DoubleTree by Hilton London Kingston Upon Thames
Hotel in Kingston upon Thames
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more
About this hotel
Eco-certified Kingston Upon Thames hotel in Canbury with a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, self parking, and concierge services.
Housekeeping is available on request.
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions come with cable channels.
Recreational amenities at the hotel include a 24-hour fitness center.
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, self parking, and concierge services.
Housekeeping is available on request.
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions come with cable channels.
Bathrooms include bathtubs or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Map of Kingston upon Thames
Available Rooms
Room, 1 King Bed
Beds not specified • 258 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Twin Room (Guest)
Beds not specified • 258 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, 1 King Bed
Beds not specified • 258 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Twin Room
Beds not specified • 258 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, Corner
Beds not specified • 291 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Amazing stay with friendly and helpful staffs. Rooms are clean and fantastic location. Definitely will have another stay in the future.
5.0 / 10.0
Amazing stay with friendly and helpful staffs. Rooms are clean and fantastic location. Definitely will have another stay in the future.
10.0 / 10.0
Weeks prior to our arrival, we wrote in asking for an early check-in because we had to change for an event immediately after arriving. However, upon arrival after a long flight we were told that the room was not available. We were previously told that this may be a possibility and accepted the situation. We were instead, told to use the bathroom in the lobby to change in and we proceeded to do so. Five minutes later, hubby checked in with another staff to inquire if room was truly not available and was told that it indeed WAS available!
Appears that staff members are undergoing training and unsure of where to find details. Apart from that, stay was pleasant.
10.0 / 10.0
A lovely property to stay at! Great services all around, nice rooms, and very comfortable. We did a lot of walking while here, and always felt safe. We would highly recommend this hotel.
10.0 / 10.0
It was close to where I was working and the staff was great.
8.0 / 10.0
I like all of the above. For my trip I like to be close to shops and transportation. Breakfast buffet is delicious.
Tea and coffee in the room.
8.0 / 10.0
I like all of the above. For my trip I like to be close to shops and transportation. Breakfast buffet is delicious.
Tea and coffee in the room.
6.0 / 10.0
The place is good! I was disappointed that there’s no water provided upon check in or any other day!
The only hotel i have stayed in without water bottles. I ask the receptionist if I can get bottle water and they told me that only members are able to get water bottle!
I paid same amount of money why shouldn’t I get water! They should treat everyone the same member or no member! It’s water I wasn’t asking a discount or something!
Will I stay here again?
No I don’t think so! It’s actually put me off ever staying in Hilton property!
6.0 / 10.0
The place is good! I was disappointed that there’s no water provided upon check in or any other day!
The only hotel i have stayed in without water bottles. I ask the receptionist if I can get bottle water and they told me that only members are able to get water bottle!
I paid same amount of money why shouldn’t I get water! They should treat everyone the same member or no member! It’s water I wasn’t asking a discount or something!
Will I stay here again?
No I don’t think so! It’s actually put me off ever staying in Hilton property!
10.0 / 10.0
everything is good and comfortable except for the lift, which could not be operated by the room key card. Instead, the hotel staff needs to use their card to operate one of the lifts.
10.0 / 10.0
everything is good and comfortable except for the lift, which could not be operated by the room key card. Instead, the hotel staff needs to use their card to operate one of the lifts.
8.0 / 10.0
Great location
8.0 / 10.0
Great location
6.0 / 10.0
No fridge in room.
Had to wait for member of staff to unlock balcony door which I've never experienced before when I've had a balcony room at other hotels.
Went to the bar for a beer before heading out for the evening, 2 members of staff behind the bar, both ignored me until they'd finished talking to off duty staff, when I did get served the beer did not taste right at all, left the beer, didn't bother with the bar after that.
6.0 / 10.0
No fridge in room.
Had to wait for member of staff to unlock balcony door which I've never experienced before when I've had a balcony room at other hotels.
Went to the bar for a beer before heading out for the evening, 2 members of staff behind the bar, both ignored me until they'd finished talking to off duty staff, when I did get served the beer did not taste right at all, left the beer, didn't bother with the bar after that.
