Heritage Inn Hotel & Convention Centre - Cranbrook
![Heritage Inn Hotel & Convention Centre - Cranbrook Hotel in Cranbrook](https://vr-thumbs.vacationrenter.com/480/booking/43558/7a9d43.jpg)
![Heritage Inn Hotel & Convention Centre - Cranbrook Hotel in Cranbrook](https://vr-thumbs.vacationrenter.com/480/booking/43558/56af0e.jpg)
![Heritage Inn Hotel & Convention Centre - Cranbrook Hotel in Cranbrook](https://vr-thumbs.vacationrenter.com/480/booking/43558/4ac4a7.jpg)
![Heritage Inn Hotel & Convention Centre - Cranbrook Hotel in Cranbrook](https://vr-thumbs.vacationrenter.com/480/booking/43558/0359ad.jpg)
![Heritage Inn Hotel & Convention Centre - Cranbrook Hotel in Cranbrook](https://vr-thumbs.vacationrenter.com/480/booking/43558/3f1be4.jpg)
About this hotel
Conveniently located on Highway 3/95 in the heart of the East Kootenays, this modern, full-service hotel offers a fitness room, complimentary WiFi access and meeting/wedding/convention facilities for up to 250 guests.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Map of Cranbrook
Hotel in Cranbrook
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
$$$$
Reviews
3.6/5.0
Good(469 Reviews)
5.0
Las camadas eran cómodas
Cuando elegí el hotel era porque incluía el desayuno! Pero al hacer check in me indicaron que no! Fue la razón por la cual elegí este hotel 😣
8.0
I love the location and the cleanliness is good too.
We didn’t get breakfast included with the room, and I was told I didn’t pick it when I booked? I have stayed here before and got free breakfast, and I booked the same way. If it’s free, it should be included with the room! Also the hot tub was down which was unfortunate. When it was back up and running it was no warmer than a bath 😔
6.0
Nice pool area. Bedding was updated but old towels and pool towels were tiny! Hardly wrapped around my 6yr old.
Went out the west side door on main floor at 10pm and sliced my finger bad on the door itself! Staff did not care. Make sure to watch your fingers if leaving the side doors when you have to twist the knob!!!
Also NO CONDITIONER!! Didn’t read the bottle and put hand lotion in my hair! Never been to a hotel that doesn’t supply conditioner with the shampoo!
9.0
Great
Nothing
8.0
I'm a returning guest here for many years. Love the location. Never had issues with parking. Rooms are clean and comfy. Inside pool with a hot-tub is a bonus. Included breakfast is always fresh and delicious.
7.0
The hotel is older but kept in nice condition. It's in a great location on the main street, walkable to several food choices, and a laundromat. Breakfast was a nice buffet with eggs, potatoes, bacon, and french toast (typical of most hotels these days), BUT, the coffee/juice was served to your table and the plates/cups/cutlery were restaurant quality (not paper) which was a nice surprise. Beds were super comfy!
The hotel sits pretty close to the train tracks, so if you have a room at the back of the building you will hear the train in the night. Our AC unit wasn't functioning 100%, it quit after only a couple of hours of running. We let the front desk know and they were more than happy to move us if it continued to be an issue. It quit again in the middle of the night, but powering it off/on reset it again. The hotel must use water-miser shower heads because the water flow is really weak. Lots coming out of the faucet, just not the shower head.
10.0
location, amenities. cost
n/a
5.0
Night staff was pleasant and helpful
We arrived very late and we're told we could have a late check out. Then the morning staff changed that. Didn't seem to try to accommodate.
Also lots of noise from the parking lot very early in the morning.
5.0
nice staff
I had ants in my room and didn’t find out until they were crawling all over me the next morning . I received another room but couldn’t get that off my mind. The hot tub was warm and not hot . The one ice machine only worked sometimes . The wifi didn’t work all weekend.
6.0
Hotel is getting run down. Bathrooms are old. Written note that bathroom steam can set off fire alarm. Beds were good. Staff were nice.
Bathroom
5.0
Good location and nice staff.
The photos online made the hotel look a lot nicer than it was in person. It seemed dishonest.
9.0
I expected to soak in the hot tub, but it wasn't hot it was Luke warm
5.0
location
advertised hot breakfast included and restaurant was closed so got a lame boxed breakfast. this was not the first this has happened.
2.0
ghetto property. time to be majorly renovated.
9.0
Location and the Legion on site
Restaurant hours
7.0
Good location, staff helpfull.
Breakfast was very disappointing. We got a box breakfast, muffin, orange juice, yogurt, apple. There apparently was a buffet at 10am but we were unable to get there at that time. Sunday, we were able to get to the buffet but it was not offered on Sunday. Disappointing.
9.0
Staff was wonderful
Pool was cold and coulda been a little cleaner but overall great
2.0
The staff was great
Needs a lot of renovation.
7.0
Good location, friendly staff.
A bit rundown, but generally clean and quiet.
5.0
Breakfast was good. Huge pancakes!
The decor was old and drab. The mattress was creeky and old.The pilows were thin and lumpy.
9.0
It was close to hospital, clean and comfy
4.0
Comfortable bed. Excellent Indian restaurant across road (Bay leaf).
Ground floor room suffered bad road noise. Breakfast was included but comprised a single choice from a limited menu. Poor service with two people not working efficiently with each other. Waffles were barely cooked when they eventually arrived (20 minutes from our arrival).
10.0
Everything
8.0
Comfortable beds
One sink in bathhroom would not drain so we didn;t use it. also was very hot in the room.
9.0
Friendly staff, clean, pool!
FAQs
How much does this hotel cost compared to others in Cranbrook?
The average price for a rental in Cranbrook is $78 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Heritage Inn Hotel & Convention Centre - Cranbrook. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Heritage Inn Hotel & Convention Centre - Cranbrook. Enjoy the water!
Is Heritage Inn Hotel & Convention Centre - Cranbrook pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Heritage Inn Hotel & Convention Centre - Cranbrook?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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