THE FACE Style
Hotel in Kuala Lumpur City
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free parking, near Petronas Twin Towers
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Additionally, valet parking, a children's pool, and concierge services are onsite.
Change of towels is available on request.
THE FACE Style offers 385 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Additionally, valet parking, a children's pool, and concierge services are onsite.
Change of towels is available on request.
THE FACE Style offers 385 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.
This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Kuala Lumpur City
Available Rooms
Superior King
Beds not specified • 455 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Twin
Beds not specified • 560 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Premier King
Beds not specified • 650 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premier King
Beds not specified • 650 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe King
Beds not specified • 550 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Great decor and excellent restaurant
5.0 / 10.0
Great decor and excellent restaurant
1.0 / 10.0
I do not know what the allure is of this hotel. Yes they have an infinity pool on the rooftop but it's overrun and crowded with too many people. Most staff are pleasant but the concierge service.... DON'T EVEN BOTHER. I ordered a Hiace to take my team to a celebratory dinner. The concierge called to confirm the vehicle and price. I come downstairs ready to go and there's nothing reserved.... imagine the horror. This hotel is rather quirky...Definitely not worth the hype and no need to stay here ever again. Breakfast is lackluster but.....the cheesecake at dinner was delicious and my team did enjoy some of their dinner options.
1.0 / 10.0
I do not know what the allure is of this hotel. Yes they have an infinity pool on the rooftop but it's overrun and crowded with too many people. Most staff are pleasant but the concierge service.... DON'T EVEN BOTHER. I ordered a Hiace to take my team to a celebratory dinner. The concierge called to confirm the vehicle and price. I come downstairs ready to go and there's nothing reserved.... imagine the horror. This hotel is rather quirky...Definitely not worth the hype and no need to stay here ever again. Breakfast is lackluster but.....the cheesecake at dinner was delicious and my team did enjoy some of their dinner options.
10.0 / 10.0
Staff is nice and helpful
Swimming pool is gorgeous
10.0 / 10.0
Staff is nice and helpful
Swimming pool is gorgeous
5.0 / 10.0
We stayed at the face july 2024.
The appartment was very good and clean. Beds were made every day. Location is very convenient for main atrractions in KL. Always a taxi just outside the hotel.
THE POOL - is superb. Really infinity with the most insane view. Really dont think you get it better KL.
In daytime not too many people, in the evening quite crowded for phototaking. But its understandable cause its so beautifull.
Breakfast good. Station where they make eggs the way you want.
All in all - very recommendable especially for location and an insane beautifull rooftop pool.
5.0 / 10.0
We stayed at the face july 2024.
The appartment was very good and clean. Beds were made every day. Location is very convenient for main atrractions in KL. Always a taxi just outside the hotel.
THE POOL - is superb. Really infinity with the most insane view. Really dont think you get it better KL.
In daytime not too many people, in the evening quite crowded for phototaking. But its understandable cause its so beautifull.
Breakfast good. Station where they make eggs the way you want.
All in all - very recommendable especially for location and an insane beautifull rooftop pool.
5.0 / 10.0
The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
5.0 / 10.0
The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
4.0 / 10.0
Our stay was good with stunning view of KLCC and other buidings especially at night with the lighting. However the staff mainly illa, front desk staff and Rusli, F&B Manager were rude.
Ilia was dismissive and unhelpful. Despite my efforts to remain polite, her condescending tone and lack of assistance made me feel unwelcome. This kind of interaction is not what I expected from a hotel of your caliber. She was charging for bringing in my 6 year old child to breakfast. She was telling me that the hotel considers that my 6 year old child is an adult. What am I supposed to do? Leave her in the room alone. She was very disrespectful.
I also had an encounter with Mr. Rusli, the Food & Beverage Manager. When I asked him a simple question about the chargers of the hotel, he was incapable of answering it to me. His dismissive attitude made me feel uncomfortable and undervalued as a guest. Calling me “Oi come here”. He treated me as if I was his dog. How was he promoted to a manager without any basic character.
did not meet my expectations of respectful and courteous service. As a result, my overall experience at the hotel was negatively affected, and I am hesitant to stay at Face Style Kuala Lumpur again in the future.
Pls try to enhance training for all staff members on customer service and respectful communication.
4.0 / 10.0
Our stay was good with stunning view of KLCC and other buidings especially at night with the lighting. However the staff mainly illa, front desk staff and Rusli, F&B Manager were rude.
Ilia was dismissive and unhelpful. Despite my efforts to remain polite, her condescending tone and lack of assistance made me feel unwelcome. This kind of interaction is not what I expected from a hotel of your caliber. She was charging for bringing in my 6 year old child to breakfast. She was telling me that the hotel considers that my 6 year old child is an adult. What am I supposed to do? Leave her in the room alone. She was very disrespectful.
