I found a cockroach in our shower. The sheets on the fold out couch were dirty. Disgusting.

Cockroaches

Localização

Pagar o estacionamento

Clean

Staff was very rude and unprofessional

No good

Not clean and not comfortable

The breakfast was excellent. We enjoyed the pool when it was open.

The pool closed for the second half of our trip and never reopened. Could definitely stand to be renovated. Carpet was thread bare in spots, the shower had mildew and didn’t drain properly. Everything looked generally dingy in our room.

The property is stunning, I love the lobby and all of the plants. I didn’t get a chance to view the pool this time.

The air conditioning barely worked, my partner and I were sweating the entire night. The elevator smelled like a porta potty

Beautiful waterfall and the out door look inside nice rooms and comfortable

The room walls were so thin I hardly slept due to kids next door being loud plus the smell of burn popcorn came tru the door, paying for parking it’s a bit to much

I loved that it had a pool and excellent breakfast.

The rooms are very old and had to pre-clean prior to feeling comfortable enough to stay the night.

It was clean and quiet

They took out the hot tub

Beautiful and original decor. property well maintained and clean.

Breakfast was Meh. pastries undercooked and disappointed French Toast not on the menu.

C’est le petit déjeuner seulement

Le stationnement propreté personnel

Lovely inside decor of hotel itself

Noise level

The room was spacious and location was good

The cleaness was bad to the point that I spoke with a manager on site

The location and the general layout were excellent; the rooms were clean, and the cleaning staff were extremely helpful.

The front desk staffs missed the mark in making sure we were welcome... (need training)

Pool

Everything was ok

That it ended. Hands down one of the worst disappointments.

Place smells..nothing clean..and I mean absolutely NOTHING. Staff was rude..right from the get go when I accidentally put the wrong credit card in the slot. Nothing but attitude. Breakfast(if you would call it that)..stale..overcooked jail food. Definitely not worth the "breakfast included" sell. Room smelled..bad...literally found garbage on the floor when we walked in. Bed was not made well. Sunk was beyond gross in the bathroom and kitchen area. Honestly was trying to figure out a way to get my money back and cancel the trip. Will definitely be going above and beyond with telling everyone I k ow to stop avoid this place. I travel alot. This was just sad

That they have suites

Outdated and needs to be clean better

Facility was very clean and staff was very professional.

Conveniently located

It's a hotel that attracts a lot of families and large parties. So the facilities get overused and require constant cleaning and maintenance.

Was good

The breakfast was diverse enough to accommodate my vegan diet. The gym was spacious and had enough equipment for a full body workout, including weights and cardio.

The bathroom tub stopper was broken, so I was not able to take a bath, but the shower was amazing! There were quite a bit of children screaming and running around the hotel in main areas and in the hallways - which could be heard from my suite, but that's not the hotel's fault at all.