We booked one deluxe suite at Sierra Lodge Three Rivers for one night from 6-26-24 to 6-27-24. There were four adults and two kids (4 and 11 years old) in our group. The reception room where we would have had breakfast as well was quite dirty, smelled very bad, and did not have any AC, so it was extremely hot in there. The kids could not remain in the room for even two minutes because they started to feel unwell due to the heat, so they had to go outside. It was over 90 degrees outside. There was no-one at the reception when we walked in, and we saw a man lying in what looked like a bed and watching TV in a backroom next to the reception. He seemed bothered by our presence and that he was forced to get up from his bed and attend to us. He barely greeted us; he handed a key to our room and explained to us how to get to our room. He also advised us that he turned on the AC in the room for us, so it would cool down; we thanked him for being so attentive. Unfortunately, when we walked in to the room, we first noticed some cash on a table and someone's shirt hanging on a chair. The AC was NOT on. The room was very dirty! There were also used and dirty dishes on the kitchen counter and in the sink, the trashcan was full of trash, such as an old baguette, there were dirty towels on the floor in the bathroom. Beds were not made. We could see that someone slept in the bed. We believed at that time that we were accidentally given a wrong room, so we went back to the reception room to inform the receptionist about that. Again, he was lying in his bed in the backroom and barely said anything to us, he just offered us a different room, which was much smaller and with only one bedroom and without a third bed that we needed. Despite of that, we decided to give it a chance because we needed a place to sleep, so we went with him to look at the room. However, right after we walked in to the room, we saw a huge cockroach on the floor that the receptionist attempted to catch.

Le cadre géographique La grandeur de la chambre

L'hôtel semble en mode travaux pour redonner une nouvelle jeunesse à établissement Il serait bien de signifier que la piscine n'est pas en ordre de marche afin de ne pas décevoir ceux pour qui une piscine est importante lors d'une étape (ce qui n'est pas mon cas)

Quaint

The beds were a bit uncomfortable

Room awful

Building is being remodeled.ro is dirty

The location is fantastic, just at the gates of Sequoia NP, with beautiful views. There is plenty of parking space and outside seating perfect for a morning coffee. The hotel is rather run down but can be a pleasant stopover point and it is relatively inexpensive. Breakfast is rather minimalistic (cereals & milk, bagels, toasts, jam & butter).

We were not informed that on the day of our stay the pool would be renovated. Not only it was closed, but the drilling started at 6:30am with no advance notice. When asked, the staff member replied that they did not post any notice "because people would not read it anyway" and that "if you want to complain, complain", and simply left the room halfway through the conversation. It was disappointing to be treated this way. We understand that renovation work was needed but we would have appreciated advance notice particularly given the early start of works.

I loved the room, cleanliness, service and quiet. The stuff is so genuinely friendly and helpful. Kindness and good value.

I wish they had water bottle in the room or a soda machine in the main office but its just a suggestion not a dislike.

Emplacement, petit déjeuner (succinct) proposé, l'équipement de la chambre... Le prix est correct. Garage devant la chambre

Piscine fermée, chambre pas propre (porte qui collait, cheveux nombreux au niveau de l'évacuation de la baignoires, sol pas propre...)

Gyors check in este 22 kor

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