Caistor Hall
Hotel in Broadland District
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Norwich with 2 restaurants and free breakfast
This smoke-free hotel features 2 restaurants, a bar/lounge, and coffee/tea in a common area. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a garden, and a banquet hall.
Caistor Hall offers 19 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.
This smoke-free hotel features 2 restaurants, a bar/lounge, and coffee/tea in a common area. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a garden, and a banquet hall.
Caistor Hall offers 19 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Amenities
Internet / Wifi
Parking
Balcony or Patio
TV
Garden
Map of Broadland District
Available Rooms
Standard Double Room, 1 Double or 2 Twin Beds
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Double Room, 1 Double Bed, Garden View
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Double Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.0
Beautiful hotel and grounds, and great clean bedroom with en-suite. Staff we met at reception and at breakfast were amazing. The breakfast itself was superb too.
Bed, though, could have been more comfortable and TV better placed.
Overall though a really great place to stay and highly recommended.
2.5
Beautiful hotel; great food; nice bar; perfect
2.5
Beautiful hotel; great food; nice bar; perfect
2.5
A really enjoyable stay
2.5
A really enjoyable stay
3.0
I really wish we were told beforehand that there was a Wedding on the night of our stay.
Although it did not disturb us too much, it would have been nice to have been forewarned, to give us the choice of staying or not.
Otherwise was lovely apart from the waiting staff forgetting my brown toast at Breakfast
0.5
I recently stayed at Caistor Hall Hotel, and unfortunately, it was an incredibly disappointing experience from start to finish.
First, the so-called “deluxe” room we were assigned was anything but deluxe. The room was dusty, fixtures were falling off the walls, and the bed creaked loudly with even the slightest movement. The walls were marked, giving the entire space a feeling of neglect. After raising these concerns with the staff, we were offered an upgrade to their “best” room, the Dashwood Suite. While this room was in better condition, it still failed to meet the standard one would expect, particularly given the price and expectations associated with staying at this hotel.
On top of the room issues, the service was just as poor. When we requested assistance with booking a taxi, we were told to handle it ourselves because the staff were “too busy.” Later, it was explained to us that this is a policy, but it was never communicated to us during our stay, adding to the frustration.
Although some of the staff tried to address our concerns, the management’s attitude was dismissive and unprofessional. When I followed up via email, I was met with a defensive response that ignored many of the core issues, including the substandard room conditions and lack of communication.
All in all, I would not recommend staying at Caistor Hall Hotel. The poor quality of both the facilities and the service, coupled with a lack of accountability from management, left us with a very negative
0.5
I recently stayed at Caistor Hall Hotel, and unfortunately, it was an incredibly disappointing experience from start to finish.
First, the so-called “deluxe” room we were assigned was anything but deluxe. The room was dusty, fixtures were falling off the walls, and the bed creaked loudly with even the slightest movement. The walls were marked, giving the entire space a feeling of neglect. After raising these concerns with the staff, we were offered an upgrade to their “best” room, the Dashwood Suite. While this room was in better condition, it still failed to meet the standard one would expect, particularly given the price and expectations associated with staying at this hotel.
On top of the room issues, the service was just as poor. When we requested assistance with booking a taxi, we were told to handle it ourselves because the staff were “too busy.” Later, it was explained to us that this is a policy, but it was never communicated to us during our stay, adding to the frustration.
Although some of the staff tried to address our concerns, the management’s attitude was dismissive and unprofessional. When I followed up via email, I was met with a defensive response that ignored many of the core issues, including the substandard room conditions and lack of communication.
