Nothing

Nothing

This property ad was deceptive. The drone shot shows a "water park". It was one average sized pool with water. What appeared in the picture to be other pools was cement painted blue but dry (not joking). Worst of all is that it advertises to be in San Juan del Sur. SJDS is five actually miles away, and the last 1 mile is down a long dirt road crossing a river (no bridge). Since it rains nearly every day in SJDS, this "road" is continually a muddy jeep trail. We almost didn't get there to check in and we damaged our rental car trying and we were nearly stranded at night on a muddy road since there was no night receptionist. Of course, it is nearly impossible to book a room last minute in SJDS so this made matters worse. Fortunately, my paid guide was able to use his influence to first get us access via the security guard to our room after we arrived, and then get us a room at another hotel for our second night. Bottom line: If you want an off-road adventure and you have a high clearance 4x4 mud rig, this might be the right hotel for you. For people who want a nice hotel in San Juan Del Sur, avoid this hotel at all cost. Although the hotel promised to refund my second day since we could not access the hotel due to their muddy road and 20' river crossing, it has not refunded the money thus far and it has been five days. Sadly, the staff was very pleasant and seem to be victims of dishonest and unscrupulous ownership/management. AVOID THIS HOTEL AT ALL COST.

This property ad was deceptive. The drone shot shows a "water park". It was one average sized pool with water. What appeared in the picture to be other pools was cement painted blue but dry (not joking). Worst of all is that it advertises to be in San Juan del Sur. SJDS is five actually miles away, and the last 1 mile is down a long dirt road crossing a river (no bridge). Since it rains nearly every day in SJDS, this "road" is continually a muddy jeep trail. We almost didn't get there to check in and we damaged our rental car trying and we were nearly stranded at night on a muddy road since there was no night receptionist. Of course, it is nearly impossible to book a room last minute in SJDS so this made matters worse. Fortunately, my paid guide was able to use his influence to first get us access via the security guard to our room after we arrived, and then get us a room at another hotel for our second night. Bottom line: If you want an off-road adventure and you have a high clearance 4x4 mud rig, this might be the right hotel for you. For people who want a nice hotel in San Juan Del Sur, avoid this hotel at all cost. Although the hotel promised to refund my second day since we could not access the hotel due to their muddy road and 20' river crossing, it has not refunded the money thus far and it has been five days. Sadly, the staff was very pleasant and seem to be victims of dishonest and unscrupulous ownership/management. AVOID THIS HOTEL AT ALL COST.

The roads are hard to access parts are flooded, there’s a small river you have to cross. When we arrived we were told they do not offer 6beds as shown on their description- we ended up having to get a third room. The main room a scorpion inside when we arrived and later throughout the night ended up flooding. Very disappointed in the overall stay.

The roads are hard to access parts are flooded, there’s a small river you have to cross. When we arrived we were told they do not offer 6beds as shown on their description- we ended up having to get a third room. The main room a scorpion inside when we arrived and later throughout the night ended up flooding. Very disappointed in the overall stay.

The access road to the property is horrible. We had a hard time getting taxis to make that trip because of that.

The access road to the property is horrible. We had a hard time getting taxis to make that trip because of that.

The facility is not too bad. Quite and pleasant. It’s just a bit too far from the city. Also, you have to cross a river and there is no bridge. If you take a taxi it may not take you all the way to the ranch if it rains or rained days before and the river water is too high. Not bad for the cost value per night of stay. Friendly staff.

The facility is not too bad. Quite and pleasant. It’s just a bit too far from the city. Also, you have to cross a river and there is no bridge. If you take a taxi it may not take you all the way to the ranch if it rains or rained days before and the river water is too high. Not bad for the cost value per night of stay. Friendly staff.

The location hard to access, roads conditions plus misleading information about transportation prices, not much to do and faraway from town.

The location hard to access, roads conditions plus misleading information about transportation prices, not much to do and faraway from town.

I found this place to be very clean, comfortable, and perfectly sized for one to two people. The bathroom and shower was excellent.

I found this place to be very clean, comfortable, and perfectly sized for one to two people. The bathroom and shower was excellent.

Bed was concrete base and a lot mosquitoes I Left please Credit my money back I did sta there

Bed was concrete base and a lot mosquitoes I Left please Credit my money back I did sta there

I saw years to change the pillow are super hard

I saw years to change the pillow are super hard

I love surf ranch, unless it rains a lot making the creek crossing hard for low cars. LOVELY property

I love surf ranch, unless it rains a lot making the creek crossing hard for low cars. LOVELY property

There was no water to shower, very far from everything, run down, very poor service, the food was great

The highlight of the ranch is the staff. They were excellent, but the owners have let the place run down and the main reason we went was so he could skate the park and it was a mess....it was full of debris and water and not what he had hoped for. The internet didn't work in our room and we were told we would have high speed internet and Netflix to watch, but it didn't work either. The staff was really excellent but they can't fix all of the problems.....the owners need to put some resources into fixing the place.

Overall everything was good service personal was excellent especially the girl name Katherine she has great customer service.

Overall everything was good service personal was excellent especially the girl name Katherine she has great customer service.

The skatepark has gotten worse every year. They need to acctually repair some things on it. The Main quarter pipe is so bad with chunks of cement missing. There's cracks everywhere on it. Four years ago it wasn't to bad but I won't waste my time skating it again. The door on my room was very annoying it literally takes two hands to unlock and open it. When it closes it doesn't close all the way allowing the room to fill with bugs. I had an about 50 giant flying ants In my room I had to kill that were swarming me as I tried to sleep turned the light on to see my bed was filled with them. The staff is great but the owners need to acctually spend some money and address these problems before I would ever go back.

The skatepark has gotten worse every year. They need to acctually repair some things on it. The Main quarter pipe is so bad with chunks of cement missing. There's cracks everywhere on it. Four years ago it wasn't to bad but I won't waste my time skating it again. The door on my room was very annoying it literally takes two hands to unlock and open it. When it closes it doesn't close all the way allowing the room to fill with bugs. I had an about 50 giant flying ants In my room I had to kill that were swarming me as I tried to sleep turned the light on to see my bed was filled with them. The staff is great but the owners need to acctually spend some money and address these problems before I would ever go back.

Despite the reviews, we thought it might be a welcome respite from the main town. It was not.

Despite the reviews, we thought it might be a welcome respite from the main town. It was not.

These people lie to costumers, because they don't offer any "WELCOME DRINKS" We asked for the drinks and they told us that they give anymore welcome drinks, just simple as that. The hotel doesn't have any professional staff it;s managed who ever come to the front desk. The pool is very small and shallow, in the picture looks huge but is not. We definitely don't recommend this place.

These people lie to costumers, because they don't offer any "WELCOME DRINKS" We asked for the drinks and they told us that they give anymore welcome drinks, just simple as that. The hotel doesn't have any professional staff it;s managed who ever come to the front desk. The pool is very small and shallow, in the picture looks huge but is not. We definitely don't recommend this place.

Lovely small resort in peaceful country side location. All Inc.option good but limited. Great cocktails. Food not always hot enough. Useful shuttle into San Juan

Lovely small resort in peaceful country side location. All Inc.option good but limited. Great cocktails. Food not always hot enough. Useful shuttle into San Juan