breakfast and lunch decent . Absolutely impossible to book other restaurants for larger than 4 people until after 930 PM . At check in they are trying to sell “ concierge “ service to assist with booking restaurant reservations and other small perks but definitely not worth the price . Is almost like they are intentionally make it so difficult to book on your own so they can force you into getting concierge package . The entertainment in the adult side VERY limited . One bar with karaoke and that’s about it . One night they had a “ Mexican celebration “ event with good food and entertainment but otherwise pretty boring at night .
6.0
Pros: The hotel was clean , room updated , clean with good AC . Staff nice and helpful . Beautiful beach access . Plenty of pool space with some rooms direct balcony access directly in the pool . The family section has a water park for kids . When you book make sure you chose the right package - adults only or family - it is not clearly specified in the Expedia listing -
However, the cons are : buffet food hit or miss - usually dinner pretty limited and not great tasting . Breakfast and lunch decent . Absolutely impossible to book other restaurants for larger than 4 people until after 930 PM . At check in they are trying to sell “ concierge “ service to assist with booking restaurant reservations and other small perks but definitely not worth the price . Is almost like they are intentionally make it so difficult to book on your own so they can force you into getting concierge package . The entertainment in the adult side VERY limited . One bar with karaoke and that’s about it . One night they had a “ Mexican celebration “ event with good food and entertainment but otherwise pretty boring at night .
8.0
Grounds are beautiful. Staff is friendly and eager to help.
Could be cleaner. Food quality at restaurants sub par. Buffet was better.
8.0
Grounds are beautiful. Staff is friendly and eager to help.
Could be cleaner. Food quality at restaurants sub par. Buffet was better.
6.0
Overall my family had a good time. There were too many limitations. Lots of restaurants were adult only and difficult to get a reservation for. Lots of areas where you need to be exclusive members to go into. I saw a cockroach crawling near food at the buffet, as well as flies on the food. I wish there were more indoor options for kids to get a break from the heat. There needs to be more options to grab quick and healthy snacks for kids not only a sit down buffet.
6.0
Overall my family had a good time. There were too many limitations. Lots of restaurants were adult only and difficult to get a reservation for. Lots of areas where you need to be exclusive members to go into. I saw a cockroach crawling near food at the buffet, as well as flies on the food. I wish there were more indoor options for kids to get a break from the heat. There needs to be more options to grab quick and healthy snacks for kids not only a sit down buffet.
10.0
Loved everything! Everyone so caring and nice making the experience enjoyable
10.0
Loved everything! Everyone so caring and nice making the experience enjoyable
10.0
Excellent food choices. Something for everyone. Water Park for kids and kids club tip the scales as one of the top choices for children’s activities.
10.0
Excellent food choices. Something for everyone. Water Park for kids and kids club tip the scales as one of the top choices for children’s activities.
4.0
Ive been to different parts of Mexico many times over the last 15 years, but out of all the resorts Ive stayed at over those years this is probably the worst. The hotel itself is okay, the layout of the hotel is TERRIBLE! It's like a damn maze. You would think they would have more signage around the property guiding the guests on where restaurants and bars are and how to get to different rooms. I felt like I walked miles just because I couldn't find places. One night I had to go get medicine from a family members room and I texted them that I'll come to their room to get it, well 20 minutes later I gave up. The food here was the WORST out of any other resort/hotel we have stayed at. When you go on a vacation you look forward to food and drinks, this place missed on both! The staff wasn't bad, most of them were nice. I just feel like for what I paid I didn't get my moneys worth, I would not recommend this place to anyone.
4.0
Ive been to different parts of Mexico many times over the last 15 years, but out of all the resorts Ive stayed at over those years this is probably the worst. The hotel itself is okay, the layout of the hotel is TERRIBLE! It's like a damn maze. You would think they would have more signage around the property guiding the guests on where restaurants and bars are and how to get to different rooms. I felt like I walked miles just because I couldn't find places. One night I had to go get medicine from a family members room and I texted them that I'll come to their room to get it, well 20 minutes later I gave up. The food here was the WORST out of any other resort/hotel we have stayed at. When you go on a vacation you look forward to food and drinks, this place missed on both! The staff wasn't bad, most of them were nice. I just feel like for what I paid I didn't get my moneys worth, I would not recommend this place to anyone.
6.0
Falsely advertised queen sized beds. They were full sized beds which made for terrible sleep for 4 people. I messaged the concierge who had messaged me regarding check in (Eduardo). He read my message and never replied to me. Ac was also not good. We were never fully cool enough to sleep well in the room.
6.0
Falsely advertised queen sized beds. They were full sized beds which made for terrible sleep for 4 people. I messaged the concierge who had messaged me regarding check in (Eduardo). He read my message and never replied to me. Ac was also not good. We were never fully cool enough to sleep well in the room.
10.0
The stay here was great will definitely come back
8.0
I liked the property. The dining options were limited even for being there for a week though.
10.0
The stay here was great will definitely come back
8.0
I liked the property. The dining options were limited even for being there for a week though.
FAQs
How much does this all inclusive resort cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $129 per night. This rental is $479 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Paradisus Playa del Carmen – Riviera Maya - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Paradisus Playa del Carmen – Riviera Maya - All Inclusive. Enjoy the water!
Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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