Cape Town Marriott Hotel Crystal Towers

Premium bedding, minibar, in-room safe, desk

Free toiletries, hair dryer, bathrobes, slippers

4.5

Excellent(323 Reviews)

Hotel in Cape Town

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel connected to a shopping center in Century City with 4 restaurants
This smoke-free hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, a free shopping center shuttle, and a free manager's reception are also provided. Additionally, 2 bars/lounges, a poolside bar, and 2 coffee shops/cafes are onsite.
Housekeeping is available on request.
Cape Town Marriott Hotel Crystal Towers offers 180 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and video-game consoles. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Map of Cape Town

Nearby attractions

Kirstenbosch National Botanical Garden

Available Rooms

Room, 1 King Bed

Beds not specified • 463 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Room, 1 King Bed, Non Smoking

Beds not specified • 388 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Room, 1 King Bed, Non Smoking

Beds not specified • 388 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Room, 2 Twin Beds

Beds not specified • 355 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Basic Room, 1 King Bed

Beds not specified • 388 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

$$$$

Cape Town Marriott Hotel Crystal Towers

$$$$

4.5

Excellent(323 Reviews)

Hotel in Cape Town

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Map of Cape Town

Nearby attractions

Kirstenbosch National Botanical Garden

Available Rooms

Room, 1 King Bed

Beds not specified • 463 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Room, 1 King Bed, Non Smoking

Beds not specified • 388 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Room, 1 King Bed, Non Smoking

Beds not specified • 388 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Room, 2 Twin Beds

Beds not specified • 355 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Basic Room, 1 King Bed

Beds not specified • 388 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Reviews

4.5

Excellent(323 Reviews)

5.0

Sep 2024

Nice hotel and staff .

1.0

Jul 2024

I’m not sure why this property has such a high rating. This is far beyond the scope of any 4 or 5 star hotel that I have ever visited. The rooms are small and not clean. We arrived to used bedsheets that had blood and urine on them. The towels and face cloths had hair on them and smelled of baking soda and vinegar. Upon raising the concerns about this with the staff, they took nearly an hour to come change the sheets. The hotel staff is very rude and unfriendly, they never speak or greet you upon leaving or arriving. The room service is less than adequate. The food is unappetizing and arrived cold. Our orders were messed up several times. We also had the privacy sign placed on our room door while we left so housekeeping would not enter while we were gone. As we left for the day, we encountered one of the housekeeping employees in the hallway and she asked if we wanted our room cleaned. We politely declined and proceeded to leave. Upon returning to our room later that evening, we found the privacy sign completely removed from the door and the room was cleaned against our wishes. Some items were missing & misplaced. Never has this ever happened at any of our hotel stays in our life. The Marriott has no respect, regard, or decorum for their guests or guest privacy. I would never recommend this hotel to anyone. I would give my experience negative 20 stars if I could. Save yourself the headache and the money. There are much better hotels in Cape Town that respect their customers.

1.0

Jul 2024

5.0

May 2024

Great friendly staff. My room was spacious and spotless.

5.0

May 2024

Great friendly staff. My room was spacious and spotless.

5.0

Mar 2024

Excellent day customer service is top-tier definitely will stay again

5.0

Mar 2024

Excellent day customer service is top-tier definitely will stay again

2.5

Mar 2024

This is an amazing hotel. Everything was top notch I have no complaints at all. The rooms are big an very nice with an amazing very of the city. The hotel is very clean and staff is very attentive an friendly. The food restaurants an room service is amazing an very affordable. The hotel is steps away from the mall. I would recommend this hotel to anyone who comes to cape town

2.5

Mar 2024

4.0

Mar 2024

Dinner options are very limited

4.0

Mar 2024

Dinner options are very limited

3.0

Jan 2024

The hotel is convenient to the shops etc.

3.0

Jan 2024

The hotel is convenient to the shops etc.

1.0

Jan 2024

Poor service and lack of customer focus. Has major issues with Room Service. Wrong order delivered, missing items and staff with bad attitude. Simply rude.

1.0

Jan 2024

Poor service and lack of customer focus. Has major issues with Room Service. Wrong order delivered, missing items and staff with bad attitude. Simply rude.

5.0

Jan 2024

Marriott was a 5 star hotel which meant our stay was very comfortable, staff were very helpful, polite and professional. Especially Ronin from concierge, Jen, David the duty manager, Grant from car valet, and Azola on front reception desk, thank you all for accommodating us and helping us in every way. Our holiday was very memorable and we would definitely return again.