5.0 / 10.0
It was very clean and precise. All the staff were very friendly.
5.0 / 10.0
It was very clean and precise. All the staff were very friendly.
10.0 / 10.0
Good location for visiting or working in Kingston Upon Themes.
10.0 / 10.0
Good location for visiting or working in Kingston Upon Themes.
5.0 / 10.0
Amazing stay. Hotel is perfect. Excellently cleaned, great breakfast, rooms are great size and very modern. Location is great and staff are very friendly and helpful. This is our 2nd stay and we will return.
5.0 / 10.0
Amazing stay. Hotel is perfect. Excellently cleaned, great breakfast, rooms are great size and very modern. Location is great and staff are very friendly and helpful. This is our 2nd stay and we will return.
10.0 / 10.0
Nice and clean.
10.0 / 10.0
Nice and clean.
10.0 / 10.0
everything is excellent as usual
10.0 / 10.0
everything is excellent as usual
6.0 / 10.0
Great location close to the center of Kingston upon Thames, plenty of good bars, restaurants and shopping. Easy access to central London via train
Breakfast is good and will set you up for the day.
What needs to improve, very simply the staffing, we had a noise issue at 1am in the morning and the night team after a while moved us to a new room albeit smaller than our original room. We were told the manager would be advised and that he would reach out to us personally, it never happened
The restaurant staff were invisible and slow to serve on the one occasion we decided to eat at the hotel, the food was average at best and the cost of our fish and chips dinner was crazy expensive!
On reflection, they say staff are a reflection of leadership, and given our experience with the poor level of customer care from the hotel manager we shouldn’t be surprised by our experience
Won’t be rushing back in a hurry, better value to be had elsewhere
6.0 / 10.0
Great location close to the center of Kingston upon Thames, plenty of good bars, restaurants and shopping. Easy access to central London via train
Breakfast is good and will set you up for the day.
What needs to improve, very simply the staffing, we had a noise issue at 1am in the morning and the night team after a while moved us to a new room albeit smaller than our original room. We were told the manager would be advised and that he would reach out to us personally, it never happened
The restaurant staff were invisible and slow to serve on the one occasion we decided to eat at the hotel, the food was average at best and the cost of our fish and chips dinner was crazy expensive!
On reflection, they say staff are a reflection of leadership, and given our experience with the poor level of customer care from the hotel manager we shouldn’t be surprised by our experience
Won’t be rushing back in a hurry, better value to be had elsewhere
8.0 / 10.0
Nice clean room
8.0 / 10.0
Nice clean room
5.0 / 10.0
Very friendly staff and excellent service! Location is very convenient.
5.0 / 10.0
Very friendly staff and excellent service! Location is very convenient.
5.0 / 10.0
We were very impressed by the restaurant staff and those at breakfast. Also the housekeeping staff were very efficient and friendly.
We were not impressed with the choice available for evening meal and would not go back for an evening meal again.
5.0 / 10.0
We were very impressed by the restaurant staff and those at breakfast. Also the housekeeping staff were very efficient and friendly.
We were not impressed with the choice available for evening meal and would not go back for an evening meal again.
4.0 / 10.0
Room was not cleaned. Had to request clean towels from reception.
Toilet flush overflowed and water went over legs and landed on the floor.
4.0 / 10.0
Room was not cleaned. Had to request clean towels from reception.
Toilet flush overflowed and water went over legs and landed on the floor.
2.0 / 10.0
Room not serviced when I returned after a 17 hours day at work
2.0 / 10.0
Room not serviced when I returned after a 17 hours day at work
3.0 / 10.0
Water, housekeeping and new towels - on demand only. Not what it used to be and not what one should expect from a 4 star hotel.
3.0 / 10.0
Water, housekeeping and new towels - on demand only. Not what it used to be and not what one should expect from a 4 star hotel.
5.0 / 10.0
Great hotel
FAQs
How much does this hotel cost compared to others in Kingston upon Thames?
The average price for a rental in Kingston upon Thames is $147 per night. This rental is $17 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton London Kingston Upon Thames. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton London Kingston Upon Thames pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton London Kingston Upon Thames?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and balcony or patio.
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