Hotel Big Sur
Hotel in Puerto Natales
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsInternet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Natales with free breakfast and a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and a free manager's reception are also provided.
Hotel Big Sur offers 30 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include showers. Housekeeping is provided daily.
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and a free manager's reception are also provided.
Hotel Big Sur offers 30 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include showers. Housekeeping is provided daily.
Amenities
Internet / Wifi
Map of Puerto Natales
Available Rooms
Standard Twin Room
Beds not specified • 183 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Double Room
Beds not specified • 183 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
The hotel was clean, comfortable and had everything we needed for two nights. The reception staff were really helpful with booking us a tour and taxi to the airport. You can hear some noise in the corridor but it wasn’t as bad as the other reviews suggest and we slept through. Breakfast was also great.
5.0 / 10.0
The hotel was clean, comfortable and had everything we needed for two nights. The reception staff were really helpful with booking us a tour and taxi to the airport. You can hear some noise in the corridor but it wasn’t as bad as the other reviews suggest and we slept through. Breakfast was also great.
10.0 / 10.0
Amazing and simple. The staff was great and breakfast and good. Would definitely return.
10.0 / 10.0
Amazing and simple. The staff was great and breakfast and good. Would definitely return.
10.0 / 10.0
Great people and cozy rooms.
10.0 / 10.0
Great people and cozy rooms.
2.0 / 10.0
This place is SO loud. The hallways are terrible. If you are exhausted after trekking, or wanting a relaxing retreat, this isn’t a place for you. If you are wanting a place to literally rest your head and nothing else, first up and last home, you’ll be fine. Otherwise you’ll be awoken. Many bugs and no air con too. Also no tv
2.0 / 10.0
This place is SO loud. The hallways are terrible. If you are exhausted after trekking, or wanting a relaxing retreat, this isn’t a place for you. If you are wanting a place to literally rest your head and nothing else, first up and last home, you’ll be fine. Otherwise you’ll be awoken. Many bugs and no air con too. Also no tv
8.0 / 10.0
As others have mentioned, the walls are quite thin so you can easily hear through them. Thankfully when I was there all of the guests were very respectful and quiet so it wasn’t that big of an issue. The staff were great, very friendly and helpful
8.0 / 10.0
As others have mentioned, the walls are quite thin so you can easily hear through them. Thankfully when I was there all of the guests were very respectful and quiet so it wasn’t that big of an issue. The staff were great, very friendly and helpful
5.0 / 10.0
Nice, clean, simple spot. good breakfast. I lost my phone and the staff were extremely helpful, letting me use their computer etc.
5.0 / 10.0
Nice, clean, simple spot. good breakfast. I lost my phone and the staff were extremely helpful, letting me use their computer etc.
10.0 / 10.0
Clean and new.
10.0 / 10.0
Clean and new.
8.0 / 10.0
Stay was overall good. There were friendly staff. But I was told by Expedia to re-submit my review. Some
Of the staff needs culture/ race sensitivity training. It’s noisy, you can hear people’s conversations along the hallway and the other rooms. Not much privacy.
8.0 / 10.0
Stay was overall good. There were friendly staff. But I was told by Expedia to re-submit my review. Some
Of the staff needs culture/ race sensitivity training. It’s noisy, you can hear people’s conversations along the hallway and the other rooms. Not much privacy.
6.0 / 10.0
As others have mentioned, this is a good stay the day before and after trekking in Torres del Paine. It has the essentials after doing the W or O circuit: bed and bathroom.
The room is a tight comfortable for 2. Hope you are very comfortable if sharing as the bathroom door is farm door and it’s very tight.
The walls are paper thin, so noise from every direction including the outside street.
They store luggage if you’re doing the Torres del Pain trek for multiple days. Overall, the bed is comfortable and bathroom is clean. Like most, highly recommend for the price to use this hotel as a rest before and after the trek.
6.0 / 10.0
As others have mentioned, this is a good stay the day before and after trekking in Torres del Paine. It has the essentials after doing the W or O circuit: bed and bathroom.
The room is a tight comfortable for 2. Hope you are very comfortable if sharing as the bathroom door is farm door and it’s very tight.
The walls are paper thin, so noise from every direction including the outside street.
