Holiday Inn Express Irondequoit, an IHG Hotel

Bed, TV and multimedia, Seating area, Bedroom

3.3

Average(412 Reviews)

Hotel in Rochester, NY

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

This Rochester hotel offers spacious rooms equipped with free Wi-Fi and a cable TV. It is just 3.2 miles from Seneca Park Zoo.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Rochester, NY

Nearby attractions

The Strong National Museum of Play

3.4 mi

Highland Park

4.9 mi

Genesee Country Village & Museum

20.9 mi

Cobb's Hill Park

3.8 mi

Available Rooms

1 King or 2 Queen • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 139 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 139 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

2 Queen • 139 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Holiday Inn Express Irondequoit, an IHG Hotel

$$$$

3.3

Average(412 Reviews)

Hotel in Rochester, NY

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

This Rochester hotel offers spacious rooms equipped with free Wi-Fi and a cable TV. It is just 3.2 miles from Seneca Park Zoo.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Rochester, NY

Nearby attractions

The Strong National Museum of Play

3.4 mi

Highland Park

4.9 mi

Genesee Country Village & Museum

20.9 mi

Cobb's Hill Park

3.8 mi

Available Rooms

1 King or 2 Queen • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 139 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 139 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

2 Queen • 139 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.3

Average(412 Reviews)

100% verified reviews

3.3

Jul 2024

In general, very comfortable and clean.

Staff was very friendly and accommodating.

Pool was unavailable, at breakfast no microwave to make oatmeal.

3.3

Jul 2023

Terrible. Will never go again.

Nothing. Staff was extremely rude, we didn’t get the room we specifically booked and paid extra for, and we requested our room to be next to our kids room and they put us on completely separate floors.

Everything. Also the room was super super dirty.

3.3

May 2023

Probably won’t stay on another holiday inn express

Ok. Very little variety and ran out of plates on 2nd morning

Facility needs updating. Toilet ran constantly. HVAC unit excessively loud. Lots of noise from above and in hallway

3.3

May 2023

good

location

no breakfast one day. no food

3.3

May 2023

Okay.

It was convenient for why we were in Rochester.

I didnt like the price, I booked back in January and it wasn't listed for that. It was a lot considering we had to check out before we could even eat the free breakfast and couldn't even swim because the pool was empty. Feel like the no pool thing should lower the cost a bit. Its not a bad hotel just not anything special either.

3.3

May 2023

after paying up front, had to pay an additional fee- adjoining room was loud and smoking

close to the hospital

dirty, poor ventilation

3.3

Mar 2023

staff were great. but I will never stay there again

staff were all very helpful

bad location. Ran out of blankets ( and I had to it my own) , room was hot and AC would not kick on.

3.3

Mar 2023

Disappointing

Breakfast was decent and serving lady was nice and helpful

We walked in with kids for check in and they had naked people on big TV in the main lobby and when I said something to the front desk lady, she said she's not really watching TV, which was not my point and she could have just switched channels. Then we found out their pool was out of service and not available at all. The bathtub had no stopper so we couldn't even take the bath. The check out time listed on booking.com is 12 pm but during breakfast time we found out it's 11 am , went to the front desk to confirm and it is 11am. Most of the issues could have been prevented if information was updated on your site

3.3

Mar 2023

Never again.

Nothing.

Cleanliness was atrocious.

3.3

Mar 2023

Poor

Pool closed. Probably will never reopen Carpets not vacuumed in hallways or stairwells Garbages full outside Slow to remove snow from sidewalks on hotel property

3.3

Feb 2023

I would recommend this place to other people.

Thank you Jason and to all the staff at the Hotel. I Liked everything about the hotel, I would come here a second time if I come back to Rochester.

Everything Was PERFECT.

3.3

Feb 2023

Lovely service and comfortable for after a concert.

I loved the staff for sure! All super friendly and helpful, it was me and my boyfriends first time getting a hotel so we weren’t fully sure if we did everything online correctly. But when we arrived we were greeted any a lovely young man who helped us with everything. The morning staff was also very nice and helped us check out.

