New Haven Village Suites
Apartment hotel in West Haven, CT
1 king bed, 1 sofa bed
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more
About this apartment hotel
Located just 3.2 km from New Haven city center, this all-suite hotel is located in City point. Free WiFi access is available.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of West Haven, CT
Available Rooms
Studio Suite
1 King • 1 Sofa • 602 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Penthouse Suite
1 Sofa • 1 King • 1194 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Suite
2 Double
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Quadruple Room
1 Queen
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
1.5
Personal sehr freundlich, bemüht und hilfsbereit. Ca 10 min zur Yale Universität mit dem Auto.
Ein sehr heruntergekommenes Motel. Seit den 80er Jahren nicht mehr renoviert. Alles müffelt und das Frühstück war wenig und nicht gut. Für 1 Nacht auf der Durchreise ok aber länger würd ich hier nicht bleiben. Wir hatten ein Zimmer für 2 Erwachsene und 2 Kinder gebucht, es wsr nur für 2 Erwachsene hergerichtet. Wir mussten eine kleine alte Couch selbst ausziehen und nach Bettwäsche für die Kids fragen und selbst beziehen
0.5
We had a reservation for four of us, which was confirmed by booking. When we arrived there, one of the lady from front desk said that they haven’t got our reservation and they are sold out so we can only book a penthouse without booking. She was also very unhelpful and unkind. After try to talk with manager she said it’s too late (9:00pm) and we have to get out. Very disrespectful because it wasn’t our fault and she don’t even try to help us. I think booking should cancel this hotel from their offers.
5.0
I come ba k son:_
0.5
Nothing it is gross
Everything there were families living on the property
Families wouldn’t let us walk to the room, blocking walkway
Rooms were filthy and smelled of smoke and dirt
There was throw up outside the door
Bed was not made
0.5
Nothing. Very dissatisfied
Located off highway, next to abandoned motor vehicle office. Felt like a Scooby Doo cartoon. Supposed to be a suite with a sitting area, king bed and sofa bed. Worst love seat couch that I've sat on, and it opened to a single mattress. No sheets. Called the front desk and they said I'd have to go to the office to pick them up. I said, No, I am paying you, so they sent someone with the sheets. My son started laughing when he put them on. There was basically no padding, and when you lay down, you could only feel the metal coils. He got no sleep. They only give you shampoo, soap and lotion. Bathroom felt dingy. No balcony as advertised. Just a joke that we had to pay over $400! One of the worst hotels that I've ever stayed at!
0.5
They don’t clean the rooms. “Only after 7 days”. The rugs were filthy/gross. wall paper peeling off badly in the bathroom. We saw hairs on bathroom floor. The whole complex is in need of updating, renovating, painting. Outside stairs looked like low income housing. photographs on Booking.com were very misleading. Hard to believe. Breakfast was a joke, if it hadn’t been so gross. pancakes were like plastic. cheap little muffins.
they should be embarrassed to charge the extremely high fees we paid for such a dilapidated place.
4.0
location is great
bed might need to be replaced soon, rooms are starting to need some updating, especially kitchen but overall ok for a night
3.0
I like that it had a kitchenette with a toaster and other various dishes .
The room is self smelled atrocious!!! and then it smelled like somebody sprayed air freshener over it.
4.0
We were able to check in early
The musty smell in the room, dirty carpet & the size of the balcony, was not what I expected. We had a room in the back on the 2nd floor facing the street it was quite but the balcony was very small & the wood was rotting. The weather was great this past weekend & it would've been nice if we could've sat out there to enjoy it.
The purpose of this trip was quality time together. I chose the location for the balcony & was disappointed.
0.5
the courtyard and lobby were nice.
the room was smaller than it seemed by the picture. room smelled like marijuana. the blinds on the bedroom balcony (which you couldn’t open) were broken and half of them were missing. several outlets were loose and not working. it seems like it’s an extended stay hotel, there were some suites that had decorations in the windows and the people were loud. had banging on our door in the night.
0.5
they had roaches
5.0
Everything was great would highly recommend being able to cook and relax as if i was home was the best part
5.0
everything . very neat and clean
0.5
Nothing, The girl at the front desk was rude and condescending, she was also too interested in chatting with and hanging out with a male who smelled of marijuana, instead of trying to help me with my situation. I have already sent an email regarding this but have gotten no response.
I would be nice to receive my refund, full refund plus any fees since I received zero help from your staff. She charged my card for the room before telling me about the $150 fee, in which i didn't have or budget for this trip. So I was stranded in CT with NO MONEY and received no apology for this happening. If I had known about the $150 room fee, I would have never let her charge my card. She told me I could not get my money refunded until 48 hours, It's been 6 days and I still do not have a refund!
3.5
Nice space, and full size appliances. Clean.
Sleeper sofa uncomfortable. A little dated.
4.0
Location
Breakfast
3.5
The employees were very courteous. Especially the dining cook Cleon.
Needs some updates
3.5
convenient location
breakfast was weak & property needs some maintenance
2.5
Breakfast time should have been longer
Fireplace didn’t work. There were blood stains on the carpet. Shower was somewhat broken and spraying all over.
4.5
Lots of space, great price, and helpful staff
The roll out bed for the kids wasn’t the best (and website indicated sleeps four, didn’t specifically state that we had to use a pull out sofa bed).
2.0
Did you change ownership stayed there a couple times before everything was fine this stay very disappointing asked for towels was told couldn’t get towels until 6oclock pm
4.0
Everything was nice to staff was nice the place was nice nice and clean
It was supposed to be free breakfast but the chef said y'all ran out of food it was only bagels and cereal the eggs and Sausage was gone and but the staff told us when we checked in it was from 7:00 to 10:00 but at 8:00 the food was gone
5.0
i checked in on the 19th or 20th September and the two men that were on the night shift (8 o’clock ish ) went above and beyond to make sure I was okay, giving me their coat when it was raining, moving me to a different room so I felt safer, gave me a plug for my charger as I only had an English one. this hotel did everything for me they were so unbelievably kind and helpful. i needed to get to the airport in the morning to fly back to England and no one was available to take me so one of staff finished early to take me so I could make my flight. honestly 10/10 service such caring people working there. If I ever return to the US this will be the first place I go to! thank you guys such a great team
FAQs
How much does this apartment hotel cost compared to others in West Haven?
The average price for a rental in West Haven is $185 per night. This rental is $48 less expensive than the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at New Haven Village Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is New Haven Village Suites pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at New Haven Village Suites?
We found 14 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and fireplace.
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