They store luggage if you’re doing the Torres del Pain trek for multiple days. Overall, the bed is comfortable and bathroom is clean. Like most, highly recommend for the price to use this hotel as a rest before and after the trek.
10.0 / 10.0
Would give 6 stars if that was an option. Wonderful location, fantastic and helpful staff, updated accommodations.
10.0 / 10.0
Would give 6 stars if that was an option. Wonderful location, fantastic and helpful staff, updated accommodations.
10.0 / 10.0
Very clean, comfortable, walkable, and close to the water.
10.0 / 10.0
Very clean, comfortable, walkable, and close to the water.
8.0 / 10.0
The hotel is good for a 1 night stay pre or post a multi day trek. I stayed pre and post and they kept my luggage.
Pros— great area, lovely staff, decent breakfast, very clean
Cons — paper thin walls, the first floor rooms feel like they are in a basement, should designate in the name no view, because i maybe would have paid slight more to see something other than a tiny window near the ceiling looking at the the wall next door two feet away.
8.0 / 10.0
The hotel is good for a 1 night stay pre or post a multi day trek. I stayed pre and post and they kept my luggage.
Pros— great area, lovely staff, decent breakfast, very clean
Cons — paper thin walls, the first floor rooms feel like they are in a basement, should designate in the name no view, because i maybe would have paid slight more to see something other than a tiny window near the ceiling looking at the the wall next door two feet away.
3.0 / 10.0
The hotel is very basic! Rooms are small with no furniture to put your stuff and luggages. Also noisy! Otherwise, clean and nice sraff. Well located!
3.0 / 10.0
The hotel is very basic! Rooms are small with no furniture to put your stuff and luggages. Also noisy! Otherwise, clean and nice sraff. Well located!
8.0 / 10.0
What a lovely surprise when you check in to the hotel and find your room in a modern architect design eco friendly building. Don’t judge what you see from the street!! Rooms were fabulous and we loved that we could watch Netflix as I was very ill at this point. Breakfast was sparse but adequate. Access to tea and coffee was very poor. The staff were great. I would recommend this place as it is also very convenient to everything.
8.0 / 10.0
What a lovely surprise when you check in to the hotel and find your room in a modern architect design eco friendly building. Don’t judge what you see from the street!! Rooms were fabulous and we loved that we could watch Netflix as I was very ill at this point. Breakfast was sparse but adequate. Access to tea and coffee was very poor. The staff were great. I would recommend this place as it is also very convenient to everything.
5.0 / 10.0
Right now it is an amazing place to stay and great value. I don't know if the build quality is good enough though.
Coffee machine was broken, which is unacceptable to me. Also the room is small, so probably not the best if you want to stay for a week.
Still, the best hotel i've had in chile.
5.0 / 10.0
Right now it is an amazing place to stay and great value. I don't know if the build quality is good enough though.
Coffee machine was broken, which is unacceptable to me. Also the room is small, so probably not the best if you want to stay for a week.
Still, the best hotel i've had in chile.
10.0 / 10.0
Great place to stay. Brand new, very clean, modern farmhouse style. Only downside was the internet and the walls are paper thin. You could hear everything in the adjacent room. Aside from that I would recommend. Rosiel at the front desk is the best
10.0 / 10.0
Great place to stay. Brand new, very clean, modern farmhouse style. Only downside was the internet and the walls are paper thin. You could hear everything in the adjacent room. Aside from that I would recommend. Rosiel at the front desk is the best
5.0 / 10.0
Very helpful and friendly staff
5.0 / 10.0
Very helpful and friendly staff
10.0 / 10.0
Needs upgrades like TV and noises can be heard
10.0 / 10.0
Needs upgrades like TV and noises can be heard
10.0 / 10.0
Absolutely loved!
10.0 / 10.0
Absolutely loved!
10.0 / 10.0
Staff was very helpful and friendly. Was convenient to many dining places and sightseeing places in the city.
10.0 / 10.0
Staff was very helpful and friendly. Was convenient to many dining places and sightseeing places in the city.
FAQs
How much does this hotel cost compared to others in Puerto Natales?
The average price for a rental in Puerto Natales is $64 per night. This rental is $108 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Big Sur. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Big Sur pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Big Sur?
We found 1 amenities for this rental. This includes , and internet / wifi.
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