I’ve been to many hotels with my family and I won’t lie, it was quite dirty. Our room was beautiful though. It was just the halls and elevator. But I know how hard it is to get people to work, especially in maintenance. It wasn’t that big of a deal to me or my boyfriend though. Nor did anyone else seem to care.

3.3

Dec 2022

Good

How close it was to down town

Elevator was out of order and we were on the 3rd floor. There were not enough towels in the room for us.

3.3

Oct 2022

Passable

The bed and the pillows were very comfortable.They could done something with all broken equipment in the lallways.

I did the bunt brown eggs at breakfast and they ran out off coffee cups on Sunday morning for my coffee.They also had the same kind of eggs again for breakfast

3.3

Oct 2022

staff was very friendly

The staff was friendly

no cable for two days out of my three nights. Internet kept going in and out. bathroom was absolutely disgusting. Someone else’s hair was left in the shower on the bathroom floor. Also, it was dried up urine behind the toilet.

3.3

Oct 2022

I wouldn’t stay at this location again.

Nothing really.

It was old and very dirty.

3.3

Oct 2022

Room and breakfast was ok, watch out for the outrageous pet fee.

Breaskfast and location was fine.

Pet fee was outrageous $100.00. We stayed at three other Inns on our trip one was $15.00, another $25.00, and the last $30.00. These were all acceptable fees. Also this Holiday Inn Express could not provide a bar of soup for the bathroom only body wash, which was in the shower. Will never recommend Holiday Inn Express to our retired friends or anyone else.

3.3

Oct 2022

Very good

Facility was clean. Staff was nice.

At breakfast, pancake machine and juice machine was broken. No fresh fruit. Pool was closed for maintenance. Door lock keys stopped working 3 different times and had to go to front desk to reset keys.

3.3

Oct 2022

Not a good experience, except the staff and location it was disappointing.

Location & Staff

Room needs to be cleaned better, hotel key card system was not working and instead of my booked 3 rooms they were only able to give me 1 room. Asked for a full refund of 1 room, hopefully I will get that.

3.3

Sep 2022

Pleasant

Location

Hair from others in the bed and in the shower on the wall and blankets were ripped and had marker stains on it

3.3

Sep 2022

Great and easy, no problems. Loved the breakfast, I'm not used to biscuits and gravy when staying.

The staff were very friendly. The room was comfortable and had everything we needed for a comfortable stay on my business trip. The wifi was great and I was able to work on projects after returning back to the hotel.

This is a really small thing, and really not a big deal, just when we came back to the hotel one night our room cards stopped working. I think they were doing some electrical panel work. Like I said, no big deal, we got it fixed at the front desk, it just would have sucked if we had gotten back any later and there was no one there.

3.3

Jul 2022

Passable

Pool was closed

3.3

Jul 2022

The price for the room should have been $50.

The front desk staff.

The room was full of mold and I am highly allergic. It was the worst hotel I've ever stayed in. I had an allergic reaction for two days afterward, including asthma. When I checked in they sent me to a room that had people in it and I woke them up and they were upset. Then I had to carry my luggage all the way downstairs again and wait for them to reassign an open room. The front desk staff was awesome; but clearly there were communication issues. I did not feel safe in the area the hotel was in. I walked to an Apple Bees for dinner and the waitress was honest with me and told me I was in the ghetto and should not walk home. I ended up paying $11 for an Uber when it would have been a 7 min walk. After that, as a single woman, I was pretty terrified all night. The a/c is only a very old window air conditioner even though they made it "look" like real a/c with a wall unit. The air quality was absolutely horrible.

FAQs

How much does this hotel cost compared to others in Rochester?

The average price for a rental in Rochester is $153 per night. This rental is $75 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express Irondequoit, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Express Irondequoit, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Holiday Inn Express Irondequoit, an IHG Hotel?

We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

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$$$$

Holiday Inn Express Irondequoit, an IHG Hotel

Hotel in Rochester, NY

Reasons to book

About this hotel

Amenities

Map of Rochester, NY

Nearby attractions

Available Rooms

Holiday Inn Express Irondequoit, an IHG Hotel

Hotel in Rochester, NY

Reasons to book

About this hotel

Amenities

Map of Rochester, NY

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Rochester?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express Irondequoit, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Express Irondequoit, an IHG Hotel?

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