The hotel itself was OK considering the price paid

The staff were well below parr and in some cases downright rude and unhelpful. The hotel has a complicated two tower system with the lift access to each tower only available on level three. We got ourselves into the wrong area and thoroughly lost. The staff were totally unhelpful and in one case thought it was funny that I was on one side and my wife (with all the luggage) was stranded on the other. A disgusting display of lack of respect for the customer. There was a fire alarm in the early hours of the morning and the staff were unhelpful even to the firemen. They refused to give the firemen the master keys and they threatened to start breaking down doors. While the hotel itself was satisfactory, the staff were about the worst we have experienced on our trip so far.

Lage, Frühstück, sehr freundliches Personal.

Frühstücksraum war sehr voll. Tische waren teilweise nicht sauber.

Loved how they they welcomed me with my name on the tv and I had a great view.

Shower curtain was a Lil short so water got on the floor to which I had to use more towels to clean it up which I didn't mind but felt bad for using more towels than usual.

Good bedroom, good bed, good shower, good breakfast. Enjoyed the stay.. Good garage and friendly front desk.

Carpet in the bedroom .

Location is the best one

The hotel is very well located, being able to do everything by walking. It is a 10-minute walk from the Space Needle and Mopop Museum. The hotel is okay for 3 stars, when I visited it was renovating the walls in the hallway, so there was dirt from paint and leftover materials in the corridors. The bathroom was renovated, everything seemed to be new. You can see that it is a very old hotel that is being renovated. The cooling system is old, the doors and locking system are also very old. It's ok for a 3 star hotel and the location is excellent, but I wouldn't stay again. With another 50/80 dollars I would stay in a 4 star hotel.

Location and overall hotel was good

The bed was horribly uncomfortable

The staff was very nice and pleasant, the breakfast was excellent.

My room was not clean, it has a damp smell and the carpet was very dirty. My comforter was also dirty.

Location, breakfast services and variety of food

Parkin charge, housekeeping

Location. Staff

There was no record of our reservation so we had to take the only available room because our flight was delayed.

Location was okay but on a noisy street. Some staff were friendly but was not managed well. Check in was a nightmare and did not get into suite until after 4:30 pm when was promised we would receive early check in after arriving very early in the day after disembarking cruise. Was told manger Kyle would contact us but never did. Very disappointing, recommend not using this hotel!!!

Customer service, comfort and quality!

Staff was friendly and helpful!

The hotel was close to climate pledge arena and the space Needle, I loved the hot breakfast

Just the setup of the hotel it's confusing

Great breakfast available. The beds were comfortable and it was so nice to have a fridge and microwave in the room. A really nice touch to have my name on the tv as I walked in. Makes the guest feel very welcomed!

The lighting was not our favorite. My friend and I both preferred to get ready in the hallway of the room because the lighting was better. Other than that, we didn't have any major complaints at all.

The room was clean and spacious. Once we parked in the secure area we were able to walk or take public transit everywhere we wanted to go that weekend, super convenient! Loved the qfc right across the street, and the area felt safe and clean.

Parking spaces were a little tight, but being able to park in a secure garage was very reassuring.

The room was spacious and nicely equipped. We had a suite with a bedroom, a full kitchen, and a sitting / TV area. It would have been very comfortable if attention had been paid to detail and the room had been maintained.

Where to start. I really want to like this place: The staff are great and its location is outstanding if you want access to downtown Seattle. But it felt a lot like a cash cow that was being milked without reward: Our bathroom sink leaked, the bathroom door handle was so loose I worried it would fall out in my hand every time I turned the knob (yes, the screws had worked themselves out), and, oddly, the toilet ran from about 4AM to noon. It appeared to be tied to the city water pressure ...? And, because I drive an EV: They advertise themselves as providing EV charging, but there is only one charger. It has a Tesla adapter, so, if you don't drive a Tesla, bring a Tesla Tap or equivalent. The charger is in a space that is kind of small. I drive an EV6 and had a heck of a time pulling into it. Best of luck to all of you.

they supplied a shower chair for my elderly mother

beds were awful, the hotel smelled like wet dog and cigarettes, the window next to ours had 4 bullet holes in it and the food at the free breakfast had mold on it and when you mention it to a worker they didn’t do anything for a full 20mins just continued to let people eat moldy food

Clean and close to lots of things to do

Door from bedroom to bathroom was broken

Location was convenient for the Space Needle, Monorail and MOP

Unfriendly staff and lack of supplies in the room

This location had one of the best Breakfast quality and service out of all the Hampton Inns I've stayed at

Reservation was for four people but bathroom only had three sets of towels

The Room

Breakfast - The orange juice was out of service the whole time (4 days). Only one type of milk (reduce fat), and the last day at 8:00 AM there were not more milk, no butter, no cream cheese, no regular bread. This is unacceptable. You should not include breakfast as a part of standard service because some time you choose a hotel based on the services and this is like misleading.

The closeness to downtown and the ability to cook, because we had a suite. Breakfast availability was a time and money saver. When I called we received what we were in need of

Many things were broken and we didn't get the upper suite we asked for. The carpet was in need of a good cleaning. There was a musty smell when you first enter room. The fireplace, the stove fan, the blinds, the coffee maker and the light on patio, all were broken.