The Addison Hotel SureStay Collection by Best Western

7.5 / 10.0

Outstanding(220 Ratings)

Hotel in Addison, TX

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Located 12 km from Preston Center, The Addison Hotel SureStay Collection by Best Western offers 2-star accommodation in Addison and features an outdoor swimming pool, a fitness centre and a shared lounge.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Addison, TX

Nearby attractions

AT&T Stadium

20.7 mi

The Dallas Arboretum and Botanical Garden

11.3 mi

Choctaw Stadium

20 mi

Perot Museum of Nature and Science

11.5 mi

Available Rooms

Double Room with Two Double Beds - Non-Smoking

2 Double • 624 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room - Non-Smoking

1 King • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Study with Sofa Bed - Non-Smoking

1 King • 688 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One Double Bed - Non-Smoking

1 Double • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room with Tub- Disability Access

1 Double • 624 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

The Addison Hotel SureStay Collection by Best Western

$$$$

7.5 / 10.0

Outstanding(220 Ratings)

Hotel in Addison, TX

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Addison, TX

Nearby attractions

AT&T Stadium

20.7 mi

The Dallas Arboretum and Botanical Garden

11.3 mi

Choctaw Stadium

20 mi

Perot Museum of Nature and Science

11.5 mi

Available Rooms

Double Room with Two Double Beds - Non-Smoking

2 Double • 624 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room - Non-Smoking

1 King • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Study with Sofa Bed - Non-Smoking

1 King • 688 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One Double Bed - Non-Smoking

1 Double • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room with Tub- Disability Access

1 Double • 624 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.5 / 10.0

Outstanding(220 Ratings)

100% verified reviews

1.0 / 10.0

Mar 2024

Terrible management and extremely rude hotel staff

Nice hotel but TERRIBLE STAFF

The faculty

5.0 / 10.0

Mar 2024

Für eine Nacht war es okay

In die Jahre gekommenes Hotel

3.0 / 10.0

Feb 2024

NEVER AGAIN!

Breakfast was presented well. The staff were nice. WiFi worked well. They kept the hotel as clean as they could. They were available anytime I need to ask a question or made a request for towels etc.

Mold and mildew in window and shower. Doors don’t close quietly, every door slamming throughout the building. Couldn’t sleep because of that. You can hear other guest. They don’t care if they’re loud and disturbing everyone else. I used to love Best Western. Hotel value went down hill. I wish I would’ve stayed elsewhere. Now I understand why it was much cheaper than others.

10.0 / 10.0

Aug 2023

Exceptional

The hotel and room are clean. Cozy room, pillows and bed. This hotel does a very nice job with the breakfast which is included. The location is convenient.

The front desk both at checkin and during breakfast, this stay, had rude staff working, which was not the same as what I experienced from a stay a few weeks prior.

9.0 / 10.0

Jul 2023

Superb

Front desk was exceptional helping us correct our mistakes in booking. Room was clean and comfortable Property is a very good value

8.0 / 10.0

Jul 2023

Insignificant in rm 250

Cleanliness, quiet environment, safe community

I didn't like the way the young man at the desk made me feel like I was being dishonest about my dog staying here, almost as if i was hiding him or something. When I checked in, it was very late, and I had been loading a uhaul all day, non-stop. My dog was asleep in the car, and I didn't even think about mentioning it bc I was exhausted, and he didn't ask about pets. Of note, I had originally found this location through a dog friendly hotel suggestion online, so I didn't even stress about it. The next day, I was locked out of my room when I returned and had to pay a $125 fine, which is fine- I paid it, but he called the manager twice while I stood there, no regard for the questions I asked and flat REFUSED to acknowledge my presence RIGHT IN FRONT OF HIM. He referred to me (I was alone) as "the people" first of all, which was rude in itself, then refused to disclose the manager's name when I asked, twice, and, honestly, all I wanted to do was contact her directly to Apologize for the misunderstanding. No people skills whatsoever. None.

1.0 / 10.0

Jul 2023

That property sucks !

