Hilton Garden Inn Jacksonville
Hotel in Jacksonville, NC
2 guests · 1 bedroom · 1 bath
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Jacksonville with a fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Jacksonville offers 128 accommodations with safes and complimentary toiletries. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Jacksonville offers 128 accommodations with safes and complimentary toiletries. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.
Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Map of Jacksonville, NC
Available Rooms
Room, 1 King Bed, Non Smoking
Beds not specified • 200 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed, Accessible
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, Accessible, Bathtub
Beds not specified • 200 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.5
Great parking area for large moving truck. Easy access to dinner.
1.5
Hotel had odor of Curry from restaurant. Odor was drifting up to the 4th floor hallway where our room was. My wife gets migraine headaches from strong odors. We left a day early
2.0
The hotel lobby and hallways smelled like Curry. Now a little a lot. I realize there is a curry restaurant but there should be a way to tone down the smell. I also didn’t think the breakfast was worth the price. I frequently stay at Hilton Garden Inn, Courtyards and Hyatt Place. Their breakfast is better. Real orange juice not powdered juice like Tang. Other the those two items everything else was great.
2.0
The hotel lobby and hallways smelled like Curry. Now a little a lot. I realize there is a curry restaurant but there should be a way to tone down the smell. I also didn’t think the breakfast was worth the price. I frequently stay at Hilton Garden Inn, Courtyards and Hyatt Place. Their breakfast is better. Real orange juice not powdered juice like Tang. Other the those two items everything else was great.
2.5
Great staff and service
2.5
Great staff and service
5.0
Great stay
3.0
Nice property. Our room was near elevator so not as quiet as we liked. There was no internet at the property. They did offer another property but there was only one room available and our family was gathering there from out of town so we didn’t want to separate from them. We used a hot spot from our phone and it took a lot longer to get work done as it was a slow connection. We ended up trying to get sleep when the fire alarm went off and we had to evacuate. (No fire) you would think they would offer something for the inconvenience but nothing was offered except a bottle of water. If they made an attempt to make things right I would not be writing this review. We travel to Jacksonville at least 4 times a year and there are MANY choices in the area. Will chose elsewhere. The restaurant, staff and grounds were very nice. Indoor pool was extremely small.
5.0
Price matches the hotel. It’s not perfect but probably the best on in the area
5.0
Price matches the hotel. It’s not perfect but probably the best on in the area
4.0
The property was great, the smell of curry is really strong. But it was a great stay.
4.0
The property was great, the smell of curry is really strong. But it was a great stay.
2.0
We arrived at 3:30 (my Hotels.com itinerary specifically said our check in was at 3pm) and to our surprise, the room was not ready. There were 2 people at the front desk, a man and a woman- I unfortunately did not catch their names. The woman was very apologetic and sincere, while the man rudely pointed to the sign on the wall to us and said "just so you know, check in is at 4pm" That statement right there irritated both my husband and myself since my itinerary CLEARLY said check in was at 3pm. Normally, we wouldn't get upset about a simple mistake like that (hey no problem at all, we will grab a bite to eat and come back after 4pm). But it was the shear tone that the man said this to us that irked us to the core. It felt like he was trying to tell us that we weren't "worthy" of staying at this hotel because of not seeing that sign. Then a moment later, that same man moved over to the other side of the counter and very politely and enthusiastically greeted an airline crew and checked them in (meanwhile, this is still before 4pm).
So we decided to just leave and grab some dinner. When we came back, the nice woman that tried to check us in earlier was no longer at the counter, but the rude man was, so I showed him the screenshot of my itinerary and said "just so YOU know, it WAS on my itinerary that check in was at 3pm". He didn't even apologize, but he changed his tone with us and then checked us in.
I doubt we will be back to this hotel on our next stay.
2.0
We arrived at 3:30 (my Hotels.com itinerary specifically said our check in was at 3pm) and to our surprise, the room was not ready. There were 2 people at the front desk, a man and a woman- I unfortunately did not catch their names. The woman was very apologetic and sincere, while the man rudely pointed to the sign on the wall to us and said "just so you know, check in is at 4pm" That statement right there irritated both my husband and myself since my itinerary CLEARLY said check in was at 3pm. Normally, we wouldn't get upset about a simple mistake like that (hey no problem at all, we will grab a bite to eat and come back after 4pm). But it was the shear tone that the man said this to us that irked us to the core. It felt like he was trying to tell us that we weren't "worthy" of staying at this hotel because of not seeing that sign. Then a moment later, that same man moved over to the other side of the counter and very politely and enthusiastically greeted an airline crew and checked them in (meanwhile, this is still before 4pm).
