Absolument tout : le personnel, l’emplacement, la piscine et l’extérieur en général avec tous les palmiers, les restaurants, la chambre était également parfaite avec tous les équipements, la décoration très élégante… Bref cet hôtel mériterait largement d’être un 5 étoiles, ça a été un réel déchirement de partir car nous nous y sommes sentis comme chez nous !

Location was excellent. Staff very attentive and helpful. Bed and pillows were among the best I have tried in a long time! Ambiance at the pool was also very nice, specially for breakfast.

Food at restaurant 25 degrees wasn’t the best. No many alternatives to choose there. The corridors that lead to the rooms were to dark for me.

Muy buena ubicación frente paseo de la fama a 15 minutos de Universal Studio

Sería bueno que tuviera cafetera

Location

Lifts are very poor the day I checked in and asked for an early checking I had to wait until 3 I'm an iprefer member treated poorly then the second lift was used exclusively for a function so guests could only use one lift.. Is that safe??? And why do. Paying guests have suffer 5to8minute waits because of a function. That said the staff in the restuarnt bar were outstanding as were the concierge crew

The hotel and grounds were beautiful. Great places to eat and relax from the hotel lounge, the Tropicana poolside to the hotel restaurants. The staff were exceptional!

N/A

Nothing really. Maybe the pool area for drinks. But expensive.

Room smelled of smoke and were trying to hide it with air fresheners Check in staff not friendly. Couldn’t be bothered to be there. Area of Hollywood is a bit rubbish but central to the walk of fame and that’s it

Love the old Hollywood vibe. Great building and great service.

ロケーションは最高。 プールサイドの朝食は雰囲気良し、味良し、サービス良し。 25°のハンバーガーもおいしかった。

朝食はもう少しだけ早く出てきてくれたらよいのに。

A localização é excelente para quem quer ficar perto de algumas das principais atrações, como a calçada da fama, o teatro chinês e o Dolby Theatre. Isso sem falar que trata- se de um hotel histórico, que já hospedou grandes estrelas de Hollywood e até hoje serve de cenário para os sets de filmagem de filmes e séries. Durante a minha estadia, teve filmagem de uma série no lobby do hotel (acho que foi The Lincoln Lawier mas não posso afirmar com certeza). A equipe foi sempre gentil e atenciosa e a limpeza do quarto, impecável! A cama era bem confortável também.

Preço alto, mas acho que valeu a pena por tudo o que o hotel ofereceu.

location and iconic nature and style of hotel

Nothing

El hotel se encuentra muy bien situado, en pleno paseo de la fama. Pasamos tres noches incluyendo fin de año. Es un hotel algo vintage, con mucha historia, así que las instalaciones son bonitas y especiales. Había mucha seguridad, probablemente debido a la fiesta de fin de año.

Había staff amable pero también nos encontramos con algunas personas del staff que no lo fueron (sino todo lo contrario).

The property has great bars. The lobby is gorgeous. We especially liked the mini martini hour. The bathroom is small but the room size and closet were great. The location is great and we loved the old Hollywood glam feel of the hotel. It is also nice to enter the hotel from the back area so that you aren't on Hollywood Blvd.

Coffee machine in the room. We had to order room service coffee each morning.

Hotel mit Geschichte und cooler Poollandschaft. Erste Oscarpreisträger-Verleihung ever hier. An Icon eben

Niente

Super und sichere Lage. (Direkt am Walk of Fame) Schöner Ausblick aus dem 11. Stock über die Stadt. Super um Uber bzw. Taxis zu bestellen. Man kommt von hier halbwegs schnell überall hin.

Kein Frühstück inkludiert!!! (Im 25 Degrees kostet Frühstück für 2 Personen über 50 Dollar am Tag!) 35 Dollar Ressortgebühr pro Tag kommen bei Abbuchung vom Hotel noch dazu, also Achtung! + 150 Dollar Kaution pro Tag werden vorautorisiert!! Keine gute Cocktailauswahl an der Bar (und teuer) Rezeptionistin rufte uns 2 Tage vor Abreise um 23 Uhr an, lies nur 3 Mal läuten, 5 Minuten später klopfte sie an die Tür wo wir schon geschlafen haben, kaum ging ich zur Türe, war niemand mehr da. Der Grund war, dass es ein Problem mit meiner Kreditkarte gab (VISA nicht zu empfehlen ;) ) Absolute Frechheit. Dies hätte am nächsten Tag in der Früh auch geklärt werden können oder? Also bin ich um kurz nach 23 Uhr noch zur Rezeption wo mich die Kollegen fragend ansahen, was ich von ihnen will? Sie hatten gerade Dienstwechsel und wussten NICHTS davon, unglaublich!? Danach gab ich keinen mehr Trinkgeld, denn ich habe schon genug gezahlt bis dahin! Ich fordere eine Entschuldigung und eine Entschädigung in Form eines dreistelligen Geldbetrages, da meine Freundin durch den Anruf und das Türklopfen verängstigt war und wir beide dann nicht mehr gut schlafen konnten. So einen schlechten Service habe ich noch nicht erlebt!

Iconic

Nothing

beautiful, historic facility

tiny bathroom

The pool and the restaurants.

The room didn’t have a comfortable work area.

The location

Bathroom is too small

Ubicación

Baños y camas chicas

The staff and valet are lovely.

The AC was broken. Our door was left open by the cleaning service. We felt extremely unsafe in Hollywood. We stayed at the hotel less than 1 year ago and could see and feel an extreme difference. We will unfortunately not be able to stay there again as we were very dissatisfied with our stay considering the price.

OMG Yes it's not the cheapest hotel ... but really... the vibe, the energy, priceless. It's something you can't create. it's just there ... or not... and at the Roosevelt... It's definitely there!!

Nothing .... really ... nothing...

The location and the whole building are great.

The elevator wasn't working and even though we could use the service elevator it could take a while to get around. Both bars at the pool seem to be regularly used for privat events (two days in a row) which can be somewhat inconvenient. On the other hand that way there is always something happening :-) Some of the staff (mostly at reception and the bars) tend to give you the feeling that they are the stars. I guess that is Hollywood - everybody is an actor :-D Valet is a bit steep at 55 - especially since our car was only parked 10 meters away in the hotels own parking lot.

The location was perfect. Close to all major attraction.

The location was close to everything

The room was very small, quite expensive for such a small room.

Loved the location! The pool was a beautiful respite from the hustle of the city!

This complaint is about hotels in general. We’re asked to reuse towels yet there are no towel bars!

The pool area is fantastic

Bathroom was basic

Good location close to Universal and Warner B-road studios. Lovely room and amazing lobby area.

Lack of tea/coffee making facilities in room.