Holiday Inn Express Hotel & Suites Charleston-Southridge, an IHG Hotel

6.6

Good(116 Reviews)

Hotel in Charleston, WV

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Situated in Charleston and with South Charleston Museum reachable within 7 km, Holiday Inn Express Hotel & Suites Charleston-Southridge, an IHG Hotel features express check-in and check-out, non-smoking rooms, a fitness centre, free WiFi throughout t.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Charleston, WV

Nearby attractions

Cathedral Falls

31.4 mi

Locked and Coded Escape Rooms LLC

4.4 mi

West Virginia State Museum

5.5 mi

Clay Center

4.8 mi

Available Rooms

Standard Room

1 Double • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room with Two Queen Beds

2 Queen • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Suite with Two Queen Beds

1 Queen • 1 Queen • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Suite with Sofa Bed - Non-Smoking

1 King • 1 Sofa • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Holiday Inn Express Hotel & Suites Charleston-Southridge, an IHG Hotel

$$$$

6.6

Good(116 Reviews)

Hotel in Charleston, WV

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Charleston, WV

Nearby attractions

Cathedral Falls

31.4 mi

Locked and Coded Escape Rooms LLC

4.4 mi

West Virginia State Museum

5.5 mi

Clay Center

4.8 mi

Available Rooms

Standard Room

1 Double • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room with Two Queen Beds

2 Queen • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Suite with Two Queen Beds

1 Queen • 1 Queen • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Suite with Sofa Bed - Non-Smoking

1 King • 1 Sofa • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

6.6

Good(116 Reviews)

100% verified reviews

1.0

Dec 2023

Booking.com took my money and gave me no place to sleep on a cold and rainy night. Booking.com suck

Booking.com stole my money!!!!!!!!!!!!!!!!!!!!!!!! When I arrived at the hotel they had no open rooms and cancelled the reservation but Booking did not refund my money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am going to post everywhere to never use Booking.com as they will take your money and give you no place to stay! You guys absolutely suck!

The fact that you never even gave me a room! Booking.com lied and then kept my money!!!!!!!!!!!!!!!!!!!!!! I had to sleep in my car!

4.0

Oct 2023

Room was obnoxiously loud. Sounded like pipes in the walls shaking all night.

10.0

Aug 2023

Excellent all around

Staff was very friendly and helpful. Switched rooms around so we could get checked in before my daughters softball game started. Breakfast was great and there were many options.

No complaints at all.

5.0

Aug 2023

Passable

Location was great. Staff was friendly.

Wifi was only available in the lobby which was extremely inconvenient. My television did not work at all. When I stepped out of elevator to go to our room, floor was so sticky that my flip flop stuck to it.

9.0

Jul 2023

Room was very clean and spacious! Desk clerk was very friendly!

Room was spacious and very clean! No complaints! Elevator was a little slow. I was shocked at breakfast when she told me they were out of sugar!! I don’t drink black coffee!

No sugar for my coffee!

1.0

May 2023

a waste of money

location

my room was completely dirty after waiting after check in time to even get to my room. nothing had been cleaned. the new room they gave me had no shampoo, conditioner or body wash in the shower nor travel size in the room. the beds were hard as a rock, the comforters were heavily stained. the fan in the bathroom did not work and the shower head did not work correctly, or barely at all.

10.0

May 2023

So much to do around you

The staff was very nice and helpful. Breakfast was really good also.

Our facet in the bathroom sink need adjustment.

3.0

Apr 2023

Poor

Booked a suite with a jacuzzi directly following our wedding but was given a standard room and told there was none available (we booked 4 days prior to this and the photos on the booking site showed a king suite with jacuzzi tub in room) and only option to resolve was a check out and refund in middle of a thunderstorm or stay and pay same price as room we booked even though it clearly wasnt. Tried to resolve with front desk as well as booking.com customer service. Room smelled of smoke , was not properly cleaned and had a decent size hole in ceiling and a door that didn't latch properly. A non working sink , one elevator for 5 floors, elevator floor had peel n stick tiles for a floor that were coming a part as well as sticky floors throughout the hotel. Your shoes stuck to the floor. All this for the great price of 230$ a night. Was a very disappointing honeymoon night after a very long but great day.

Giving people the correct room or in the very least corrections the price for the room we were put in instead.

1.0

Apr 2023

Bad

I booked with booking.com when I got there no reservations was made at the hotel some mixup with the hotel and booking .com

1.0

Dec 2022

Worst hotel stay ever!!!

Nothing worst hotel we have ever stayed at.

The hotel was dirty, elevator was broken so had to carry bags up 4 flights of stairs. check in was at 3pm wasn’t able to get into a room till after 8:30pm. Free breakfast was also supposed to be included and start at 6. Breakfast was either late or never got any at all there wasn’t even milk available to eat cereal.

8.0

Oct 2022

Very good

Room was comfortable, check-in was quick and efficient - front counter staff was friendly & polite.

Breakfast was a bit of a disappointment - everything ran out and it didn't seem like staff was refilling much despite that it still had quite a while before breakfast ended, and there were lots of families trying to eat.

10.0

Oct 2022

Exceptional

Location to shops

1.0

Aug 2022

It was horrible. The key to the room would not lock the door.

