The customer service was over the top great. The room was beautiful and very clean. Most important, a very comfortable bed.

The check in process was very clogged and they only had one person at the desk

The location of the property is great, close to heavenly village and gondola. The hotel is aesthetically designed and has heated indoor pool.

This place was amazing, we can’t wait to book our next visit.

I loved everything about this place!!!

location downtown

this is not a resort and the $45 daily fee is a rip, unless you use the kiddie pool full of kids...

The customer service was absolutely exceptional from start to finish. The entire resort is very clean, inviting, and warm. I would absolutely recommend this resort to anyone

Nothing

Mother's day buffet was delicious.

The beef and the potatoes.

Ausstattung der Zimmer

Wir mussten immer sehr lange auf den Aufzug warten.

We have a family of 6, all Different age ranges of kids and Margaritaville makes it easy and comfortable for our family!

We love everything about it!

The property was clean, modern, affordable and great location to the casinos, restaurants, and shops

Paying for overnight parking

Breakfast staff was very good. Food - eggs and fruit -- so so.

Eggs dry. Fruit not quite ripe.

Bathrooms are not handicap usable. Should have bars in tub. No towel racks in bathroom. Large sink is wasted space. The fin handles are cute, but should be pulled not turned.

The suite was lovely and huge

Every things was perfect and I would like to thank you to Nayeli?( with a beautiful face and a mole in her corner of her nose) . Shes so kind and understanding that i needed an early check in so that i can take a rest after taking Tylenol for my headache. Place so clean

None

Spent 6 days of relaxing bliss. Staff super kind. Great service - location perfect and super clean - definitely will come back

Clean and friendly but clueless staff

Food was horrible. Steak house closed on a Saturday night. Music was lame. Heated pool was cold. Jimmy would be horrified you used his name for such a cheap knock off. This is not a true Margaritaville!

Everything! Very clean, organized, spacious and the colors made everything feel comfortable.

The location of the property

Our ac/heater didn’t work and the jets didn’t work in the hot tub

TV didnt work and shower water did not drain at all.

Location and rate

The carpet…lol.

Everything

N/A

Todo está genial

Debería tener casino pero todo está bien

The location was excellent, and love the access to an indoor pool, a couple of restaurants and a shop, along with a bar and live music!

I wish the cleaning service did a much better job at cleaning the rooms.

Location

No place to eat breakfast

we have stayed here many times we like the larger rooms the entire hotel is beautiful

I didn’t like waking up to dogs barking and I didn’t like how the breakfast buffet was now $29 a person and it was the same exact breakfast as when it was free. when it was included in the stay it was fantastic but at the price it was just ok.

Very clean

Staff was very incompetent, bunch of teenagers running the place,

Tamaño de ha habitación, ubicación

La limpieza

It is new and it was nice to have a suite for a family.

It was not clean as there was hair on the nightstand. Also didn’t think the staff working at the hotel understood English or helpful. We got a handicap accessible room and the manager couldn’t change the room. Pool and hot tub was overcrowded.

Whilst I would not wish the ski accident I had on anyone, the staff at the Margaritaville resort were exceptional and went above and beyond. From going and getting my stranded daughter from hospital and making sure she was safely in the hotel, picking me up from hospital, offering to drive us around town for any reason whatsoever (to help with recovery), swapping rooms and looking after my daughter, helping with a stranded car, to ensuring we safely left when we finally managed to arrange a trip home, the quality of service was exceptional. In particular the front desk and valet staff were amazing. The property: having been recently renovated, this property stands well above the usual tired ski hotel most towns have on offer. I absolutely recommend this property and will stay again without question when next in South Lake Tahoe.

Kitchen could be stocked with some basics

The room was awesome. Everyone on the staff was awesome from the front dest, to the valley, to the cleaning staff. All were very friendly & very helpful. The best part was the Reggae music playing at the resort. I would definitely recommend Margaritaville to my friends & I'd definitely stay there again.

The elevators were a complete nightmare. The restaurant, in the front of the resort food wasn't very good & the waiting staff at the restaurant were just ok. It was kind of like a ghost town in there, Especially for being a Saturday. We didn't get a chance to try the *Buffett* & couldn't find the coffee bar.

Great location , hot tub

Nothing