Hotel Ambassador Zermatt

Premium bedding, pillowtop beds, minibar, in-room safe

Free toiletries, hair dryer, slippers, towels

9.0 / 10.0

Excellent(388 Ratings)

Hotel in Zermatt

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Internet / Wifi and more

About this hotel

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a spa tub are onsite.
Hotel Ambassador Zermatt offers 84 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

32.1 mi

Available Rooms

Double Room, Mountain View (Matterhorn)

Beds not specified • 269 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Double or Twin Room

Beds not specified • 269 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

1 Bed Room Suite in Suite

Beds not specified • 534 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

2 Room Suite in Family room

Beds not specified • 646 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

$$$$

Hotel Ambassador Zermatt

$$$$

9.0 / 10.0

Excellent(388 Ratings)

Hotel in Zermatt

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Internet / Wifi and more

About this hotel

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

32.1 mi

Available Rooms

Double Room, Mountain View (Matterhorn)

Beds not specified • 269 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Double or Twin Room

Beds not specified • 269 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

1 Bed Room Suite in Suite

Beds not specified • 534 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

2 Room Suite in Family room

Beds not specified • 646 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Ratings and reviews

9.0 / 10.0

Excellent(388 Ratings)

5.0 / 10.0

Oct 2024

Close to train station. Staff are accomodating esp the reception. We got the family suite and was spacious like a mini apartment. Amenities like bathrobes, slippers are included.

5.0 / 10.0

Oct 2024

Close to train station. Staff are accomodating esp the reception. We got the family suite and was spacious like a mini apartment. Amenities like bathrobes, slippers are included.

10.0 / 10.0

Aug 2024

The view of the Matterhorn!

10.0 / 10.0

Aug 2024

The view of the Matterhorn!

10.0 / 10.0

Jul 2024

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.

10.0 / 10.0

Jul 2024

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.

10.0 / 10.0

May 2024

Beautiful property, walkable to train stations. Nice view from balcony. Will come back again.

10.0 / 10.0

May 2024

Beautiful property, walkable to train stations. Nice view from balcony. Will come back again.

8.0 / 10.0

May 2024

Good Location

8.0 / 10.0

May 2024

Good Location

8.0 / 10.0

May 2024

Excellent location

8.0 / 10.0

May 2024

Excellent location

8.0 / 10.0

May 2024

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

8.0 / 10.0

May 2024

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

5.0 / 10.0

Apr 2024

Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.

5.0 / 10.0

Apr 2024

Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.

10.0 / 10.0

Apr 2024

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.

10.0 / 10.0

Apr 2024

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.

2.0 / 10.0

Apr 2024

Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.

2.0 / 10.0

Apr 2024

10.0 / 10.0

Apr 2024

Great property & friendly staff. Great breakfast.

10.0 / 10.0

Apr 2024

Great property & friendly staff. Great breakfast.

5.0 / 10.0

Mar 2024

Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.

5.0 / 10.0

Mar 2024

Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.

10.0 / 10.0

Mar 2024

True to its stature and reputation, the hotel and its staff is a perfect combination of elegance and convenience for a family ski trip

10.0 / 10.0

Mar 2024

True to its stature and reputation, the hotel and its staff is a perfect combination of elegance and convenience for a family ski trip

10.0 / 10.0

Mar 2024

What a great place to stay in Zermatt! The stay was great, with no issues. Clean and safe. Center of the town and right next to the train station. Five Stars

10.0 / 10.0

Mar 2024

What a great place to stay in Zermatt! The stay was great, with no issues. Clean and safe. Center of the town and right next to the train station. Five Stars

10.0 / 10.0

Feb 2024

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

10.0 / 10.0

Feb 2024

10.0 / 10.0

Feb 2024

Excellent

10.0 / 10.0

Feb 2024

Excellent

6.0 / 10.0

Jan 2024

Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.

6.0 / 10.0

Jan 2024

10.0 / 10.0

Jan 2024

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.

10.0 / 10.0

Jan 2024

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.

10.0 / 10.0

Oct 2023

Staff was fantastic. Thank you for a great visit!

10.0 / 10.0

Oct 2023

Staff was fantastic. Thank you for a great visit!

10.0 / 10.0

Sep 2023

Walking distance from train statation to the hotel.

10.0 / 10.0

Sep 2023

Walking distance from train statation to the hotel.

FAQs

How much does this hotel cost compared to others in Zermatt?

The average price for a rental in Zermatt is $252 per night. This rental is $132 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Ambassador Zermatt. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Ambassador Zermatt. Enjoy the water!

Is Hotel Ambassador Zermatt pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Ambassador Zermatt?

We found 6 amenities for this rental. This includes pool, internet / wifi, laundry, balcony or patio, and hot tub or spa.

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9.5 / 10.0

Outstanding(137 Ratings)

Silvana Mountain Hotel

Hotel

in Zermatt

4star

1 queen bed

Ski in / Ski out · Garden · Pool

Are you ready to indulge in a relaxing getaway? Our Hotel in Zermatt has everything you need for a rejuvenating stay. Treat yourself to Silvana Mountain Hotel's exceptional amenities, such as Internet / Wifi, Laundry and Pets allowed.

$$$$

Hotel Ambassador Zermatt

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Double Room, Mountain View (Matterhorn)

Standard Double or Twin Room

1 Bed Room Suite in Suite

2 Room Suite in Family room

Hotel Ambassador Zermatt

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Double Room, Mountain View (Matterhorn)

Standard Double or Twin Room

1 Bed Room Suite in Suite

2 Room Suite in Family room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Zermatt?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Ambassador Zermatt pet friendly?

What amenities are available at Hotel Ambassador Zermatt?

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