The Docent's Collection

Exclusive Apartment, 2 Bedrooms | Dining room
Luxury Loft, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop
Full-size fridge, microwave, oven, stovetop
Exclusive Apartment, 2 Bedrooms | Living area | 52-inch LED TV with satellite channels, TV, streaming services
Full-size fridge, microwave, oven, stovetop
4.8
Outstanding(183 Reviews)

Hotel in South Portland, ME

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Victorian Portland hotel in Downtown Portland with a 24-hour front desk
This smoke-free hotel features self parking, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-out.
Housekeeping is available on request.
The Docent's Collection offers 17 accommodations with coffee/tea makers and irons/ironing boards. 52-inch LED televisions come with premium satellite channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.


The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Dishwasher
TV

Map of South Portland, ME

Available Rooms

Luxury Loft, 1 Bedroom, Accessible

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Standard Studio, 1 Queen Bed

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Luxury Loft, 1 Bedroom

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Luxury Loft, 2 Bedrooms

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Luxury Loft, 3 Bedrooms

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
hotelscom logo

Reviews

4.8
Outstanding(183 Reviews)
2.5
star 4 emptystar 5 empty
Oct 2024
The room was beautiful and comfortable and location was perfect! The parking and check in process was different from a normal hotel because it was all electronic with your key being downloaded on an app. First time I did it this way, so it was a bit of a learning curve. I had to call for parking info and someone answered the phone right away and was very helpful. We would definitely stay again!
2.5
star 4 emptystar 5 empty
Oct 2024
The room was beautiful and comfortable and location was perfect! The parking and check in process was different from a normal hotel because it was all electronic with your key being downloaded on an app. First time I did it this way, so it was a bit of a learning curve. I had to call for parking info and someone answered the phone right away and was very helpful. We would definitely stay again!
2.5
star 4 emptystar 5 empty
Sep 2024
Hotel was very quiet and clean. Felt more like a home.
2.5
star 4 emptystar 5 empty
Sep 2024
Hotel was very quiet and clean. Felt more like a home.
1.5
star 3 emptystar 4 emptystar 5 empty
Sep 2024
You have to download an app in order to enter the property, I did not know this and when I called to get assistance from the person at the front desk. Which by the way, I have no idea where that is because I never saw one person. He was rather abrupt and condescending and kept telling you what I needed to do and telling me to calm down. I wasn't not calm. I just had to really go to the restroom. I wish they would put something like that on their website when you're trying to book. If it was there I did not say it. The room itself was very nice and very clean, but as far as the customer service it lacked and left a lot to be desired. Teach your people at the front desk to be a little bit more. Customer friendly.. instead of telling people to calm down and when they ask where the front desk is to continuously ignore them. Instead of explaining how the location works. I will never stay here again.
5.0
Sep 2024
Great spot for downtown Portland
1.5
star 3 emptystar 4 emptystar 5 empty
Sep 2024
You have to download an app in order to enter the property, I did not know this and when I called to get assistance from the person at the front desk. Which by the way, I have no idea where that is because I never saw one person. He was rather abrupt and condescending and kept telling you what I needed to do and telling me to calm down. I wasn't not calm. I just had to really go to the restroom. I wish they would put something like that on their website when you're trying to book. If it was there I did not say it. The room itself was very nice and very clean, but as far as the customer service it lacked and left a lot to be desired. Teach your people at the front desk to be a little bit more. Customer friendly.. instead of telling people to calm down and when they ask where the front desk is to continuously ignore them. Instead of explaining how the location works. I will never stay here again.
3.0
star 4 emptystar 5 empty
Sep 2024
The apartment is fine, though dark for my tastes, but everything is clean and well decorated. The problem for us is how insanely complicated everything is. The check in involved downloading an app and complicated directions that had significant gaps in information. I am fairly tech savvy, but I still had problems. The staff I spoke to on the phone and with whom I exchanged texts couldn’t have been more lovely and accommodating. But the check in system really needs to be rethought. And in addition to the complexity it relies too heavily on one’s iPhone. But things can go wrong with iPhones. My husband I both wondered what would have happened if my phone wasn’t properly charged, for instance. The temperature controls were also needlessly complex. In stead of enjoying our first hour here, we were wrestling with technology. The whole experience has been much too stressful. Right now I am trying to find check out instructions among the large number of texts and e-mails I’ve received.

FAQs

How much does this hotel cost compared to others in South Portland?

The average price for a rental in South Portland is $172 per night. This rental is $8 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at The Docent's Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Docent's Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Docent's Collection?

We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and dishwasher.

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