Sterling Lake Palace Alleppey
Hotel in Alappuzha
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Luxury hotel with a full-service spa and free valet parking
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Sterling Lake Palace Alleppey offers 58 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Egyptian cotton sheets. Guests can make use of the in-room refrigerators and coffee/tea makers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Sterling Lake Palace Alleppey offers 58 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Egyptian cotton sheets. Guests can make use of the in-room refrigerators and coffee/tea makers.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and fans. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Map of Alappuzha
Available Rooms
Lake View Premier Room with Balcony
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Lake View Suite with Balcony
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Water Front Heritage Cottage with Balcony
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
10.0 / 10.0
Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views
4.0 / 10.0
The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this.
We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad.
8.0 / 10.0
Good stay with lots of activities to indulge the guests and make their stay more comfortable
8.0 / 10.0
Good stay with lots of activities to indulge the guests and make their stay more comfortable
5.0 / 10.0
Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
5.0 / 10.0
Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
10.0 / 10.0
Love the property and overall experience!!
10.0 / 10.0
Love the property and overall experience!!
10.0 / 10.0
Great scenic locstion
10.0 / 10.0
Great scenic locstion
4.0 / 10.0
This is a 5 star property only due to location.
The service was very poor and disappointing.
1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times.
2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then.
3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally.
4. In the room service, we got the wrong drinks 3 times.
5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff.
6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them.
7. The wifi signal was very poor and we were dependent on mobile data throughout our stay.
Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it.
COMPLETE MONEY WASTAGE.
4.0 / 10.0
This is a 5 star property only due to location.
The service was very poor and disappointing.
1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times.
2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then.
3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally.
4. In the room service, we got the wrong drinks 3 times.
5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff.
6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them.
7. The wifi signal was very poor and we were dependent on mobile data throughout our stay.
Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it.
COMPLETE MONEY WASTAGE.
8.0 / 10.0
Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
8.0 / 10.0
Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
1.0 / 10.0
Damp rooms, broken air conditioner, mediocre buffet breakfast.
We thought of leaving after being shown to our room but decided against it because this was our last stop.
Only good thing to say was the complimentary boat ride and the service.
Was told that all other rooms were booked by a travel group.
The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
1.0 / 10.0
Damp rooms, broken air conditioner, mediocre buffet breakfast.
We thought of leaving after being shown to our room but decided against it because this was our last stop.
Only good thing to say was the complimentary boat ride and the service.
Was told that all other rooms were booked by a travel group.
The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
10.0 / 10.0
It is the best family resort that I have stayed in Kerala
10.0 / 10.0
It is the best family resort that I have stayed in Kerala
10.0 / 10.0
Awesome location
10.0 / 10.0
Awesome location
8.0 / 10.0
Beautiful setting and well maintained grounds.
Service was slow.
8.0 / 10.0
Beautiful setting and well maintained grounds.
Service was slow.
4.0 / 10.0
Facilities a bit run down. Ground floor rooms smell of damp. Confusion over boat trip. Nice location.
6.0 / 10.0
I really liked the location but other important things like staff courtesy, response to inquiries, room cleanliness and sharing information regarding sight seeing seemed to be absent. There was mosquito infestation as soon as it got dark so this was a hinderance if people needed to go outside their rooms in the evening.
4.0 / 10.0
A luxury Backwater resort with lots of activities.
4.0 / 10.0
A luxury Backwater resort with lots of activities.
4.0 / 10.0
A great experience overall: comfortable and peaceful. The gardens are amazing and well maintained. There is a complimentary 1-hour boat ride at 5pm and a Keralan dance performance in the evening. The food is delicious. The staff are very attentive.
For a 5-star hotel there are some serious shortcomings though: pigeons soiled continually our balcony and no one ever cleaned it; most of the gym equipment is outworn and dysfunctional; towels could have been cleaner.
4.0 / 10.0
A great experience overall: comfortable and peaceful. The gardens are amazing and well maintained. There is a complimentary 1-hour boat ride at 5pm and a Keralan dance performance in the evening. The food is delicious. The staff are very attentive.
For a 5-star hotel there are some serious shortcomings though: pigeons soiled continually our balcony and no one ever cleaned it; most of the gym equipment is outworn and dysfunctional; towels could have been cleaner.
5.0 / 10.0
Amazing place to stay.
5.0 / 10.0
Amazing place to stay.
5.0 / 10.0
Courteous, friendly and helpful staff. Thoroughly enjoyed our stay.
5.0 / 10.0
Courteous, friendly and helpful staff. Thoroughly enjoyed our stay.
FAQs
How much does this hotel cost compared to others in Alappuzha?
The average price for a rental in Alappuzha is $53 per night. This rental is $89 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sterling Lake Palace Alleppey. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sterling Lake Palace Alleppey. Enjoy the water!
Is Sterling Lake Palace Alleppey pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sterling Lake Palace Alleppey?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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