Pier House Accommodation
Apartment hotel in Funchal
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsInternet / Wifi, TV and more
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About this apartment hotel
Aparthotel in Funchal, steps from Se Cathedral
This smoke-free aparthotel features free WiFi in public areas.
Each apartment features free WiFi, a flat-screen TV, and a hair dryer. Weekly housekeeping is available.
Pier House Accommodation offers 5 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.
This smoke-free aparthotel features free WiFi in public areas.
Each apartment features free WiFi, a flat-screen TV, and a hair dryer. Weekly housekeeping is available.
Pier House Accommodation offers 5 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided weekly.
Amenities
Internet / Wifi
TV
Map of Funchal
Available Rooms
Comfort Studio
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Comfort Double Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Comfort Studio Suite
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
Clean rooms, comfortable bed, convenient location within Funchal. But the positives are lost on the poor customer service and complete lack of sleep.
I could not sleep at all for four nights. The hotel is directly above a bar/night club that played pounding music until 4am one night, 2am other nights, including Sunday and Monday nights. It was impossible to sleep. The bedroom vibrated from the music bass. The hotel does not own the club so they have no control, but it’s the same building and can be heard and felt clearly. You will not sleep if you stay here.
Poor customer service. To begin, the booking confirmation stated there was no front desk and to contact the property to make check-in arrangements. I tried to contact multiple times, they did not reply to messages. I eventually managed to get a response on the phone on the day of our arrival when the only instructions given were “call us when you arrive at the property”.
When we arrived that evening, the person who answered the phone was unhappy and rude, telling us that he had needed to leave the supermarket to check us in – not at all welcoming to hotel guests.
There was a huge deposit to pay each to "protect the hotel against damage". This was far too excessive, particularly as we had already paid for our stay in advance.
After we left, one of the deposits had a deduction with no explanation. The hotel claim this is due to exchange rate, yet the other was refunded in full so it cannot be.
0.5 / 5.0
Clean rooms, comfortable bed, convenient location within Funchal. But the positives are lost on the poor customer service and complete lack of sleep.
I could not sleep at all for four nights. The hotel is directly above a bar/night club that played pounding music until 4am one night, 2am other nights, including Sunday and Monday nights. It was impossible to sleep. The bedroom vibrated from the music bass. The hotel does not own the club so they have no control, but it’s the same building and can be heard and felt clearly. You will not sleep if you stay here.
Poor customer service. To begin, the booking confirmation stated there was no front desk and to contact the property to make check-in arrangements. I tried to contact multiple times, they did not reply to messages. I eventually managed to get a response on the phone on the day of our arrival when the only instructions given were “call us when you arrive at the property”.
When we arrived that evening, the person who answered the phone was unhappy and rude, telling us that he had needed to leave the supermarket to check us in – not at all welcoming to hotel guests.
There was a huge deposit to pay each to "protect the hotel against damage". This was far too excessive, particularly as we had already paid for our stay in advance.
After we left, one of the deposits had a deduction with no explanation. The hotel claim this is due to exchange rate, yet the other was refunded in full so it cannot be.
5.0 / 5.0
I want to thank Teresa and Andre for providing such wonderful service. There are no words to express my gratitude for their help outside of their working hours. My flight to Madeira was extremely delayed, and I arrived on the island at 4 a.m. Teresa stayed in touch with me and ensured Andre was ready to pick me up whenever I needed. Andre picked me up at the airport, safely delivered me to the hotel, checked me in, and helped me find my room.
Additionally, my return flight was canceled, and I called Teresa at midnight, hoping to find an available room, and she answered! This was especially surprising, considering her working day ends at 6 p.m.! She picked up the phone, arranged for an apartment, and asked Andre to pick me up. The airport was packed with people who couldn’t find available rooms, and there were no taxis. Yet, I received luxury service by calling the right person in the middle of the night.
They picked me up from the airport, settled me into the apartment, and didn’t take any money upfront! They simply said, “You can send a wire later.” I had a 35-hour flight delay. I was so exhausted and upset, and those two people were a blessing amidst all that disaster.
Thank you so, so much again!
5.0 / 5.0
I want to thank Teresa and Andre for providing such wonderful service. There are no words to express my gratitude for their help outside of their working hours. My flight to Madeira was extremely delayed, and I arrived on the island at 4 a.m. Teresa stayed in touch with me and ensured Andre was ready to pick me up whenever I needed. Andre picked me up at the airport, safely delivered me to the hotel, checked me in, and helped me find my room.
Additionally, my return flight was canceled, and I called Teresa at midnight, hoping to find an available room, and she answered! This was especially surprising, considering her working day ends at 6 p.m.! She picked up the phone, arranged for an apartment, and asked Andre to pick me up. The airport was packed with people who couldn’t find available rooms, and there were no taxis. Yet, I received luxury service by calling the right person in the middle of the night.
They picked me up from the airport, settled me into the apartment, and didn’t take any money upfront! They simply said, “You can send a wire later.” I had a 35-hour flight delay. I was so exhausted and upset, and those two people were a blessing amidst all that disaster.
