Very nice staff who allied early check in. The tools are spacious and have everything for an extended stay-large fridge, microwave, dishwasher and eating utensils. Location is good for getting around.

One of the trucks that was parked in the lot had their window broken into. Otherwise it seemed pretty safe.

One of the trucks that was parked in the lot had their window broken into. Otherwise it seemed pretty safe.

Very good like a 2 home I love it

Very good like a 2 home I love it

convenient location

When I checked in, I asked about the pool, mentioning that we were here for my son's birthday, specifically to use the pool. I was told by the clerk that the pool would be open in the morning, so all was fine until the morning came around and the pool was closed for remodeling. Not this was a scheduled/known closure of the pool, not a surprise maintenance issue. It was a part of an overall "pardon our dust" renovation project. BUT I WAS TOLD IT WOULD BE OPEN BY THE STAFF, WHO KNEW THE POOL WAS THE ONLY REASON WE WERE THERE FOR MY KID'S BIRTHDAY. Upon seeing the closure, I went to the front desk and mentioned it (a little annoyed, of course), and all I got from BOTH people at the desk (one seemed to be a manager) was a fake and half-mumbled "sorry". Nothing else. F**k that sort of customer relationship. Getting lied to one night and fully dismissed the next morning. Absolutely unconscionable behavior on the staff (all three of them). It literally made my (disabled) kid have a completely ruined birthday, on top of everything else. Even in the lobby (where the staff were present) he was visibly and audibly upset, while they were giving their half-mumbled fake "sorry". Just disgusting behavior. This experience is absolutely something I'm going to be sharing far and wide on all my socials. It's just terrible how we were treated.

When I checked in, I asked about the pool, mentioning that we were here for my son's birthday, specifically to use the pool. I was told by the clerk that the pool would be open in the morning, so all was fine until the morning came around and the pool was closed for remodeling. Not this was a scheduled/known closure of the pool, not a surprise maintenance issue. It was a part of an overall "pardon our dust" renovation project. BUT I WAS TOLD IT WOULD BE OPEN BY THE STAFF, WHO KNEW THE POOL WAS THE ONLY REASON WE WERE THERE FOR MY KID'S BIRTHDAY. Upon seeing the closure, I went to the front desk and mentioned it (a little annoyed, of course), and all I got from BOTH people at the desk (one seemed to be a manager) was a fake and half-mumbled "sorry". Nothing else. F**k that sort of customer relationship. Getting lied to one night and fully dismissed the next morning. Absolutely unconscionable behavior on the staff (all three of them). It literally made my (disabled) kid have a completely ruined birthday, on top of everything else. Even in the lobby (where the staff were present) he was visibly and audibly upset, while they were giving their half-mumbled fake "sorry". Just disgusting behavior. This experience is absolutely something I'm going to be sharing far and wide on all my socials. It's just terrible how we were treated.

It's very disappointing when you reserve a room expecting a great stay especially with your family. Carpets are filthy the walls are disgusting. Mattresses where very uncomfortable. The window had no curtain to cover the outside lights. The worse part the bathroom. The water did not drain on the bathtub and the sink. I did inform the staff. Hair, mold big no no. Especially with kids.

It's very disappointing when you reserve a room expecting a great stay especially with your family. Carpets are filthy the walls are disgusting. Mattresses where very uncomfortable. The window had no curtain to cover the outside lights. The worse part the bathroom. The water did not drain on the bathtub and the sink. I did inform the staff. Hair, mold big no no. Especially with kids.

The bedding was awesome room was large and clean but the traffic noise and AC noise was made it difficult to sleep.

The bedding was awesome room was large and clean but the traffic noise and AC noise was made it difficult to sleep.

We loved that there were dining within walking distance.

We loved that there were dining within walking distance.

Very put together, would have never known that the top floor was under construction. Very clean

Very put together, would have never known that the top floor was under construction. Very clean

It was in secured and homeless people around

It was in secured and homeless people around

The breakfast young lady was super big on customer service. The front desk ladies were a bit challenging with a medical rate, yet I understand they were doing their jobs. You can find million of ways to say “yes, let’s figure something out.”

The breakfast young lady was super big on customer service. The front desk ladies were a bit challenging with a medical rate, yet I understand they were doing their jobs. You can find million of ways to say “yes, let’s figure something out.”

It was nice.

It was nice.

Great

Great

The property is well located and is straight across the street from a hospital, a block or two from dining, Costco etc. It fronts a major road, like 20’ off it so there is commuter traffic noise

The property is well located and is straight across the street from a hospital, a block or two from dining, Costco etc. It fronts a major road, like 20’ off it so there is commuter traffic noise

The property could us a hot tub and to keep the pool a little warmer.

Beds were uncomfortable. Shower had rust around frame and rust on shower head.

Beds were uncomfortable. Shower had rust around frame and rust on shower head.

The property could us a hot tub and to keep the pool a little warmer.

Stayed here multiple times, maintenence is very lacking. Fan was broke in my room, nice to have to drown out the loud street. No tv controller.

The shower was ice cold and had to go to another room to shower on the second day after being ignored by the staff the first day