Element by Westin Vancouver Metrotown
4.1
Excellent(138 Reviews)Hotel in Burnaby
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Offering an indoor pool, Element by Westin Vancouver Metrotown is located in Burnaby, only a 4 minute walk from Metropolis at Metrotown shopping centre. Each room features a full kitchen. Free WiFi is included.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Burnaby
Available Rooms
Studio, 1 King
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Studio, 2 Queen
2 Queen • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior Studio, Guest room, 1 King
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Bedroom Suite, 1 King, Sofa bed, Balcony
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Bedroom Suite, 1 King, Sofa bed
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(138 Reviews)100% verified reviews
4.1
It was very clean and near restaurants/shops. Also, they offered a wonderful complimentary breakfast in the morning.
Can not think of anything negative.
4.1
Great location. Close to many amenities. Wonderful rooms. Suite was great!!
4.1
I love how new and clean this hotel was! Affordable too for Vancouver hotel prices. Staff were friendly and it felt like a safe area
The breakfast could have had better options.
4.1
breakfast and location.
expensive
4.1
Hotel met all our expectations under the Marriot Brand. Facilities very good, Restaurant very good, Staff excellent, overall a very good experience at the Element Westin. Burnaby. B.C Canada
4.1
Breakfast was crap
4.1
comfy bed!
It took an hour to get to our room as the elevators where down.
4.1
location that’s about it. I didn’t get to use a room. I’ll felt unwell in the lobby as it was stuffy and warm.
warm and stuffy. unhelpful staff
4.1
The bathroom door. The space between the door and floor caused my partner's toe nail break and bleeding when he was trying to open door to get out of bathroom , he accidentally hit his toe by the door and the door swept over his toe nail and broke it.
4.1
Overall good stay
. Pool is nice, Breakfast was handy.
I didn't like that there were many details that weren't clean. Our shower had hair and some liquid on the glass, the windows needed spot cleaning. And baseboards were not super clean.
Also the elevator was not clean, and there were two bags of garbage sitting on our floor for two days in front of someone's door.
4.1
Close to everything we have to do when there
The fact that we had to pay for parking
4.1
cleanliness & Modern tempo
value
4.1
room itself was amazing, perfect for what we required
there was no hot water for our entire stay
4.1
The room smells very bad my clothes Picked up all the smells
Location
4.1
Nothing
At 9.58PM on August 13, 2022 on Trans Canada Highway, the hotel called and asked for my credit card information and threatened to cancel my reservation if I could not provide one immediately as the one I have on file expired a month after my reservation. I told him I was just about 36mins away from the hotel, I am driving on Trans Canada highway and I will give him the information once I get to the hotel. He insisted in a very rude and disrespectful manner, this makes my wife to on the inner light, take out my wallet, the on-light and the light from opposing traffic blurred my vision and I almost run the entire family into the deep pit. I asked her to quickly turn off the light and cutoff the phone. He kept calling and we ignored the call. On getting to the hotel, I was really unhappy and asked him if updating payment information is more important than the lives and safety of the hotel customers. His response was that I have nothing to tell you please exit the property as I do not longer have reservation for you. Then I asked him, please do you have a family, he said "no". I was like now I understand. I asked to speak to his manager, he said he is the manager, I told him he cannot be the manager. At that point, he asked us to leave or he is calling the police. He picked the phone and called the police, informing them we were threatened him and disturbing the peace of the hotel guests and causing nuisance and that his life is not safe. The police came, listen to both parties and subsequently apologize to us. Before the police arrival, we requested for apologies, he refused but later apologize to us after he saw the police giving us apologies for the unfortunate occurrence. The police asked if we will still like to check-in into our rooms as it is very late with small kids in our care. 2 families with each family comprising 4 kids. We booked 3 rooms.
4.1
modern design; pool with hot tub and sauna
not enough luggage carts, one elevator reserved only for staff, disorganized breakfast, cheap furniture, water in shower and sink not hot; no proper luggage storage room
4.1
location was great ie: close to relatives, shopping etc.
parking was handy and reasonable
kitchenette was great.
wifi was slow and required me to call the desk to straighten out an error in the spelling of my last name to get logged in.
pool was great for kids, small and shallow for adults.
bathroom lighting was dim for using mirror.
4.1
Super quiet Awesome hotel
FAQs
How much does this hotel cost compared to others in Burnaby?
The average price for a rental in Burnaby is $117 per night. This rental is $24 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Element by Westin Vancouver Metrotown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Element by Westin Vancouver Metrotown. Enjoy the water!
Is Element by Westin Vancouver Metrotown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Element by Westin Vancouver Metrotown?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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