Thank you so, so much again!
5.0 / 5.0
Great place to stay in the middle of town, very clean and nice rooms with little touches like welcome chocolates. Next to amazing restaurants and cafes. Loved our stay overall, and would stay again, but be aware it’s above a nightclub that goes til past 4am on weekend. Bring ear plugs. Also, don’t expect host to reply to or remember messages via Expedia chat - get their number (different than the one posted) and call them directly to confirm things like parking and arrival time.
5.0 / 5.0
Great place to stay in the middle of town, very clean and nice rooms with little touches like welcome chocolates. Next to amazing restaurants and cafes. Loved our stay overall, and would stay again, but be aware it’s above a nightclub that goes til past 4am on weekend. Bring ear plugs. Also, don’t expect host to reply to or remember messages via Expedia chat - get their number (different than the one posted) and call them directly to confirm things like parking and arrival time.
5.0 / 5.0
Good location, good rooms and service!
5.0 / 5.0
Good location, good rooms and service!
1.5 / 5.0
Great location in town waking distance to restaurants and right down town. Easy walk to the water and marina.
We were there for Carnival and it was a perfect location. If you are looking for a quiet location- there might be a better option.
It was perfect for what we were looking for.
1.5 / 5.0
Great location in town waking distance to restaurants and right down town. Easy walk to the water and marina.
We were there for Carnival and it was a perfect location. If you are looking for a quiet location- there might be a better option.
It was perfect for what we were looking for.
5.0 / 5.0
I recently stayed three nights at Pier House, and loved it. The location was excellent, just a block from the center and the waterfront. The room was pleasant and spacious. The concierge, Andre, could not have been more friendly or helpful in providing airport transfer, car rental, and advice. He helped me squeeze the most out of my too-short time in Madeira. Thank you Andre!
5.0 / 5.0
I recently stayed three nights at Pier House, and loved it. The location was excellent, just a block from the center and the waterfront. The room was pleasant and spacious. The concierge, Andre, could not have been more friendly or helpful in providing airport transfer, car rental, and advice. He helped me squeeze the most out of my too-short time in Madeira. Thank you Andre!
2.5 / 5.0
People were very nice. Place was clean. Can hear outside noise but that’s everywhere in Madeira
2.5 / 5.0
People were very nice. Place was clean. Can hear outside noise but that’s everywhere in Madeira
4.0 / 5.0
This is a lovely central Funchal location close to everything.
It is perfect for exploring the main town and port area.
4.0 / 5.0
This is a lovely central Funchal location close to everything.
It is perfect for exploring the main town and port area.
2.5 / 5.0
Pier House far exceeded our expectations. We spent 3 nights here because the hotel we wanted were fully booked.
Pier House proved to be an excellent alternative- comfortable, clean and welcoming.
We received a very warm and helpful welcome- staff did everything they possibly they could - including giving us a lift to collect our luggage from nearby hotel.
The room was immaculate, modern with all the comforts of a modern hotel. We even had a scrumptious breakfast hamper delivered to our room each day.
I feared the room might be a little noisy with it being a city centre, and I mean centre location, but it was actually ok. Yes there was a little street noise, but nothing significant. (I live in the middle of nowhere, with no noise and our stop was over New Year and there were still party goers returning at 9am) We slept fine. Would I return- yes, absolutely.
If you are looking for reasonably priced accommodation in the very centre- best location for getting out and about during the day and night, then you really can’t go wrong here. Oh, and we had a lovely view too.
2.5 / 5.0
Pier House far exceeded our expectations. We spent 3 nights here because the hotel we wanted were fully booked.
Pier House proved to be an excellent alternative- comfortable, clean and welcoming.
We received a very warm and helpful welcome- staff did everything they possibly they could - including giving us a lift to collect our luggage from nearby hotel.
The room was immaculate, modern with all the comforts of a modern hotel. We even had a scrumptious breakfast hamper delivered to our room each day.
I feared the room might be a little noisy with it being a city centre, and I mean centre location, but it was actually ok. Yes there was a little street noise, but nothing significant. (I live in the middle of nowhere, with no noise and our stop was over New Year and there were still party goers returning at 9am) We slept fine. Would I return- yes, absolutely.
If you are looking for reasonably priced accommodation in the very centre- best location for getting out and about during the day and night, then you really can’t go wrong here. Oh, and we had a lovely view too.
5.0 / 5.0
In the center of Funchal. Make sure to let them know your arrival time so they can be there to coordinate checkin. Amazing value right in the heart of the city. Would recommend to anyone visiting
5.0 / 5.0
In the center of Funchal. Make sure to let them know your arrival time so they can be there to coordinate checkin. Amazing value right in the heart of the city. Would recommend to anyone visiting
FAQs
How much does this apartment hotel cost compared to others in Funchal?
The average price for a rental in Funchal is $95 per night. This rental is $55 above the average.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Pier House Accommodation. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Pier House Accommodation pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pier House Accommodation?
We found 2 amenities for this rental. This includes internet / wifi, and tv.
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