Hotel Karlshorst
Hotel in Berlin
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Internet / Wifi, TV and more
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About this hotel
Berlin hotel in Lichtenberg with a restaurant and a bar
A restaurant, a bar/lounge, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and a banquet hall are onsite.
Hotel Karlshorst offers 55 accommodations with hair dryers and complimentary toiletries. Televisions come with cable channels.
The recreational activities listed below are available either on site or nearby; fees may apply.
A restaurant, a bar/lounge, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and a banquet hall are onsite.
Hotel Karlshorst offers 55 accommodations with hair dryers and complimentary toiletries. Televisions come with cable channels.
Bathrooms include showers. This Berlin hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Internet / Wifi
TV
Garden
Map of Berlin
Available Rooms
Economy Single Room
Beds not specified • 151 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Comfort Single Room
Beds not specified • 172 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Economy Double or Twin Room
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Comfort Double or Twin Room
Beds not specified • 280 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Suite, 2 Bedrooms, 2 Bathrooms
Beds not specified • 700 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
1.5
Several pictures does NOT match how the hotel looks like. The hotel appeared to have had financial problems as furniture have been sold. The room shown did not match the room I was giving. The cleaning I ask for did not vacuumed. The empty cans of soda was not removed, they could be used as a "kind of tips".
1.5
Several pictures does NOT match how the hotel looks like. The hotel appeared to have had financial problems as furniture have been sold. The room shown did not match the room I was giving. The cleaning I ask for did not vacuumed. The empty cans of soda was not removed, they could be used as a "kind of tips".
2.0
Nice sized room with a comfortable bed. Not much in the way of storage. No air con so it was very humid at times as Berlin had a heatwave at the time of our stay. Karlshorst S-Bahn was a five minute walk away and there were a number restaurants on the main drag that the hotel was situated on. Unfortunately, the main road was extremely busy with traffic, trams and emergency vehicles. The trams in Karlshorst run 24 hours a day. With no air con the window had to stay open. I had ear plugs so it wasn’t the end of the world but I’d recommend taking some. In summary, for the price it was a good place and the young chap on reception was very helpful and pleasant.
2.0
Nice sized room with a comfortable bed. Not much in the way of storage. No air con so it was very humid at times as Berlin had a heatwave at the time of our stay. Karlshorst S-Bahn was a five minute walk away and there were a number restaurants on the main drag that the hotel was situated on. Unfortunately, the main road was extremely busy with traffic, trams and emergency vehicles. The trams in Karlshorst run 24 hours a day. With no air con the window had to stay open. I had ear plugs so it wasn’t the end of the world but I’d recommend taking some. In summary, for the price it was a good place and the young chap on reception was very helpful and pleasant.
0.5
Did nor respond to our request about dogs staying. Forced to stay somewhere else at 7pm in evening. Fortunately the other hotel was significantly better. Still £100 out of pocket. Rude receptionist
0.5
Did nor respond to our request about dogs staying. Forced to stay somewhere else at 7pm in evening. Fortunately the other hotel was significantly better. Still £100 out of pocket. Rude receptionist
1.0
Subject: Complaint Regarding Check-In Delay and Staff Behavior*
Dear Hotel Management,
I am writing to lodge a complaint about my recent stay. I received my room keys at 2:10 PM, but the room was still being cleaned, causing a delay until about 2:25 PM. When I initially requested an extended check-out due to this delay, the receptionist responded harshly, stating that “You need to understand that the previous guest checked out at 12 noon instead of 11 am, and we cannot give an unclean room to a guest, hence the delay.”
While I understand operational challenges, I believe such issues should not negatively impact new guests. I eventually received a check-out extension to 12 noon, but the tone, manner/language of the receptionist were unprofessional.
Upon check-out, I was told by another receptionist that I cannot directly contact management but was shown a notification that he sent to them regarding my complaint.
To improve guest experience, I suggest:
1. Ensuring rooms are ready by the designated check-in time.
2. Training staff to handle guest concerns with empathy and professionalism.
3. Providing customers direct contact details of the management so that they can raise issues directly to management.
1.0
Subject: Complaint Regarding Check-In Delay and Staff Behavior*
Dear Hotel Management,
I am writing to lodge a complaint about my recent stay. I received my room keys at 2:10 PM, but the room was still being cleaned, causing a delay until about 2:25 PM. When I initially requested an extended check-out due to this delay, the receptionist responded harshly, stating that “You need to understand that the previous guest checked out at 12 noon instead of 11 am, and we cannot give an unclean room to a guest, hence the delay.”
While I understand operational challenges, I believe such issues should not negatively impact new guests. I eventually received a check-out extension to 12 noon, but the tone, manner/language of the receptionist were unprofessional.
Upon check-out, I was told by another receptionist that I cannot directly contact management but was shown a notification that he sent to them regarding my complaint.
To improve guest experience, I suggest:
1. Ensuring rooms are ready by the designated check-in time.
2. Training staff to handle guest concerns with empathy and professionalism.
3. Providing customers direct contact details of the management so that they can raise issues directly to management.
1.0
There was a lot of dust on the paintings in the room. They hadn't cleaned up all garbage from earlier guests. The room was really(!) warm, and if we opened the windows we couldn't sleep from the noise from the cars just outside. No a/c. We couldn't pull the curtains up, since they didn't work. The sheets were clean, and the staff seemed friendly.
