Best Western Plus Heritage Inn
About this hotel
Centrally located in the Historic Waterfront Community of Benicia, Best Western Plus Heritage Inn is just minutes from Vallejo. Guests of the hotel can enjoy a free hot breakfast buffet and free WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Benicia, CA
Hotel in Benicia, CA
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsGarden, Pool, Pets allowed and more
$$$$
Reviews
4.1/5.0
Excellent(188 Reviews)
100% verified reviews
10.0
The customer service during our stay was helpful, warm, and professional. We looked forward to the daily breakfast selections and appreciate that there is a variety of choices. The hot food is always fresh, and the other selections are many. The location is perfect and feels safe and looks clean and accommodating. I appreciate the lighting all during the night, as I have to walk my dog in the middle of the night. We have been here twice and will be returning.
9.0
Area was nice and convenient to freeway’s.
My room smelled like a smoker was in it before me.
10.0
Breakfast was good, great choices.Also when we were ready to leave our car battery was dead, front desk staff helped us with a jump otherwise roadside service would have been a hour out. We had children so sittong with them would have been ugly. So thankful there help.
10.0
I liked the breakfast service, it was good. Some days were different but overall it was good. They also always make sure that it has plenty stock of food. I also like that there were a lot of options to eat, which is perfect for my friends that don't eat meat at all.
In the area, where other places are closed by 8:00 PM, I was hungry at late night, and the UberEats didn't offer much. Maybe the hotel can have vending machines where we can buy food instead of going to 7-11 next door.
8.0
safe and clean.
staff could be a little more friendlier esp in the breakfast buffet. I understand if 10 is the cutoff but if there’s ppl still trying to get breakfast and coffee a little accommodation would be nice
read above
8.0
Good Location for me
No Soap in over bathtub dispenser
6.0
Would like to see early check-in and later check-out
10.0
The whole atmosphere, the cleanness and quality of improvements. We usually stay at a Marriott Courtyard of Residence Inn. . This facility matched both of these less the kitchen.
More selection of a snack bar.
1.0
I keep having to go to the desk for a new key!! I'm tired of it. Why do the demagnetize so easily?
8.0
clean
na
6.0
location
our AC/heater unit was not working. At 2AM we woke up to a stuffy room. We called for service, but the person who investigated couldn’t fix it. We had to open the window but traffic noise and lights kept us from sleeping well. They didn’t offer a room change or discount. When I asked for a discount they said that since I booked through booking.com, our room was already discounted and they couldn’t do any more. I found this very unhelpful and unsatisfactory.
10.0
Staff and cleanliness of hotel. Complimentary breakfast was offered
Price could be a little cheaper for the average hotel and small pool, also had to drive to the town but it wasn’t too far .
10.0
Good, a lot of assortment.
Quality of foods.
7.0
I liked that I could walk into the local restaurants as they were only 1 mile from the hotel. I thought that if the gym had some free weights and a bench it would have been perfect. I think the lighting in the room could have been a little better.
I'm not a fan of breakfast if it isn't made fresh. Made to order is much better but I understand its difficult to always do in America. I did find an amazing bakery only 1 mile from the hotel that made exceptional breakfast sandwiches.
10.0
My room was big & very comfortable. I was well pleased with room.
appreciate this service but don't need it as I'm only usually in a room for a couple of days. When I put the DO NOT DISBURED sign on door I expect them to expect my request.
10.0
clean
No room service or shops
8.0
Location was Benecia and we love the place, but area was off-season and cold/windy. We stay in Benicia to avoid the overpriced hotels in Palo Alto area while visiting Stanford Medical.
Breakfast was very good with lots of choices and the facility is located uphill from the main throughfare, but directly across a parking area from a very busy freeway. Requested room location just behind the lobby and pretty quiet.
Staff was excellent and very helpful....self-service coffee machine in lobby was pretty cool.
Nothing really...larger coffee cups and better coffee maker in rooms would be nice, but that's from a coffee addict's point of view and not very helpful.
8.0
clean. quiet.
the shower had very little water pressure
1.0
Location
Incompetent staff. They canceled our 1st reservation & after checking with hotel & re-reserving our room, we didn’t receive room typed booked and they blamed Booking.com & us. Received call from front desk at 11:58pm to ask about confirmation # and reservation type. I live locally & have family/friends that visit often & I will NEVER go to this hotel again. My husband had to drive a 4 hour round trip to take my 85 year-old mother to her home Christmas night!
10.0
Modern and very new and clean!
Hoping for some early check ins before 3:00 PM
5.0
Breakfast
Out dated
10.0
I love the location and how brightly lit the place is
8.0
I really like the location of where the hotel was at. the staff was very friendly and helpful. the family really enjoyed the breakfast and pool.
I didn’t like that fact that all I could smell was cigarette smoke in a none smoking building.
9.0
I like the room and location
1.0
Breakfast was fine
There was a guest who bothered my family and others. He got NAKED in the pool area full of women and children. He also offered a CHILD CANDY!
9.0
clean, close to downtown and freeway , all
staffs friendly and helpful.
none
FAQs
How much does this hotel cost compared to others in Benicia?
The average price for a rental in Benicia is $186 per night. This rental is $80 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Heritage Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Heritage Inn. Enjoy the water!
Is Best Western Plus Heritage Inn pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Plus Heritage Inn?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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