Holiday Inn Hotel and Suites Richmond West End, an IHG Hotel
Hotel in Tuckahoe
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Suburban Richmond hotel in Laurel with free parking
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
Holiday Inn Hotel and Suites Richmond West End, an IHG Hotel offers 190 accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
Holiday Inn Hotel and Suites Richmond West End, an IHG Hotel offers 190 accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Map of Tuckahoe
Available Rooms
Standard Room, 1 King Bed, Accessible (Communications)
1 King • 288 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Accessible (Communications)
2 Queen
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Accessible (Communications)
2 Queen • 288 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Mobility Accessible (Communications)
1 King • 288 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Accessible Bathtub (Communications)
2 Queen
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.0
We called ahead to notify our late arrival; were told not to worry; then we surrounding of hotel was pilled with old mattress but then we were given a room missing mattress and under renovations, not to mention the smell; we refused it, and then we were told there were no other rooms. nothing they could do for us at 4am and nowhere to go after a 9h drive.
1.0
I was told at check in they were renovating, but they just need to start over. It was very dark and dingy. There were no towels in the bathroom and no phone yo call down to the front desk. I had to use my cell to call to ask for towels. It took 35-40mins to get towels because they were in the dryer. The toilet was broken wouldn’t flush. I had yo lift the lid off and put my hand in the back of the toilet to get it to flush and then had no towel to dry my hands after I washed them.
1.0
I was very surprised by the condition of the hotel that it's even open.
2.0
Property need to be remodel Should be cheaper
1.0
The building was under construction and just wasn't very tidy or clean. The lighting throughout was dark and made the place feel even grungier. The room was decent enough but we were left with no washcloths and only a couple of towels. There was also no TV remote.
Saturday we returned to our room pretty late to find the smoke detector was beeping and needed a new battery. That's when we discovered the room phone didn't even have a cord to connect to the wall. I went to the desk and explained about the detector and the phone. The guy working overnight had no idea where the batteries were, there was no manager on call, and no rooms to move us to. Sunday unfortunately we left early in the morning and I didn't have time to talk to the front desk again. I hoped that overnight had passed it along. When we returned that evening still no battery replacement.
1.0
Who is no towels and soap and place it was filthy diary
0.5
It was the worse experience ever… Room was dirty, no towels in room.. Sink and bathroom was dirty with a dirty towel hanging on the door… Garbage can was full and refrigerator was tilted forward so it wouldn’t leak water… Called down and asked for towels and told me to come down and get some cause they didn’t have time to bring me any to my room… No breakfast, no pool, no gym cause it was under construction and I had called 2 days before to make sure room was good to go and no one said the hotel was understand construction and that their was nothing basically open in the hotel… Horrible service and the 5th floor smelled so bad…
2.0
It was ok under. Construction rooms were old
1.0
It was clean, all things considered. However, the water never got hot in the shower, and the toilet continually got clogged and wouldn’t flush.
0.5
This property is closing in May 2022. Undergoing much much needed renovation then will reopen as a Holiday Inn Express. Truth be told it should be leveled. A terrible property in most every regard.
1.0
I personally did not make the trip due to an injury but my husband and son went. They went to a show in Richmond first then to the hotel so it was late. They found a dirty wash cloth and a cigarette but in the bathroom, tub look so bad they didn't even dream of getting into shower to bathe. Whole room reeked of cigarettes and appeared it had not been updated for 10 years. Ugly and old. Rather that staying the night to attend race on Sunday, they drove home to Norfolk and went drove back to race on Sunday. Far from any Quality.
0.5
Upon checking in we were assigned a single bed, when we made reservations for 2 beds. The hotel is run down. Housekeeping never came to clean, change towels or wipe down. The manager was friendly though. Hopefully the remodel is done quickly.
1.0
I got a room that had nasty Sheets on them no remote is in the room and the bathroom tub looks nasty as hell
4.0
Everything was okay.
0.5
This hotel was disgusting. My daughter and I stayed there not knowing it is a refuge for drug addicts. We did not feel safe at all. The hallway smelled like cigarettes, our room had a burnt food odor, and there were stains on the carpet and chairs.
0.5
They should not be open for business!!! They are under construction but the rooms available are horrible. 1 dirty towel in the room. Sink wouldn’t drain. No light bulbs in lamps. Tv had lines in picture. No breakfast.
