Hotel Karlshorst

Restaurant
Standard Triple Room | Desk, soundproofing, free WiFi
Premium Suite, 2 Bedrooms, 2 Bathrooms | Desk, soundproofing, free WiFi
Shower, free toiletries, hair dryer, towels
Shower, free toiletries, hair dryer, towels
3.4
Average(725 Reviews)

Hotel in Berlin

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Internet / Wifi, TV and more
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About this hotel

Berlin hotel in Lichtenberg with a restaurant and a bar
A restaurant, a bar/lounge, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and a banquet hall are onsite.
Hotel Karlshorst offers 55 accommodations with hair dryers and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. This Berlin hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi
TV
Garden

Map of Berlin

Available Rooms

Economy Single Room

Beds not specified • 151 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Comfort Single Room

Beds not specified • 172 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Economy Double or Twin Room

Beds not specified • 194 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Comfort Double or Twin Room

Beds not specified • 280 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Premium Suite, 2 Bedrooms, 2 Bathrooms

Beds not specified • 700 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
hotelscom logo

Reviews

3.4
Average(725 Reviews)
1.5
star 3 emptystar 4 emptystar 5 empty
Oct 2024
Several pictures does NOT match how the hotel looks like. The hotel appeared to have had financial problems as furniture have been sold. The room shown did not match the room I was giving. The cleaning I ask for did not vacuumed. The empty cans of soda was not removed, they could be used as a "kind of tips".
1.5
star 3 emptystar 4 emptystar 5 empty
Oct 2024
Several pictures does NOT match how the hotel looks like. The hotel appeared to have had financial problems as furniture have been sold. The room shown did not match the room I was giving. The cleaning I ask for did not vacuumed. The empty cans of soda was not removed, they could be used as a "kind of tips".
2.0
star 3 emptystar 4 emptystar 5 empty
Sep 2024
Nice sized room with a comfortable bed. Not much in the way of storage. No air con so it was very humid at times as Berlin had a heatwave at the time of our stay. Karlshorst S-Bahn was a five minute walk away and there were a number restaurants on the main drag that the hotel was situated on. Unfortunately, the main road was extremely busy with traffic, trams and emergency vehicles. The trams in Karlshorst run 24 hours a day. With no air con the window had to stay open. I had ear plugs so it wasn’t the end of the world but I’d recommend taking some. In summary, for the price it was a good place and the young chap on reception was very helpful and pleasant.
2.0
star 3 emptystar 4 emptystar 5 empty
Sep 2024
Nice sized room with a comfortable bed. Not much in the way of storage. No air con so it was very humid at times as Berlin had a heatwave at the time of our stay. Karlshorst S-Bahn was a five minute walk away and there were a number restaurants on the main drag that the hotel was situated on. Unfortunately, the main road was extremely busy with traffic, trams and emergency vehicles. The trams in Karlshorst run 24 hours a day. With no air con the window had to stay open. I had ear plugs so it wasn’t the end of the world but I’d recommend taking some. In summary, for the price it was a good place and the young chap on reception was very helpful and pleasant.
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Aug 2024
Did nor respond to our request about dogs staying. Forced to stay somewhere else at 7pm in evening. Fortunately the other hotel was significantly better. Still £100 out of pocket. Rude receptionist
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Aug 2024
Did nor respond to our request about dogs staying. Forced to stay somewhere else at 7pm in evening. Fortunately the other hotel was significantly better. Still £100 out of pocket. Rude receptionist
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jul 2024
Subject: Complaint Regarding Check-In Delay and Staff Behavior* Dear Hotel Management, I am writing to lodge a complaint about my recent stay. I received my room keys at 2:10 PM, but the room was still being cleaned, causing a delay until about 2:25 PM. When I initially requested an extended check-out due to this delay, the receptionist responded harshly, stating that “You need to understand that the previous guest checked out at 12 noon instead of 11 am, and we cannot give an unclean room to a guest, hence the delay.” While I understand operational challenges, I believe such issues should not negatively impact new guests. I eventually received a check-out extension to 12 noon, but the tone, manner/language of the receptionist were unprofessional. Upon check-out, I was told by another receptionist that I cannot directly contact management but was shown a notification that he sent to them regarding my complaint. To improve guest experience, I suggest: 1. Ensuring rooms are ready by the designated check-in time. 2. Training staff to handle guest concerns with empathy and professionalism. 3. Providing customers direct contact details of the management so that they can raise issues directly to management.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jul 2024
Subject: Complaint Regarding Check-In Delay and Staff Behavior* Dear Hotel Management, I am writing to lodge a complaint about my recent stay. I received my room keys at 2:10 PM, but the room was still being cleaned, causing a delay until about 2:25 PM. When I initially requested an extended check-out due to this delay, the receptionist responded harshly, stating that “You need to understand that the previous guest checked out at 12 noon instead of 11 am, and we cannot give an unclean room to a guest, hence the delay.” While I understand operational challenges, I believe such issues should not negatively impact new guests. I eventually received a check-out extension to 12 noon, but the tone, manner/language of the receptionist were unprofessional. Upon check-out, I was told by another receptionist that I cannot directly contact management but was shown a notification that he sent to them regarding my complaint. To improve guest experience, I suggest: 1. Ensuring rooms are ready by the designated check-in time. 2. Training staff to handle guest concerns with empathy and professionalism. 3. Providing customers direct contact details of the management so that they can raise issues directly to management.

FAQs

How much does this hotel cost compared to others in Berlin?

The average price for a rental in Berlin is $87 per night. This rental is $45 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Karlshorst. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Karlshorst pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Karlshorst?

We found 3 amenities for this rental. This includes internet / wifi, tv, and garden.

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