I also had an encounter with Mr. Rusli, the Food & Beverage Manager. When I asked him a simple question about the chargers of the hotel, he was incapable of answering it to me. His dismissive attitude made me feel uncomfortable and undervalued as a guest. Calling me “Oi come here”. He treated me as if I was his dog. How was he promoted to a manager without any basic character.
did not meet my expectations of respectful and courteous service. As a result, my overall experience at the hotel was negatively affected, and I am hesitant to stay at Face Style Kuala Lumpur again in the future.
Pls try to enhance training for all staff members on customer service and respectful communication.
8.0 / 10.0
Enjoyed the spacious room and roof top pool accommodations. The room did have a few items missing upon inspection. There was a tea kettle for use but no tea cups or mugs. There were large bath towels in the bathroom but no face or hand towels for use. Overall, the staff was friendly during check in but we did notice a reluctance to provide information regarding food options as the restaurants on site did not open until 6PM at the earliest.
8.0 / 10.0
Enjoyed the spacious room and roof top pool accommodations. The room did have a few items missing upon inspection. There was a tea kettle for use but no tea cups or mugs. There were large bath towels in the bathroom but no face or hand towels for use. Overall, the staff was friendly during check in but we did notice a reluctance to provide information regarding food options as the restaurants on site did not open until 6PM at the earliest.
10.0 / 10.0
Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite.
Wayfinding from carpark can be improved.
10.0 / 10.0
Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite.
Wayfinding from carpark can be improved.
10.0 / 10.0
Excellent
10.0 / 10.0
Excellent
10.0 / 10.0
Good
10.0 / 10.0
Good
10.0 / 10.0
Very comfortable, extraordinary view, fantastic swimming pool.
10.0 / 10.0
Very comfortable, extraordinary view, fantastic swimming pool.
6.0 / 10.0
Perhaps need another year to properly functioning the setting... management matter
1.0 / 10.0
The website's information did not have real pictures, and upon checking in, there was a significant discrepancy. The place was unclean, and there were not enough amenities provided. Despite booking a three-bedroom room, only one air conditioning remote control was provided, along with a limited supply of tissue paper. I had requested a crib multiple times through Hotel.com, but upon arrival, the staff nonchalantly mentioned that they would arrange it.
They also promised to prepare birthday decorations, but there was no follow-through, and everything seemed disorganized.
The usage of the elevator was also chaotic, making it difficult to move smoothly. Overall, it was the worst experience I have had in terms of accommodation.
6.0 / 10.0
Perhaps need another year to properly functioning the setting... management matter
1.0 / 10.0
The website's information did not have real pictures, and upon checking in, there was a significant discrepancy. The place was unclean, and there were not enough amenities provided. Despite booking a three-bedroom room, only one air conditioning remote control was provided, along with a limited supply of tissue paper. I had requested a crib multiple times through Hotel.com, but upon arrival, the staff nonchalantly mentioned that they would arrange it.
They also promised to prepare birthday decorations, but there was no follow-through, and everything seemed disorganized.
The usage of the elevator was also chaotic, making it difficult to move smoothly. Overall, it was the worst experience I have had in terms of accommodation.
10.0 / 10.0
Gorgeous lobby and comfy room.
10.0 / 10.0
Gorgeous lobby and comfy room.
10.0 / 10.0
good !!
10.0 / 10.0
good !!
4.0 / 10.0
This hotel is clean and comfort, but the problem is no convenient store around, and no nearby food
4.0 / 10.0
This hotel is clean and comfort, but the problem is no convenient store around, and no nearby food
5.0 / 10.0
am pleasantly surprise on the size of the room and how everything is thoughtfully place for the occupier. very convenient location to every where
5.0 / 10.0
am pleasantly surprise on the size of the room and how everything is thoughtfully place for the occupier. very convenient location to every where
10.0 / 10.0
Great value for money, spacious and clean, the staff are all very nice and nothing is too much trouble. Would highly recommend staying here than a normal hotel In KL
10.0 / 10.0
Great value for money, spacious and clean, the staff are all very nice and nothing is too much trouble. Would highly recommend staying here than a normal hotel In KL
5.0 / 10.0
Enjoyed our 9 nights stay.
5.0 / 10.0
Enjoyed our 9 nights stay.
5.0 / 10.0
A bit hard to find food on foot nearby but its an overall good hotel to stay. Clean
5.0 / 10.0
A bit hard to find food on foot nearby but its an overall good hotel to stay. Clean
FAQs
How much does this hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is $39 per night. This rental is $96 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at THE FACE Style. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at THE FACE Style. Enjoy the water!
Is THE FACE Style pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at THE FACE Style?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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