2.5
I work for a mover outside the state and my crew spent the night there. At previous hotels I have had an issue with the guys checking in without the person who booked the stay not being with them and it has always been a hassle at check in. This hotel made every thin easy. Thats for the help and great service!
1.0
Was given a room with people in it. FD was upset and did not know where I could go. When I got to a room the main light did not work. The bathtub had paint in it and was coming up with the shower and took awhile for hot water. The turn handle was broken along with the tub drain cap. On the walls looked like had mold mildew on some of the corners. Several cracks in walls and ceilings. Was told they have a hot breakfast but none at all
2.0
i in front desk is very rude and it's put us on the room that you're in the room was not clean had to change the roll and it seemed like she didn't like that
1.0
The hotel seems to be in a safe area. However, the room is dirty, nasty, and looks like a pay by the hour hotel for prostitution. Dirty, discolored sheets, dirty carpets, the door looks like it has been kicked in or forced open with a crowbar and not repaired at all. Do not recommend at all!!!!
4.0
Convenientness
quite making sleep good
Convenientness to center of city and to suburbs
4.0
I like the cleaniness and appearance of room. I did not like that the lamp in the room had a shortage and the another lamp would not come on
5.0
It was great, nice place to stay. They do provide breakfast
4.0
Service, area around, rooms everything very comfortable
2.0
We had to move to three different rooms because either the door wouldn’t unlock, or there was a moldy smell and moisture in another. It was very disappointing because we could never get settled in and comfortable until our trip was pretty much over. Other than changing rooms 3 times, everything else was ok. The staff was pleasant. Breakfast was good!
2.0
A lot of the cleaning was half done. In my room in particular, the headboards had spray marks from cleaner being applied and not wiped. One of the elevators was out of service and the working elevator did not feel safe at all. The overall atmosphere did not feel inherently safe as the evening I checked in there were a lot of people in and out of the lobby from the parking lot and I was awoken by a fight in the parking lot at night. The alarm clock in my room went off at 3:50 a.m.
3.0
Our first room had a bad odor to it but they did switch is to a different room.
3.0
Lift was very smelly and room was very suffocating.
4.0
Overall an older property but a good place to stay. The area felt safe and the rooms were overall clean. The beds were super comfortable and the AC worked well. The bathroom is kind of small and the bathtub had seen better days. It’s a good hotel for the price range though!
1.0
The room smelled like mold, i saw a cockroach in the room and elevator smelled like someone was smoking pot in it. Definitely won't stay there again!
2.0
We arrived late night 3:00am the Front desk was very nice gave us a late check out at 2:00pm that was amazing!!!!
The housekeeper doesn't speak any English was hard to communicate, beside that everything was very good!
2.0
it was great
1.0
It was sufficient for having a place to sleep, but the bed unfortunately was seriously lacking in comfort.
2.5
me and my spouse stayed a night and the front in person was very helpful and friendly. would come back
1.5
Room was clean and a nice size could use some renovating but a decent place to stay for a weekend
1.5
The room was not ready for the 3:00 p.m. check-in. More like 3:45 p.m. Also I still do not have my receipt from hotels. com as the check-out clerk said I would get.
3.0
Buffet breakfast was nice. Pool seemed closed for good. Heavy smoke smell throughout. Ok stay though
2.5
Hotel was nice lady at front desk wasnt polite or fruendly at all. Tub was dirty.
1.5
Service was okay from staff but the room was not that great. Beds were uncomfortable, there was a blood stain on one of the sheets, bathtub did not drain while showering, and there was a cigarette burn in the comforter.. we had a non smoking room.
1.0
The check in person was not friendly at all. no thank you, no info given regarding breakfast. I asked if pool was open and go a "nope". Asked for extra towels and was told the maids were doing floor now. Ask maid for 2 extra towels and she said they had no more. Vacuuming floor at 7pm. Just not a nice friendly hotel.
FAQs
How much does this hotel cost compared to others in Tuckahoe?
The average price for a rental in Tuckahoe is $180 per night. This rental is $30 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Hotel and Suites Richmond West End, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Hotel and Suites Richmond West End, an IHG Hotel. Enjoy the water!
Is Holiday Inn Hotel and Suites Richmond West End, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Hotel and Suites Richmond West End, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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