We booked the room including breakfast, but the front desk staff Rick Luce refused to provide breakfast vouchers even after showing the booking details. Also the room was too old and not com

Check in was fast and easy, staff was very friendly, the place was quiet and had a great location

N/A

The hotel was old and smelled like mildew throughout the building. There’s only 1 elevator which was on the other side of the building from our room. The luggage cart was old and difficult to navigate. If you have difficulty walking you may find this daunting. The furniture is dated and we were glad we only stayed 1 night as a quick pit stop for our road trip to the U.P.

Old and smelly

Very well maintained. Friendly staff.

No liquor license? Really?

Great location near great restaurants and shopping. The front desk manager was amazing. The cookies of course were over the top.

The toilet seat was old, the carpet was old and stained. The bedroom needed new carpet

It's close to ifly

Pubes in the shower bad water pressure barely hot pool sucked ceiling tiling falling from drop ceiling crack in tile in shower small bathroom for a king suite 20 dollars for hot breakfast really? No microwave in king suite room with kitchenette. Hmm what else

Location, parking, front desk and breakfast

Closed windows, not a fan of the cooling system. Need fresh air.

mostly Clean, comfortable bed

Never stay here!! If I could give negative stars I would! Incompetent desk and food service staff !! Messed up my reservation and charges for trip for funeral , When I asked for a solution to a $300 overcharge that was their mistake that was left unresolved , I said, "look we are grieving here for a funeral there must be something you can do..." Was told " no management on premises come back another day, nothing I can do" When I said this was not acceptable I live out of town, and asked for who to call... Desk Staff Gwen said, " you are not going to levy a dead relative against me" ...add to this no clean glassware, no coffee, very late room service... UGGH never again!! Hilton needs to get their act together!