The decorating of the hotel and especially the sleeping rooms is STELLAR. Wow. The beds were perfect and loved the pillows.

No refrigerator. This was very surprising. The a/c system couldn't cool the room down for comfortable sleeping. Again, surprised with the $$ spent on decor, and the HVAC system is a disappointment. We also were very surprised that there were very few restaurants to walk to that were not focused on students. (Poindexter was closed, and the Mountaineering was not open yet.) We asked at the front desk, but the desk agent didn't really know of any and suggested we use Yelp to search. For the price of a night's stay at this hotel this information should have a list of what is nearby and adjacent to the area.

Very close to 1-line for easy transit to capitol hill and downtown, and husky stadium.

Good location

Too noisy. The door “bang”in and out in early morning

Good location. The beds were comfortable. Lobby is nice.

the rooms A/C is not super strong, the rooms do not have a fridge or microwave. The coffee and creamer they supply taste awful. The staff was as if we didn’t matter. Dismissive, same with the coffee shop employees. The Mountaineer Club is restrictive and the food there is super limiting. The fitness room has no A/C and floor fans don’t do anything. No breakfast even though the site said there was. The noise from room to room is so bad they supply you with earplugs in the room.

Location, lobby staff were nice

It took a while to.get the fridge brought to room. Roof top bartender was very rude.

No amenities in the room, no coffee maker, no fridge, very expensive for what you get

The location was perfect as we were attending a concert across the street. We also loved that it had a rooftop bar/restaurant with a view. Loved the lobby where we spent a bit of time since the room was so small.

The room was tiny. The bathroom could barely fit one person. The room was very warm and stuffy even after opening windows. Ice wasnt available on our floor... not that big of a deal but still a hassle.

Stunning hotel, beautifully decorated, comfortable room

Staff weren't the sharpest - we mentioned on check in that the number registered to the booking (my cell) wasn't working in the US (we don't know why as I have a US usage add on for my phone plan) yet received multiple delayed messages and voicemails to the number once we were back in Canada. Their website also promised a $25 light rail giftcard, $30 credit at the rooftop bar, and $15 breakfast credit - which the staff refused to honor when we enquired about, despite having screenshots from the site. Rooms were a little on the shabby side with peeling wallpaper in corners and a musty smell in the closet. Elevators were so slow that there was a near-constant queue in the lobby, we ended up taking the stairs all but once.

great location but there was construction outside so was very noisy

the walls are so thin. you can hear every movement in the next room

No frig in room No free breakfast

the location and unique decor

Customer service

Great hotel. Old and modern combined. Rooms are spacious and bed is fabulous. Staff is friendly. Great coffee shop in the lobby.

Nothing

location and the ambiance

The beds were comfortable and the view was nice. The location was very close to the college. The property is old, but had a nice 1930s motif.

The walls were thin, and we could hear the bar until well after 1am with loud music and chairs scraping. Valet parking costs $52 a night. There was very little water pressure and the bathroom was small. The worst part was that there was not enough hot water meaning we had to take COLD showers.

the front staff when we checked in and check out was coming off as rude. from the way we were asked how to pronounce my name to even greeting us was rude. wouldn’t want to go there just because of that

the food at the breakfast place and location

Perfect location for our show at the Neptune Theatre. Beds were very comfortable. Nice roof top bar too!

A bit over priced. Parking was pricey.

clean comfy convenient

nothing