Adler ClubResidence
Hotel in Moena
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Adler ClubResidence offers ultra-modern wellness facilities including an indoor pool and a sauna. It is located near Moena centre, 3 km from the ski lifts.
Amenities
Pool
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Moena
Available Rooms
1 Queen • 1 Sofa • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Sofa • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Sofa • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 2 Single • 1 Sofa • 1 Sofa • 699 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
1 Sofa • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
9.0
Room was spacious. Spa area was great and relaxing after day of skiing.
9.0
Excellent hotel and value per money. The rooms are clean and nice , location is fantastic and the pool is great
The Wi-Fi was weak and erratic, need to fix this urgently
10.0
Location, friendly staff, facilities
10.0
everything was ok
4.0
The central location in Moena, the feeling of staying in a mountain cabin with nice views of the mountain, the option for a gym and internal pool
We had visited Adler in Moena before and we chose to come back but this was a dreadful experience.
For a family room booked for 6 days, we never got any cleaning services (so we had to live with the same towels, dirty bathroom, floors etc.)
The reception informed us that there was a warning about this during reservation, however, we double checked our reservation terms and there was no mention of lack of cleaning services.
Plus we found similar complaints from previous visitors here in booking.com.
Other negative points are paid parking, lack of lobby/public sitting area in the property, crowded pool, but the lack of cleaning services (or request to pay extra!) in a 4* property is really the worst and most outrageous part.
UPDATE: After posting my comment, I also read the response of the venue, which in our opinion makes things worse.
First, the response includes capital letters, which, in the Internet etiquette is equivalent to shouting. This is insulting for us.
Second, the venue claims that since cleaning was not mentioned in the venue features, we should have assumed that it is only provided at extra cost. In our opinion, following more than 400 international travels, in a 4* resort with a room price of ~300 euros, unless it is explicitly written that cleaning is not provided, the customer can assume that cleaning is a service included in the price. Our accommodation was not a bed and breakfast or an AirBnB.
We believe that it is a venue's responsibility to make it clear at the reservation stage that cleaning services are not provided. If the venue fails to do so and the customer has a negative experience, it would be a very good practice and courtesy to a returning customer to offer one complimentary cleaning.
9.0
The hotel is located near to the road that goes to Passo San Pellegrino, that can be reached in 15 minutes. There is a spacious underground garage connected to the ski room. Ski rental and school are just a few meters away. There is a wellness area and a swimming pool. The rooms are spacious and good for a family.
Nothing
10.0
great location, swimming pool with perfect water temperature for kids, quiet rooms, clean and very kind staff
storage space in the rooms could be improved
6.0
Very good location and a beautiful village.
Only ~150 km drive from Venice airport by car.
Ski tracks are only 10 min to drive or u can use ski bus near the hotel.
Very close ski rental office (just across the street), easy to book online before coming.
Hotel has a pool and a sauna (regular sauna and Turkish one), but it was usually overcrowded.
Parking is paid (5 €/day outside and 10 €/day underground).
Hotel doesn't have insurance, so if everything will happen you will have to cover all expenses.
Our experience: the dishes were placed by the chimney of the cooker hood, above the stove. Taking the cutting board, it slipped out of the hands and shattered the top glass of the stove. The hotel kept the deposit and invoiced us to cover damages otherwise they would call a police.
8.0
We liked that wellness was really good - maybe great, parking for fee but given to the fact that this hotel was in middle of city center, then I guess OK. Moena is lovely city, we love it. This time we tried different accommodation then usual, and I think that we will not come back only for a reason that we could not bring our dog. Otherwise we would try to get into this hotel again.
No pets allowed, that is down turn for our family, even our room was in ground floor, with little backyard and dog could go there also no carpet in the room so easy to clean... still no dogs allowed. So next time we shall try different place only for this reason.
9.2
Great place for winter family holiday
FAQs
How much does this hotel cost compared to others in Moena?
The average price for a rental in Moena is $138 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Adler ClubResidence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Adler ClubResidence. Enjoy the water!
Is Adler ClubResidence pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Adler ClubResidence?
We found 14 amenities for this rental. This includes pool, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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