5.0

Jan 2024

5.0

Dec 2023

Great property. Restaurants on site as well as room service. Century city not to be confused with city Centre (whoops my fault but just an Uber ride away).

5.0

Dec 2023

Great property. Restaurants on site as well as room service. Century city not to be confused with city Centre (whoops my fault but just an Uber ride away).

4.0

Dec 2023

Excellent staff

4.0

Dec 2023

Excellent staff

5.0

Dec 2023

Amazing experience hotel is very clean, organized and upscale ! Would definitely come again

5.0

Dec 2023

Amazing experience hotel is very clean, organized and upscale ! Would definitely come again

5.0

Nov 2023

Easy to get to the mall. Just a 2 minute walk over the very pretty canal. Great room.

5.0

Nov 2023

Really nice classy place. Very helpful staff. Walk across a bridge to a huge mall. Modern hotel with spacious rooms. Great breakfast.

5.0

Nov 2023

Really nice classy place. Very helpful staff. Walk across a bridge to a huge mall. Modern hotel with spacious rooms. Great breakfast.

5.0

Nov 2023

This Marriott has THE best breakfast buffet that I've ever had! The staff is really attentive and constantly checks up on you to make sure you've got everything you need. The service of this hotel is 5 star. The mall across the street from it also has everything you would need-even fresh pressed juices at one of the mall's healthy eating options. There's also a really great spa if you feel you need it. Overall I'd return to this hotel and choose to stay only here while visiting Capetown. Truly a great experience!

5.0

Nov 2023

5.0

Nov 2023

I enjoyed the 5 star hospitality at this hotel. The rooms were beautiful, food was great and staff was very nice.

5.0

Nov 2023

I enjoyed the 5 star hospitality at this hotel. The rooms were beautiful, food was great and staff was very nice.

1.5

Nov 2023

They operate as if they are trained to serve white people only. My group of friends would never get greeted by the conveyance front desk staff, but a white person coming in right behind us would be greeted instantly by multiple people. And David the evening manager needs a refresher in customer service. He was rude to my friends on several occasions. The breakfast area staff were all wonder and extremely pleasant. They were the highlight of staying at this hotel. The facilities were clean. There was no robe and no slippers which is uncommon for a 5 star hotel.

1.5

Nov 2023

5.0

Nov 2023

Awesomeness! Heaven in real life!

5.0

Nov 2023

Awesomeness! Heaven in real life!

5.0

Oct 2023

Hospitality was amazing

5.0

Oct 2023

Hospitality was amazing

1.0

May 2023

We experienced Power Outages, which we weren't told about. There were moments of complete darkness. If communicated, we would've been more understanding. The room was close to the generator which caused lots of noise all through the night. Service to address issues from front desk unresponsive until further followups. Definitely a Major let down.

1.0

May 2023

2.5

Apr 2023

It was an excellent stay and the whole staff was amazing. On a scale of 1 to 10, I give them an 11.

2.5

Apr 2023

It was an excellent stay and the whole staff was amazing. On a scale of 1 to 10, I give them an 11.

FAQs

How much does this hotel cost compared to others in Cape Town?

The average price for a rental in Cape Town is $84 per night. This rental is $128 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Cape Town Marriott Hotel Crystal Towers. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Cape Town Marriott Hotel Crystal Towers. Enjoy the water!

Is Cape Town Marriott Hotel Crystal Towers pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Cape Town Marriott Hotel Crystal Towers?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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Garden · Pool · Kitchen or Kitchenette

Soak up the beauty of Cape Town in our Farm Stay, Zevenwacht Cottages. With a range of amenities such as Dishwasher, Fireplace and Internet / Wifi, you'll feel right at home.

$$$$

Cape Town Marriott Hotel Crystal Towers

Hotel in Cape Town

Reasons to book

About this hotel

Amenities

Map of Cape Town

Nearby attractions

Available Rooms

Room, 1 King Bed

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 2 Twin Beds

Basic Room, 1 King Bed

Cape Town Marriott Hotel Crystal Towers

Hotel in Cape Town

Reasons to book

About this hotel

Amenities

Map of Cape Town

Nearby attractions

Available Rooms

Room, 1 King Bed

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 2 Twin Beds

Basic Room, 1 King Bed

Reviews

FAQs

How much does this hotel cost compared to others in Cape Town?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Cape Town Marriott Hotel Crystal Towers pet friendly?

What amenities are available at Cape Town Marriott Hotel Crystal Towers?

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