Neptune Village Beach Resort & Spa All Inclusive
All inclusive resort in Kenya
2 guests · 1 bedroom · 1 bath
Reasons to book
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this all inclusive resort
Beachside property with outdoor pool
Catch some rays at the beach or spend the day relaxing at Neptune Village Beach Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Neptune Village Beach Resort & Spa All Inclusive offers 78 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Satellite television is provided.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.
Catch some rays at the beach or spend the day relaxing at Neptune Village Beach Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Neptune Village Beach Resort & Spa All Inclusive offers 78 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Satellite television is provided.
Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Kenya
Available Rooms
Superior Room, Garden Area
Beds not specified • 291 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, Oceanfront
Beds not specified • 291 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite
Beds not specified • 592 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, Garden Area
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, Garden View
Beds not specified • 334 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 5.0
Good staff
5.0 / 5.0
Good staff
1.5 / 5.0
Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money.
1.5 / 5.0
Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money.
2.0 / 5.0
Way too many flying insects on, yes, on the food.
Flies at the dessert stations...flies at the tables when eating.
Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only.
I did not feel comfortable using the beach, too many unknowns approaching you.
Insect, fruit flies in the rooms.
Light switches are confusing.
2.0 / 5.0
Way too many flying insects on, yes, on the food.
Flies at the dessert stations...flies at the tables when eating.
Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only.
I did not feel comfortable using the beach, too many unknowns approaching you.
Insect, fruit flies in the rooms.
Light switches are confusing.
5.0 / 5.0
The staff was so very friendly and helpful!
5.0 / 5.0
The staff was so very friendly and helpful!
2.0 / 5.0
Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.
2.0 / 5.0
Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.
4.0 / 5.0
This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet.
The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities.
The staff was fast when replying to my queries and requests.
4.0 / 5.0
This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet.
The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities.
The staff was fast when replying to my queries and requests.
4.0 / 5.0
Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay
4.0 / 5.0
Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay
5.0 / 5.0
One of the most beautiful experience in all my life ;-) GREAT!
5.0 / 5.0
One of the most beautiful experience in all my life ;-) GREAT!
2.0 / 5.0
Probably would not go back but was ok. Needs better deco and more efficient bar staff.
2.0 / 5.0
Probably would not go back but was ok. Needs better deco and more efficient bar staff.
2.0 / 5.0
Very good location, and fairly good accomodation arrangements. The staff was awesome!
2.0 / 5.0
Very good location, and fairly good accomodation arrangements. The staff was awesome!
2.0 / 5.0
Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages..
Any of the three neptune hotels on sight are great-and interconnected.
2.0 / 5.0
Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages..
Any of the three neptune hotels on sight are great-and interconnected.
4.0 / 5.0
pleasing experience, would go back if rate is lower.
4.0 / 5.0
pleasing experience, would go back if rate is lower.
1.5 / 5.0
The stay was ok. Hotel staff generally slow to respond but the food was great.
1.5 / 5.0
The stay was ok. Hotel staff generally slow to respond but the food was great.
1.5 / 5.0
For a 4 star hotel, you need 4 star staff - and the personnel working at Neptune clearly are not trained hotel staff. This shows in many, many, many issues you would not expect in a 4 star hotel at a 4 star price: Toilets are dirty, faucets are leaking, crabs swimming in the pool (over days), drinks are luke warm, the room safe didn't work and the hotel safe was only available at extra cost, the water in the shower would only trickle, not run and the ceiling fan either runs at full (noisy) speed or not at all.
Bottom line: Far too expensive for what you get.
1.5 / 5.0
For a 4 star hotel, you need 4 star staff - and the personnel working at Neptune clearly are not trained hotel staff. This shows in many, many, many issues you would not expect in a 4 star hotel at a 4 star price: Toilets are dirty, faucets are leaking, crabs swimming in the pool (over days), drinks are luke warm, the room safe didn't work and the hotel safe was only available at extra cost, the water in the shower would only trickle, not run and the ceiling fan either runs at full (noisy) speed or not at all.
Bottom line: Far too expensive for what you get.
2.0 / 5.0
Nice place
2.0 / 5.0
Nice place
5.0 / 5.0
Staff very Friendly, Food is Very Good, Clean and great location
5.0 / 5.0
Staff very Friendly, Food is Very Good, Clean and great location
3.0 / 5.0
After checking in, we felt pushed around. We were recharging our laptops in the empty lobby, but we were told to go do that in our room. Too many confusing unwritten rules. The beach was nice.
3.0 / 5.0
After checking in, we felt pushed around. We were recharging our laptops in the empty lobby, but we were told to go do that in our room. Too many confusing unwritten rules. The beach was nice.
2.0 / 5.0
The Neptune Village is becoming 'tired'. Recommended to use the safe in the room but it didn't work for the first 24 hours. Room telephone did not work throughout stay and staff appeared uninterested. Staff we're slow to react to problems.
Room was ok and clean and food was average. Difficult to have a relaxing time with loud music being played by the pool.
I have stayed at a number of hotels at Diani, Nyali, Watamu and Malindi. This one was disappointing.
FAQs
How much does this all inclusive resort cost compared to others in Kenya?
The average price for a rental in Kenya is $66 per night. This rental is $211 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Neptune Village Beach Resort & Spa All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Neptune Village Beach Resort & Spa All Inclusive. Enjoy the water!
Is Neptune Village Beach Resort & Spa All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Neptune Village Beach Resort & Spa All Inclusive?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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