Location

No breakfast

Location very convenient. Room average size and bed comfy.

Customer service either very good or very poor. Reception on arrival quite brusque, I had to ask for a map and was given it with an arrow for where the hotel located but no offers of explaining where key sights were, transport etc. Luckily we are very good at doing things for ourselves. Doormen - chap with white hat very helpful. Tall thin chap - didn't acknowledge us or offer to help us/open door when coming/going. Concierge pretty useless had no idea of tours of what hotel offered even though we referenced their web site.

Дуже зручне розташування, красива локація, старовинна будівля, стильні інтер‘єри. Ми не шукали недоліки, просто насолоджувались містом. Був вибір між готелем у центрі СФ та набережною, не пошкодували про вибір.

Ubicación, la habitación y el servicio...

parking

no cleaning service

Nice hotel in a quiet location

Restaurant and bar were only open Thursday to Sunday, and Sunday was a limited menu. Housekeeping is every other day which is fine, however the service is early, if the room is not vacated by 9:30 - 10:00 a message is left and you will get no service that day.

La ubicación, la limpieza y el ambiente

El servicio en el restaurante, muy lentos y servicio deficiente

Locatie

Uitzicht van kamer

Location

Staff especially receptionists were the WORST WE HAVE EVER SEEN ( and we travelled 54 countries). Please do yourselves a favor and fire them. They damage the reputation of your hotel. They were ( both men ) unmannered, lack of courtesy, lack of empathy, low class behaviour ( would be perfect in a 1 star hotel ), low level of english, totally not at the level you hope your hotel to get one day. Never will we come back again. 

beautifully restored historic property.

Cozy bed. Clean. Coffee in room. The Mermaid was great.

Nothing really

Location location location!! Friendly staff members. Cleanliness. Could not have asked for a better experience!

Cost wouldve been ok had some kind of breakfast option been available…muffins, pastries, etcz simple.

Location was perfect staff were awesome room was excellent

Nothing

Die Lage war natürlich sehr schön. Insbesondere dann, wenn man wie wir ein Zimmer mit Blick auf die Golden Gate Bridge gebucht hat. (erheblicher Aufpreis) Die Cable Car Station direkt vor der Haustür. Alles fussläufig erreichbar, z.Bsp. nach Chinatown oder zum Union Square. Die Lage des Hotels ist sicher, man kann auch nachts ohne Bedenken vor die Haustür gehen. Natürlich liegt das Hotel im touristischen Teil von SF.

Der Zimmerpreis und die Kosten für das parken sind schon wie fast überall in Californien überaus hoch und ist eigentlich nie wirklich gerechtfertigt. Das Abendessen im Restaurant ist eher durchschnittlich. Bessere Restaurants gibts in direkter fussläufiger Umgebung.

Great staff, very clean comfortable

Wir hatten hohe Erwartungen - direkt am Fisherman's Wharf mit Blick auf die Golden Gate Bridge oder die Bay mit Alcatraz (Achtung, muss explizit so gebucht werden) - und wurden nicht enttäuscht, im Gegenteil. Ein wunderbares Hotel mit allem Service, sehr freundlichem und hilfsbereiten Personal, herrliche stilvoll ausgestatteten Zimmern mit sensationellem Blick, toller Atmosphäre und allerbester Lage. Wir konnten mit dem Fahrrad (Verleih mit Discount über das Hotel) zur und über die Golden Gate Brücke fahren, ein unvergessliches Erlebnis. Zu den Ablegern der Schiffe und zum berühmten Pier 39 mit den Seelöwen ist es ein kurzer Spaziergang. Auch das Frühstück - zu den in USA üblichen hohen Preisen - war toll und an einem Abend haben wir auch gut im Hotel gegessen. Wir haben uns sehr wohl gefühlt !

Was atmospheric with old beams etc. location was great BUT

With great location comes with some issues in the form of wheely riding morons going up and down on max bikes.

Everything

The cafe/restaurant could be a bit more interesting

A small group of us went to SF ,the hotel is in a safe area .We were interested in the history of the hotel and enjoyed its charm however it was up dated and very comfortable.Staff friendly and respectful.Beds and pillows comfortable.

It was perfect.

decor and large rooms

The location is perfect, the staff were so helpful, and the room was beautiful.

Location great, an old cannery , converted into this nautical hotel, which fits well into the surrounding area. Great bar / restaurant. Would definitely recommend.

The only grip and its really petty...was the toilet roll holder was too far from the loo 🤣

location

zero view. like being in prison. room looked out onto other rooms 25 feet away.

location and the hotel overall

the hotel looks nice from the outside but inside… would need a renovation…but thats probably true for the other hotels at Fisherman‘s wharf too. and, breakfast quality was poor.