Hotel Ste-Catherine
Hotel in Laval
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Montreal's famous Gay Village, this hotel offers tranquility and comfort just minutes from a variety of restaurants, bars, nightclubs and cafes.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Family friendly
Map of Laval
Available Rooms
Double Room
1 Double • 10 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room
1 Queen • 21 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds
2 Double • 32 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Room Selected at Check-In
1 Double or 2 Double • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
1.0 / 10.0
La ubicación
Estaba sucio, muy mal olor, suciedad en la cama y baño y demasiado ruido afuera de la habitación en pasillos toda la noche y en la mañana
3.0 / 10.0
Location
Outside noise
1.0 / 10.0
Na
I booked a room for three nights. Since our flight landed early, we notified the hotel. They told us we could leave our luggage at the reception and that our room might be ready sooner. We arrived at 9 am and waited… Turned out the room was not ready by the advertised check-in time.
At 1:15 pm, the owner finally told us to follow him to our room. We had difficulty getting there because two people strongly under the influence of hard drugs were blocking the pathway—one was lying on the floor, struggling to move.
When we finally reached our room, we saw the cleaner spraying the carpet without vacuuming it first. The owner told her, “You need to spray more; this room still smells.” The state of the bedsheet was appalling, and the cigarette smell was unbearable.
The room was tiny, not reflecting the dimensions listed on Booking.com. It was so cramped that we couldn’t even open our suitcases inside the room.
Given these issues, we decided to leave immediately. After speaking with the owner and returning the keys in person, he assured me that he would arrange a refund through Booking.com.
However, after two weeks of back-and-forth communication, the hotel owner refused to honor the refund. He lied about the circumstances of our departure, claiming we left without informing them.
In 5 years of using booking.com, I have never been to a place that made me feel so uncomfortable, with such unethical tenants. I wonder how this place is still able to operate.
Don’t make the same mistake as me, book somewhere else.
1.0 / 10.0
Je n'ai rien aimé car c'était sale et sentait mauvais.
Comme vous n'avez pas résolu malgré mes multiples appels, j'ai quitté cet hôtel sans y passer la nuit.
La saleté, la mauvaise odeur et le manque de courtoisie du personnel d'accueil.
Le manque de résolution du problème par booking.com
1.0 / 10.0
Rien ne correspondait au photo sur le site
L’état des chambre et l’état du matériel
Le prix du chambre qui est totalement inconcevable pour ce confort
10.0 / 10.0
Confort du lit, propreté de la chambre. L'hôtel est rustique, accessible par un dédale d'escaliers. Mais ces petits inconvénients ne sont rien face à la situation idéale de l'hôtel dans la ville de Montréal, sa proximité avec des commerces et des restaurants, et avec deux stations de métro.
7.0 / 10.0
This small hotel is good for a one night stay. Had a clean room with a private bathroom. The reception is open all night. Breakfast included muffins, toast and coffee.
It was a little noisy at night because the window in our room overlooked a bar on the street
7.0 / 10.0
Near to everything we wanted in the Village and quiet, pretty comfortable, courteous service, also coffee, croissants and other simlpe breakfast snacks included.
It was clean, but not spotless, and dated, but we got our money's worth. Recently new carpet runners in all the halls
7.0 / 10.0
good
Snow Parking
10.0 / 10.0
Great location, owner very helpful
1.0 / 10.0
Don’t go
Stay away
2.0 / 10.0
Friendly staff
As soon as you enter the front door, the smell of cigarette is so strong and reaches to our room. I wish I paid a bit more to stay somewhere else
5.0 / 10.0
It was kind of good for the money paid
The location is not good and the hotel and the furniture is very old
Breakfast is poor only butter, jam, toast and muffins.
3.0 / 10.0
It was close to the event that I attended
The strong tobacco smell in the room. We had to buy feebreeze and spray everywhere to get rid of the smell
8.0 / 10.0
cheap, let me keep my bike there, nice owner
AC a bit loud but wasn’t needed anyways, small
8.0 / 10.0
I liked the place. Very good location, close to the Metro and the bed is bigger than I thought. Very good value for money. I will stay here again.
I really can't complain about anything. Everything went well during my stay.
4.0 / 10.0
staff are good
the narrow stairs
2.0 / 10.0
Nothing
The hotel smelled of smoking, (supposedly smoke free..., due to allergies I could not stay...) the rooms were not so clean and just not what was reflected on the internet. But the issue was not not hotel...if you want a really affordable place to stay in Montreal and you don't mind the area and the goings on, its probably great. However, our issue was with Booking.com and the fact they did not give ANY credit when we wanted to cancel. We came to the property and my wife was appalled by the conditions and we asked for a cancelation or refund. The young fellow at the desk was more than accommodating, but then he said he could not do anything for us because we BOOKED through Booking.com. He said to contact them. We did try to contact them twice through our phones. Both times the call was disconnected through the other end - after at least 15 minutes on hold. No attempt from Booking.com was made to call back to my wife or me. I can not emphasize enough, the young fellow at the hotel was more than willing to refund us the stay for two nights...I only asked for the next night as it was was after 7 pm when we showed up. However, since we booked through Booking.com....there was nothing he could do and referred us to call Booking.com. Did not work out...very sad and the only good thing was that when we were left stranded , since we were dropped off at the hotel, we were able to get a ride to another place....different story....
MORAL of the story...beware of BOOKING.COM........For better service I will wholeheartedly recommend Expedia.ca.....they help you.......
FAQs
How much does this hotel cost compared to others in Laval?
The average price for a rental in Laval is $105 per night. This rental is $41 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Ste-Catherine. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Ste-Catherine pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Ste-Catherine?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, tv, and family friendly.
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