1.0
There was a lot of dust on the paintings in the room. They hadn't cleaned up all garbage from earlier guests. The room was really(!) warm, and if we opened the windows we couldn't sleep from the noise from the cars just outside. No a/c. We couldn't pull the curtains up, since they didn't work. The sheets were clean, and the staff seemed friendly.
4.0
Okayish hotel - you get what you pay for I guess.
Room was decent size with a nice desk and chair for working.
The shower was confusing initially - shower head on one wall but the controls were on the opposite wall, not something I am familiar with so it took some playing around but was fine. The shower head was very dirty for a hotel (completely covered in limescale) and put me off showering to be honest.
The view was good and lots of nice shops nearby, walking distance to bus/trains. Lots of happening in the area so very good location.
All good, just didn't like the bathroom much - could do with an upgrade.
4.0
Okayish hotel - you get what you pay for I guess.
Room was decent size with a nice desk and chair for working.
The shower was confusing initially - shower head on one wall but the controls were on the opposite wall, not something I am familiar with so it took some playing around but was fine. The shower head was very dirty for a hotel (completely covered in limescale) and put me off showering to be honest.
The view was good and lots of nice shops nearby, walking distance to bus/trains. Lots of happening in the area so very good location.
All good, just didn't like the bathroom much - could do with an upgrade.
2.5
Friendly customerservice, good reception, good beds comfy. Good coffey.
2.5
Friendly customerservice, good reception, good beds comfy. Good coffey.
4.0
Close to the Karlshorst train station, the hotel is accessible and the room is really clean.
4.0
Close to the Karlshorst train station, the hotel is accessible and the room is really clean.
2.5
Nice service in reception, good size on room. Good location near station. A bit of traffic noise.
2.5
Nice service in reception, good size on room. Good location near station. A bit of traffic noise.
4.0
Safe and convenient close to public transport etc. very nice and walkable!
4.0
Safe and convenient close to public transport etc. very nice and walkable!
4.0
Nice cheap room. We used it to sleep not spend a lot of time in the room.
Clean and nice.
Nice soft bed and good pillow.
4.0
Nice cheap room. We used it to sleep not spend a lot of time in the room.
Clean and nice.
Nice soft bed and good pillow.
3.0
If you are looking for a really cheap place to stay and yet reach the important places in Berling, this hotel is not a bad choise (35 minutes to Alexanderplats). However, due to its price there are a lot of workers, a lot of smoking (the smoke reaches even your room!) and my bed was really hard, felt as sleeping on the floor. On the 3rd floor it gets really hot event by 27°C so you have to leave the window open. Not a good solution because the street is really busy and you wake up at 4h30 due to traffic...
3.0
If you are looking for a really cheap place to stay and yet reach the important places in Berling, this hotel is not a bad choise (35 minutes to Alexanderplats). However, due to its price there are a lot of workers, a lot of smoking (the smoke reaches even your room!) and my bed was really hard, felt as sleeping on the floor. On the 3rd floor it gets really hot event by 27°C so you have to leave the window open. Not a good solution because the street is really busy and you wake up at 4h30 due to traffic...
2.0
The room was clean and ok, but very small with the shower placed inside the room and the only window was in the bathroom.
The hotel is in a great place, near public transport, shops and restaurants.
2.0
The room was clean and ok, but very small with the shower placed inside the room and the only window was in the bathroom.
The hotel is in a great place, near public transport, shops and restaurants.
5.0
The staff has been friendly and helpful. The room was clean and spacious.
5.0
The staff has been friendly and helpful. The room was clean and spacious.
5.0
Nice staff
5.0
Nice staff
1.0
When I was arrive that time hotel closed
1.0
When I was arrive that time hotel closed
2.0
First of all they didn't have my reservation. I booked comfort twin room but they gave me single bed room saying that they don't have my reservation even though I showed them reservation on Expedia. They charged for 2 Croissants even though I ordered 1. There was mistake in the final bill and took 105 Euros extra from me and I don't know when will I get it back. The only good thing - the room was okay compared to the price.
2.0
First of all they didn't have my reservation. I booked comfort twin room but they gave me single bed room saying that they don't have my reservation even though I showed them reservation on Expedia. They charged for 2 Croissants even though I ordered 1. There was mistake in the final bill and took 105 Euros extra from me and I don't know when will I get it back. The only good thing - the room was okay compared to the price.
4.0
Clean and simple rooms. Easy access to the S-Bahn.
4.0
The hotel was clean,tidy & comfortable
The staff were friendly & helpful too.
2.5
We where very happy with our stay!
2.5
We where very happy with our stay!
0.5
Poor service , had lost my booking, no breakfast available, no evening meal available, no tea facilities, uncomfortable bed, rude staff, shower not working, dirty carpet, fire alarm drill without notification or reassurance that it was just a drill.
0.5
Poor service , had lost my booking, no breakfast available, no evening meal available, no tea facilities, uncomfortable bed, rude staff, shower not working, dirty carpet, fire alarm drill without notification or reassurance that it was just a drill.
FAQs
How much does this hotel cost compared to others in Berlin?
The average price for a rental in Berlin is $87 per night. This rental is $45 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Karlshorst. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Karlshorst pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Karlshorst?
We found 3 amenities for this rental. This includes internet / wifi, tv, and garden.
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