Location

This property has severely gone downhill since it lost its brand with Hampton Inns. Carpet is loose & torn in many places. The blind/shade in room 211 is torn & ragged and inoperable. The facility only has two luggage carts that will not accommodate hanging garments and guests take them to their rooms and management doesn’t care that other guests are inconvenienced. I asked for help with my belongings and an employee copped an attitude about carrying a bag. My keys had to be reactivated 5 times during a three night stay. The worst part was the swimming pool. You literally could not see the bottom of it due to it being so cloudy. Management said it was fine although I never saw one person using it. Some pool time was one of my priorities while in Addison. The fact that Best Western is going to be attaching their name to this property speaks volumes about who they will do business with. My room and hallway constantly smelled of marijuana due to how many people were using. If I could have moved to another property I would have but due to the holiday weekend the only rooms available were completely out of my price range. I should have at least one night’s expense refunded to me. I will not ever stay there again and I will tell everyone I know that travels to Addison about my experience. Booking.com should consider removing this facility from their network.

1.0 / 10.0

Jul 2023

Worst manager in Texas

Nothing , the place was terrible the pool was Green ! We could not swim in it. I called before I reserved the room, said the pool was open and was ready for us they LIED... The landscaping had weeds past my kneecaps, the whole neighborhood had beautiful landscaping except for this property. This property had tall ugly grass , nobody has cut their grass all summer, it looked terrible. This ruined my fourth of July weekend in plans . I traveled a pretty good distance to come here for the fireworks show , swim , relax, this WAS A TERRIBLE 4th EXPERIENCE....

Green pool, you could see allergy all over the steps around the ladder. Could not see the bottom of the pool and was only 5 foot deep. The landscaping on the property was terrible nobody has cut that grass all summer long. The grass was tall past my knees weeds it was terrible the only property in the neighborhood that look like that was this one.....

1.0 / 10.0

Nov 2022

Bad

This hotel is completely shut down! Booking.com "confirmed" reservation. I was left with no room at all when I arrived. How is a hotel not in operation still on your list and confirmed?

See above!

10.0 / 10.0

Aug 2022

it was clean and nice

everything

nothing

7.0 / 10.0

May 2022

but I would still recommend the hotel, great breakfast each day.

the property was great. good location the building was clean and the staff was courteous and helpful.

I did not like the fact that they never come to refresh the room as promised. No one during the stay came to refresh the bed , change the towels nor empty the garbage. we had to put overflow garbage outside the door.

10.0 / 10.0

May 2022

my stay was excellent and I love my room

i love it

nothing

8.0 / 10.0

Mar 2022

Almost perfect

Location, cleanliness, staff, breakfast, and accessibility to my room.

I had to use a credit card, which I didn't want to do, the card reader did not want to accept my bank debit card.

6.0 / 10.0

Mar 2022

Pleasant

Nice Staff

No Meat for breakfast

10.0 / 10.0

Feb 2022

Exceptional

The room was clean and fresh.

This was my third stay at the facility. The staff had a hard time finding my information checking in.

10.0 / 10.0

Feb 2022

Good place to stay

Staff the staff always goes out of there way to make my stay the best ever.

N/A

9.0 / 10.0

Dec 2021

Great place

Great

N/A

FAQs

How much does this hotel cost compared to others in Addison?

The average price for a rental in Addison is $104 per night. This rental is $51 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Addison Hotel SureStay Collection by Best Western. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Addison Hotel SureStay Collection by Best Western. Enjoy the water!

Is The Addison Hotel SureStay Collection by Best Western pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Addison Hotel SureStay Collection by Best Western?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Hotel

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2-star

1 queen bed

Pool · Pets allowed · Kitchen or Kitchenette

This Hotel for $52 in Addison, is perfect for your next (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

The Addison Hotel SureStay Collection by Best Western

Hotel in Addison, TX

Reasons to book

About this hotel

Amenities

Map of Addison, TX

Nearby attractions

Available Rooms

Double Room with Two Double Beds - Non-Smoking

King Room - Non-Smoking

King Study with Sofa Bed - Non-Smoking

One Double Bed - Non-Smoking

Double Room with Tub- Disability Access

The Addison Hotel SureStay Collection by Best Western

Hotel in Addison, TX

Reasons to book

About this hotel

Amenities

Map of Addison, TX

Nearby attractions

Available Rooms

Double Room with Two Double Beds - Non-Smoking

King Room - Non-Smoking

King Study with Sofa Bed - Non-Smoking

One Double Bed - Non-Smoking

Double Room with Tub- Disability Access

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Addison?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Addison Hotel SureStay Collection by Best Western pet friendly?

What amenities are available at The Addison Hotel SureStay Collection by Best Western?

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