So we decided to just leave and grab some dinner. When we came back, the nice woman that tried to check us in earlier was no longer at the counter, but the rude man was, so I showed him the screenshot of my itinerary and said "just so YOU know, it WAS on my itinerary that check in was at 3pm". He didn't even apologize, but he changed his tone with us and then checked us in.
I doubt we will be back to this hotel on our next stay.
5.0
Loved it
5.0
Loved it
3.0
The front desk staff was excellent, but housekeeping was terrible!!
3.0
The front desk staff was excellent, but housekeeping was terrible!!
5.0
Good stay
5.0
Good stay
4.0
The staff was very friendly at all time. The only small thing was the hot water. In the morning when we took a shower it was a bit cool, but about all I will come back to your area.
Thank you
4.0
The staff was very friendly at all time. The only small thing was the hot water. In the morning when we took a shower it was a bit cool, but about all I will come back to your area.
Thank you
5.0
We stayed here last year traveling from Ohio and the front desk clerk gave a a hard time about checking in early last year and was very rude but this year when we stayed Anitra ( a different front desk agent ) was amazing Please give her a raise and a huge bonus its because of people like her businesses run the way they do
5.0
We stayed here last year traveling from Ohio and the front desk clerk gave a a hard time about checking in early last year and was very rude but this year when we stayed Anitra ( a different front desk agent ) was amazing Please give her a raise and a huge bonus its because of people like her businesses run the way they do
3.0
Appeared very nice, but once we got to the floor we were staying on, it smelled very bad. My bed was never changed, the sheets were gross, so I had to call the front desk to have them come change the bedding after a 10 hour drive in and a long day. Instead of housekeeping bringing an entire set of sheets, they left the room 3 times and came back during this process to grab needed items. The pool was out of order. I was not impressed with it. The best thing was the soaps! They smell amazing and work very well. Unfortunately, they stick to the wall so you cannot take them with you lol. The hotel looks nice, it was safe, but my room wasnt clean.
3.0
Appeared very nice, but once we got to the floor we were staying on, it smelled very bad. My bed was never changed, the sheets were gross, so I had to call the front desk to have them come change the bedding after a 10 hour drive in and a long day. Instead of housekeeping bringing an entire set of sheets, they left the room 3 times and came back during this process to grab needed items. The pool was out of order. I was not impressed with it. The best thing was the soaps! They smell amazing and work very well. Unfortunately, they stick to the wall so you cannot take them with you lol. The hotel looks nice, it was safe, but my room wasnt clean.
5.0
Nice new building.
5.0
Nice new building.
3.0
Location
3.0
Location
4.0
Property is good, the noise from the trash truck at 1:30 in the morning was loud and woke us up.
4.0
Property is good, the noise from the trash truck at 1:30 in the morning was loud and woke us up.
4.0
We will be staying there again...its convenient to the areas I need access to. Was given a room with access to an adjoining room. This was a little noisy and uncomfortable.
4.0
We will be staying there again...its convenient to the areas I need access to. Was given a room with access to an adjoining room. This was a little noisy and uncomfortable.
5.0
Very nice place..Breakfast was good. Clean room.
5.0
Very nice place..Breakfast was good. Clean room.
2.5
We loved and we enjoyed
2.5
We loved and we enjoyed
5.0
Very nice and modern, with clean rooms and a delicious Indian fusion restaurant. What more could you ask for?
It’s very close to the bases and is within minutes of all the main gates.
5.0
Very nice and modern, with clean rooms and a delicious Indian fusion restaurant. What more could you ask for?
It’s very close to the bases and is within minutes of all the main gates.
FAQs
How much does this hotel cost compared to others in Jacksonville?
The average price for a rental in Jacksonville is $110 per night. This rental is $14 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Jacksonville. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Jacksonville. Enjoy the water!
Is Hilton Garden Inn Jacksonville pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Jacksonville?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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