We arrived at approximately 3:30 and didn't get a room until after 9:00 in the evening. We traveled by car from Philly and had a funeral service to attend the next day.

5.0

Aug 2022

I’m just glad the beds were comfortable and A/C works

close to department stores, restaurants, and highway

older facilities, I had to get my key card reprogrammed at least 5 times, elevator was slow, only one entrance.

7.0

Aug 2022

Good

The breakfast was good and the front desk staff was awesome

The towels and wash clothes were stained and looked like they needed to be trashed. Upon arriving we had to ask the front desk for body soup shampoo and conditioner

5.0

Jul 2022

Passable

Conveniently Located to Major Shopping areas!

On The Breakfast, No Orange Juice, No Apple Juice, the Milk was in open container in the refrigerator, The room smelled of smoke from previous guess, the floor was stained, they had no vending service water, cokes, or anything never seen that at Holiday Inn, my Card was charged before arrival, when it clearly states customer will pay upon arrival. the Motel needs Major renovation. Ceiling tiles were missing condensation or water was leaking, Carpet needs to be replaced!

5.0

Jul 2022

Passable

comfortable beds

advance reservation was double booked slightly run down

5.0

Jun 2022

Passable

The staff at the hotel was amazing! Given the fact that they didn't have room keys and had to let everyone in their rooms, they did an amazing job. They need a raise for how the handled the situation.

I didn't like the fact that the hotel didn't have room keys! And that the rooms where have clean.

3.0

Jun 2022

Just dont

The room was clean and the beds were comfortable.

The key cards weren't working so every time you needed to enter your room, someone had to unlock the door. The pool was closed, which was not advertised. The breakfast wasn't good

4.0

Jun 2022

Disappointed

Beds were comfortable and the room was clean.

There were no keys, our room was not available, and though we were upgraded our kids ended up having to sleep on a pull out sofa instead of the queen bed we had originally booked. The breakfast was completely picked over and not replenished. There were no plates, bowls, milk, bagels, ketchup…pretty much everything. Though we had a coffee maker in the room there was no coffee/tea. Also one of our towels was stained. Overall we were very disappointed, the room was not ready even though we arrived at 9pm we still had to wait an hour.

8.0

May 2022

Very good

cleanliness

uncomfortable bed

8.0

May 2022

Very good

Staff was super nice and helpful! Breakfast was good and coffee was always available.

Our sink in the room was pretty clogged and filled up every time we ran the water. Also our beds made a weird thumping sound whenever someone moved.

5.0

May 2022

Passable

breakfast was good. staff was very good. location is great

no tv menu or guide. blackout drapes would not close. several electrical outlets did noy work.

8.0

Mar 2022

it was nice and close to everything

everything

i liked everything

5.0

Mar 2022

Passable

The beds were very comfortable

Only 2 towels in a room with 2 queens that was for 4 people. Also none of the toiletries had been refilled.

6.0

Mar 2022

The staff was friendly, the beds were comfortable, and the location was great.

I couldn’t tell about the breakfast because they closed it as soon as we were walking in to eat at 9:00.

They could leave enough towels and washcloths in the bathroom for the amount of guest suitable for the room

5.0

Mar 2022

Passable

The beds are very comfy.

There were only 2 towels for a 2 queen bed room. Soap, shampoo and toilet paper had not been refilled. Hairdryer didn't work.

10.0

Feb 2022

It was wonderful!

The breakfast was delicious and the room was clean and comfortable. The staff was especially nice and friendly.

There really wasn’t anything I didn’t like about my stay. It is a great location the staff are always friendly and very nice and the the room was clean and comfortable.

FAQs

How much does this hotel cost compared to others in Charleston?

The average price for a rental in Charleston is $120 per night. This rental is $23 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Charleston-Southridge, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Charleston-Southridge, an IHG Hotel. Enjoy the water!

Is Holiday Inn Express Hotel & Suites Charleston-Southridge, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Holiday Inn Express Hotel & Suites Charleston-Southridge, an IHG Hotel?

We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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7.6

Very good(1,176 Reviews)

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Hotel

in Charleston

3star

2 queen beds

Pool · Pets allowed · Kitchen or Kitchenette

Discover the beauty of Charleston with a stay at Country Inn & Suites By Radisson, Charleston South, WV, a top rated Hotel with amenities such as Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Holiday Inn Express Hotel & Suites Charleston-Southridge, an IHG Hotel

Hotel in Charleston, WV

Reasons to book

About this hotel

Amenities

Map of Charleston, WV

Nearby attractions

Available Rooms

Standard Room

Standard King Room

Standard Queen Room with Two Queen Beds

Suite with Two Queen Beds

Superior Suite with Sofa Bed - Non-Smoking

Holiday Inn Express Hotel & Suites Charleston-Southridge, an IHG Hotel

Hotel in Charleston, WV

Reasons to book

About this hotel

Amenities

Map of Charleston, WV

Nearby attractions

Available Rooms

Standard Room

Standard King Room

Standard Queen Room with Two Queen Beds

Suite with Two Queen Beds

Superior Suite with Sofa Bed - Non-Smoking

Reviews

FAQs

How much does this hotel cost compared to others in Charleston?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express Hotel & Suites Charleston-Southridge, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Express Hotel & Suites Charleston-Southridge, an IHG Hotel?

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