All in all, I would not recommend staying at Caistor Hall Hotel. The poor quality of both the facilities and the service, coupled with a lack of accountability from management, left us with a very negative
2.5
First impressions of this beautiful Georgian manor house were absolutely stunning. The exterior and extended grounds however have obviously been somewhat neglected over the last couple of years..but, oh my, on entering this grand place the interior, cleanliness and welcome made up for it! Opulent furnishings, luxurious decor and an incredibly calm ambience emulated throughout the building. The sweeping staircase took us to our room (which although looked out onto the roof of the bar) where we felt incredibly pampered. Little touches like the bottle of bath milk and top quality toiletries were fabulous. All communal areas were beyond beautiful, especially the incredibly relaxing 'Whisky Lounge'. Breakfast was absolutely amazing with both self service and waiter service. Everything was cooked to perfection. Staff were so very lovely and nothing too much trouble. We stayed for 2 nights and were greeted with a fresh bed and complete change of all towels after the first night! Lots to see and do in area around and only 2 miles from Norwich city centre. Beautiful place to stay, thoroughly recommend.
2.5
First impressions of this beautiful Georgian manor house were absolutely stunning. The exterior and extended grounds however have obviously been somewhat neglected over the last couple of years..but, oh my, on entering this grand place the interior, cleanliness and welcome made up for it! Opulent furnishings, luxurious decor and an incredibly calm ambience emulated throughout the building. The sweeping staircase took us to our room (which although looked out onto the roof of the bar) where we felt incredibly pampered. Little touches like the bottle of bath milk and top quality toiletries were fabulous. All communal areas were beyond beautiful, especially the incredibly relaxing 'Whisky Lounge'. Breakfast was absolutely amazing with both self service and waiter service. Everything was cooked to perfection. Staff were so very lovely and nothing too much trouble. We stayed for 2 nights and were greeted with a fresh bed and complete change of all towels after the first night! Lots to see and do in area around and only 2 miles from Norwich city centre. Beautiful place to stay, thoroughly recommend.
1.5
Lovely location, property and grounds. Room was nice although bathroom small. Stayed in room 5. Reception were very friendly and welcoming, same with breakfast staff.
However, woken up at 6.30am by the laundry truck unloading through the main entrance right under my window. Not a great start to my day. Option to use another staff/service door would be better.
Also hotel is run with a skeleton staff, horrendously short staffed at breakfast - one staff member working as host, waitress and cook. A second member of staff would help provide much better service. Heard my eggs benedict coming out of the microwave which isn't great. Safe to say the egg yolk was rock solid! Juice all from concentrate, granola was soft and overall selection poor. Pastries taken to table rather than being help yourself, resulted in lots of food waste on other tables. Much better breakfast at chain hotels which I usually prefer to avoid.
Final point is my shower flooded almost instantly, and hadn't drained away by the time I came back from breakfast. Informed breakfast staff upon checkout (as she was also wearing the receptionist hat too!)
So much potential to be a great property but being let down by poor management.
1.5
Lovely location, property and grounds. Room was nice although bathroom small. Stayed in room 5. Reception were very friendly and welcoming, same with breakfast staff.
However, woken up at 6.30am by the laundry truck unloading through the main entrance right under my window. Not a great start to my day. Option to use another staff/service door would be better.
Also hotel is run with a skeleton staff, horrendously short staffed at breakfast - one staff member working as host, waitress and cook. A second member of staff would help provide much better service. Heard my eggs benedict coming out of the microwave which isn't great. Safe to say the egg yolk was rock solid! Juice all from concentrate, granola was soft and overall selection poor. Pastries taken to table rather than being help yourself, resulted in lots of food waste on other tables. Much better breakfast at chain hotels which I usually prefer to avoid.
Final point is my shower flooded almost instantly, and hadn't drained away by the time I came back from breakfast. Informed breakfast staff upon checkout (as she was also wearing the receptionist hat too!)
So much potential to be a great property but being let down by poor management.
2.5
This is a fabulous dog-friendly hotel. We stayed 2 nights and met friends for a meal in the restaurant on one. The food in the restaurant was superb!
Our room was beautiful and spacious. The staff were lovely and the grounds great for walking and relaxing.
We also had the best hotel ironing board ever! It actually warranted its own picture! Who needs a full blown ironing board in a hotel? Now I want one of these at home!
2.5
This is a fabulous dog-friendly hotel. We stayed 2 nights and met friends for a meal in the restaurant on one. The food in the restaurant was superb!
