Matum Hotel & Casino

Matum Hotel & Casino Hotel in Santiago de los Caballeros

3.4 / 5.0

Average(458 Ratings)

Hotel in Santiago de los Caballeros

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

This hotel is located near the city centre of Santiago and features free Wi-Fi and an on-site casino. Matum Hotel & Casino offers dry cleaning services and free parking.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Santiago de los Caballeros

Nearby attractions

Centro Cultural Eduardo León Jimenes

Casa Museo Hermanas Mirabal

21.7 mi

Available Rooms

2 Double • 64 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Queen • 32 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 204 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 204 ft²

Sleeps 8

You'll be directed to Booking.com for availability & pricing

$$$$

Matum Hotel & Casino

$$$$

3.4 / 5.0

Average(458 Ratings)

Hotel in Santiago de los Caballeros

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

This hotel is located near the city centre of Santiago and features free Wi-Fi and an on-site casino. Matum Hotel & Casino offers dry cleaning services and free parking.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Santiago de los Caballeros

Nearby attractions

Centro Cultural Eduardo León Jimenes

Casa Museo Hermanas Mirabal

21.7 mi

Available Rooms

2 Double • 64 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Queen • 32 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 204 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 204 ft²

Sleeps 8

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.4 / 5.0

Average(458 Ratings)

100% verified reviews

2.5 / 5.0

Oct 2023

Buena

Higiene de la habitación. Trato de los empleados. Ubicación.

Toallas muy pequeñas. El hotel está en remodelación y no se comunico al momento de la reserva. Al menos el agua de tomar debería estar incluida.

5.0 / 5.0

Aug 2023

great....

Been coming to the Matum for years. The next breakfast section is beautiful. Staff is always professional and good. Please see Mr. Francisco he will take care of you!!!!

N/A

2.5 / 5.0

Jul 2023

Need more improvement.

The staff was very friendly.

The AC wasn't working properly. The breakfast area didn't have enough food. The bathroom wasn't clean.

5.0 / 5.0

Jul 2023

Exceptional

Good service

Everything

2.5 / 5.0

Jul 2023

If you are there to experience the night life, this hotel is in the ideal location.

The staff were very helpful.

It was very noisy from 12am -4am. The ceiling in the room started to leak in several spots including over the bed.

0.5 / 5.0

Jul 2023

Bad

The recepcionist was not polite and not respecting the waiting line. So he was a mess. In addition, the hotel was accepting reservations without having rooms available!!!! So they had people waiting and waisting their time.

5.0 / 5.0

May 2023

Exceptional

Food

Nothing

3.5 / 5.0

Apr 2023

Nice vintage hotel close to everything

Breakfast was excellent

The only reason I won’t stay again is because the morning cleaning staff is too loud and too much noise since early bird

2.5 / 5.0

Dec 2022

It’s was ok

It was great and the staff was amazing as well

The room was too noisy the shower was too small

5.0 / 5.0

Dec 2022

excellent

excellent service and close to the monument

4.0 / 5.0

Nov 2022

liked it, would come back and recommend it.

location and staff are excellent. Lots of history.

——

3.5 / 5.0

Sep 2022

Good

Front desk and cleanijg staff - excellent.

TV screens extremely too small. Lighting on room not adequate for reading, computer use or other work.

1.5 / 5.0

Aug 2022

For the price, it's not worth staying there

Very nice and helpful staff.. The only thing working good in the room was the ac, and the bed was some what comfortable..

FYI, the casino is not even open.. One of the reasons I decided to stay there. My fault since I didn't call to verify but then again why would I have too. The bathroom was old and in bad shape and Door handle almost falling off. Mildew on the glass door. Door didn't close properly.. Very poor lighting in the room.

0.5 / 5.0

Aug 2022

Will not be returning!

The employees were ok and the size of the room was good.

Upon checkin the system had been down all day and they weren’t able to find my reservation. I had to wait almost an hour for a resolution to be found for them to end up making another one when the one I had was prepaid making me have issues later on. The first night I got there the was an immense amount of noise. There is a club right downstairs. I could hear everything as if it was right next door I couldn’t get any sleep neither my kids. People standing outside the hotel doors yelling and arguing from the club. There was no kind of variety in the food and the kind of food they did have tasted old as if it was days old instead of made fresh daily I got sick!!. The water barely got hot when going to shower and when it did it took forever to do so. There is no elevator making it very uncomfortable to carry all of your bags up 2 flights of stairs which is equal to 4 flights. Not worth the money your paying!

1.5 / 5.0

Aug 2022

This hotel needs improvement.

The location and the fact that it is a historical site.

The entire place needs some TLC. Some features in the bathroom were really old and didn't work properly. The worst part was the disco right next to the hotel. The music was blasting so loud that we couldn't sleep until 2:30am when the music stopped. It was so loaded that our room was shaking and the cars' alarm went off.

3.5 / 5.0

Aug 2022

Good

Room was good

4.0 / 5.0

Aug 2022

Historic hotel

Its a place with a lot of history

Casino have been closet for 3 years now.

5.0 / 5.0

Jul 2022

Exceptional

excellent service and the staff friendly

everything was good

2.0 / 5.0

Jul 2022

my stay was okay not great.

the breakfast

the fact that there is no microwave in the room.

0.5 / 5.0

Jul 2022

the worst experience please do not attend this hotel

i didn’t like anything this place looks like a haunted house no light no water no ac

everything

FAQs

How much does this hotel cost compared to others in Santiago de los Caballeros?

The average price for a rental in Santiago de los Caballeros is $69 per night. This rental is $3 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Matum Hotel & Casino. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Matum Hotel & Casino pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Matum Hotel & Casino?

We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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Matum Hotel & Casino

Hotel in Santiago de los Caballeros

Reasons to book

About this hotel

Amenities

Map of Santiago de los Caballeros

Nearby attractions

Available Rooms

Matum Hotel & Casino

Hotel in Santiago de los Caballeros

Reasons to book

About this hotel

Amenities

Map of Santiago de los Caballeros

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Santiago de los Caballeros?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Matum Hotel & Casino pet friendly?

What amenities are available at Matum Hotel & Casino?

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