Colonial Resort-1000Islands
![Colonial Resort-1000Islands Hotel in Gananoque](https://vr-thumbs.vacationrenter.com/480/booking/274708/055c58.jpg)
![Colonial Resort-1000Islands Hotel in Gananoque](https://vr-thumbs.vacationrenter.com/480/booking/274708/4eee6c.jpg)
![Colonial Resort-1000Islands Hotel in Gananoque](https://vr-thumbs.vacationrenter.com/480/booking/274708/864eab.jpg)
![Colonial Resort-1000Islands Hotel in Gananoque](https://vr-thumbs.vacationrenter.com/480/booking/274708/a41bdf.jpg)
![Colonial Resort-1000Islands Hotel in Gananoque](https://vr-thumbs.vacationrenter.com/480/booking/274708/b7d8be.jpg)
About this hotel
Located in Gananoque, this resort features indoor and outdoor pools. Guest rooms include coffee facilities.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Parking
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Gananoque
Hotel in Gananoque
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsGarden, Pool, Pets allowed and more
$$$$
Reviews
3.1/5.0
Average(560 Reviews)
1.0
Don't go there, the place is absolutly filthy. The bathroom was disgusting, specially the shower handle bars who reeked and were orange. I tried to wash it off with a towel, it was outrageously disgusting, (see the photo) and that's only one of the 3 handle bars. I reported it to the reception, they told me nonchalantly to talk about it with booking.com. They did not take responsability or offer any kind of excuses. We had to shower with slides on and were afraid to touch anything. Also the AC unit was making an infernal noise. By far the worst experience I had in a hotel/motel.
5.0
The Resort was out of date and the amenities in our room were under par
Fridge didn't work, electrical plugs were in need of repair - unsafe
6.0
Clean and comfortable, fireplace was lovely. Grounds were well kept.
Hot water was only luke warm and the bathroom sink was blocked.
Unfortunately once we checked out, they charged us for taking towels, which we did not do. That was a big disappointment.
1.0
Very bad ventilation. I could not sleep at all . i want to leave this hotel as soon as possible and get refund for the rest stay.
8.0
The room was nice with a King Bed and Fireplace.
We could have used more glasses and the floor was not so clean.
Breakfast was ok. We prefer a hot breakfast.
3.0
I liked the grounds.
There was a hole under the old and damaged flooring in the middle of the room so I felt the need to wear shoes inside. Eew. The smell of disinfectant was horrible. But a bottle of extra strength Fabreeze and turning on heating and air con fan helped with that. Note: one lousy pillow person.
7.0
It was expensive for what you got but that I think has more to do with pandemic recovery and inflammation. It was an ok room pillows and bed where below standard room was dark, bathroom fundamental. Clean and a pretty location. Great for a no fuss place to stay
More pillows and towels and a softer bed
7.0
nice grounds
weird smell
7.0
WIFI was terrible. Could not connect after 5 pm. Front desk could not help.
6.0
Older property that could be updated not a “spa” but clean
4.0
location and the land scape
room is not clean. there was power outage, no option for the bugs.
8.0
Very friendly staff and free breakfast.
None
6.0
The location was great. The room was spacious. Close to the Gananogue City Cruise line. Nice walk to the lake. The water in the shower was great, once you manage to choose the right setting. The packed breakfast was actually very good, to our surprise.
WiFi barely worked. A lot of noise from the families around. Outdated rooms. The staff was not very nice. Overall, we expected something totally different, taking into account the price we've paid and the Booking reviews we've read in advance.
1.0
The service was ok.
Very unclean. Lots of hair everywhere and the bathtub wasn't cleaned. Breakfast was not included, which it was stated online that it was.
6.0
Pet friendly
No breakfast and pool has no towel
6.0
The rooms were clean enough. The location is good. I was glad to be able to find a room with three double beds so we could travel with our three children.
Very musty smelling. Beds weren't very comfortable; the bedding was very lightweight and cheap, along with the pillows (and a stingy one pillow per person). The beds weren't quite made when we arrived. The lamps are from 1967 and probably not up to code. It was very expensive compared to other places we have stayed which made all of this just that much more disappointing.
7.0
No microwave even i booked the premium room
The guy at the reception was so rude and was about to fight with me
2.0
The room was clean.
The bed was not comfortable l felt the springs on my back woke up with a bad back. I was happy that it was for one day only the reservation.
2.0
not as advertised.
Noisy place. you can hear people speaking throughout the walls, rattling windows, vibration throughout the floors.
3.0
Location..
Noisy old air conditioner and creeky floor
1.0
I was double-charged for the same reservation. One from Booking .com and one from Colonial Resort and Spa -which doesn't suppose to charge.
I called Booking.com and they told me that I shouldn't have a charge from the hotel.
I called Colonial Resort and Spa-customer service trying to fix this issue , they have been very rude and not interested to listen at all. Didn’t expect this type of bad services.
I am frustrated by dismissive, unfair, and otherwise unacceptable customer service
FAQs
How much does this hotel cost compared to others in Gananoque?
The average price for a rental in Gananoque is $79 per night. This rental is $2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Colonial Resort-1000Islands. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Colonial Resort-1000Islands. Enjoy the water!
Is Colonial Resort-1000Islands pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Colonial Resort-1000Islands?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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