Our room was beautiful and spacious. The staff were lovely and the grounds great for walking and relaxing.
We also had the best hotel ironing board ever! It actually warranted its own picture! Who needs a full blown ironing board in a hotel? Now I want one of these at home!
2.5
A great little stay for a few nights as a mini get away.
Staff where lovely, polite and helpful.
Room was very clean and made up every day.
Just a lovely quiet place to stay with nice gardens and not far from the city center.
2.5
A great little stay for a few nights as a mini get away.
Staff where lovely, polite and helpful.
Room was very clean and made up every day.
Just a lovely quiet place to stay with nice gardens and not far from the city center.
2.5
Lovely old house. Amazingly friendly staff who did anything to help. Room 1 was clean and comfortable with views across the grounds.
2.5
Lovely old house. Amazingly friendly staff who did anything to help. Room 1 was clean and comfortable with views across the grounds.
1.5
I know that this hotel historical but was not looking it’s best as there were missing rain gutters and rotting frames to windows and doors which was shame but my room was a good standard albeit with a few resident spiders and webs!
Breakfast cooked with local produce and presented well.
1.5
I know that this hotel historical but was not looking it’s best as there were missing rain gutters and rotting frames to windows and doors which was shame but my room was a good standard albeit with a few resident spiders and webs!
Breakfast cooked with local produce and presented well.
2.5
Lovely property full of character. But service is what really makes it. And food. Food was exquisite and very friendly and attentive service.
2.5
Lovely property full of character. But service is what really makes it. And food. Food was exquisite and very friendly and attentive service.
2.5
We had 4 nights at the hotel. It was very quiet due to an event the hotel was doing off site. Michelle met us and checked us in and then waited on us like royalty. She was amazing and couldn’t do enough for us. The grounds and public rooms are lovely and bedroom was large and comfortable.
2.5
We had 4 nights at the hotel. It was very quiet due to an event the hotel was doing off site. Michelle met us and checked us in and then waited on us like royalty. She was amazing and couldn’t do enough for us. The grounds and public rooms are lovely and bedroom was large and comfortable.
5.0
Excellent location, great food, friendly staff
5.0
Excellent location, great food, friendly staff
5.0
Staff were extremely friendly and helpful throughout our stay. Lovely location. Great cooking.
5.0
Staff were extremely friendly and helpful throughout our stay. Lovely location. Great cooking.
2.5
The staff were very friendly especially Danielle and Michelle. If it wasn’t for Danielle’s phone as the WiFi was not working I think Danielle deserves a bonus for a great effort
2.5
The staff were very friendly especially Danielle and Michelle. If it wasn’t for Danielle’s phone as the WiFi was not working I think Danielle deserves a bonus for a great effort
5.0
Nice room & location
5.0
Nice room & location
2.0
Lovely hotel on fabulous grounds,
Rooms are well furnished and breakfast was delicious.
2.0
Lovely hotel on fabulous grounds,
Rooms are well furnished and breakfast was delicious.
2.5
Everything was perfect. I’ve stayed in lots of places across the area but this is by far the best. Everything from the initial greeting at reception, through to the scrumptious breakfast the following morning. I couldn’t recommend this place enough.
2.5
Everything was perfect. I’ve stayed in lots of places across the area but this is by far the best. Everything from the initial greeting at reception, through to the scrumptious breakfast the following morning. I couldn’t recommend this place enough.
2.5
Fantastic hotel, staff and food were excellent.
2.5
Fantastic hotel, staff and food were excellent.
4.0
Great hotel. Runs with a relatively small staff, so they are not always readily available. The staff are very friendly and helpful in general and provide good service.
4.0
Great hotel. Runs with a relatively small staff, so they are not always readily available. The staff are very friendly and helpful in general and provide good service.
FAQs
How much does this hotel cost compared to others in Broadland District?
The average price for a rental in Broadland District is $124 per night. This rental is $32 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Caistor Hall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Caistor Hall pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Caistor Hall?
We found 5 amenities for this rental. This includes internet / wifi, parking, balcony or patio, tv, and garden.
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