Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel
Hotel in Rosemont, IL
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Chicago O'Hare International Airport is 1.5 miles from this hotel, which features an indoor pool
with a separate children's pool and free WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Map of Rosemont, IL
Available Rooms
Studio Queen Suite
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Studio Suite
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite with Airport View
1 King • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Suite
Beds not specified • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Studio King Corner Room - Non-Smoking
1 King • 236 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.5 / 5.0
Great location if you’re going to Allstate Arena for a concert! Rooms are huge and comfortable, perfect if you’re staying for more than one night. Comes with complimentary breakfast! Staff was mostly fantastic, when 2/3 elevators went down, a member of staff opened a service elevator for us.
Shuttle service isn’t the most reliable when being picked up from the airport but the drivers are lovely.
5.0 / 5.0
Atención
5.0 / 5.0
Great breakfast & coffee, solid ammenities
5.0 / 5.0
I like the suites,the breakfast it was a very nice hotel
N/A
5.0 / 5.0
Alles sehr sauber, gute Betten, ganz nahe am Flughafen. Das Frühstück ist auch sehr lecker und hat alles was man braucht.
Alles wirklich gut!
5.0 / 5.0
The beautiful and clean rooms.
Only one elevator was working at the time. But was back up and running in no time.
5.0 / 5.0
Great breakfast. Convenient to airport. Shuttle service. Great staff.
Everything was good.
4.0 / 5.0
Good breakfast, bed comfortable, clean
The heater made a loud noise when it turned on
2.5 / 5.0
Convenient. Excellent food in restaurant
Sent to a dirty room, then kicked off the shuttle bus due to it being under the dirty room
4.0 / 5.0
Location and facilities
Some person with mustache didn’t want to accept my booking reservation # for the second and third nights. It was difficult and very annoying
5.0 / 5.0
Mega Austattung der Zimmer. Frühstück war für Amerikanische Verhältnisse sehr gut. Restaurant im Hotel vorhanden, wie auch eine Kaffeebar. Flughafentransfer halbstündig möglich und ein sehr großer Lebensmittelshop gleich an der Rezeption für Hotelgäste
5.0 / 5.0
Clean, quiet, exceptional front desk staff, good breakfast.
Looks like a LOT of adjacent properties very weedy and overgrown. Unsightly.
5.0 / 5.0
Booked through a third party site without a problem. Extra amenities (extended parking, two way airport shuttle) were easy to add and met expectations. Note that you must call the hotel for a pickup shuttle at door #2. Prompt and efficient service all around. Highly likely to stay here again with the convenience of staying so close to O’hare.
The only thing we experienced that was mildly negative was that the employee checking us in could’ve been friendlier, however he did not offend us in any way.
4.5 / 5.0
It was really good and breakfast was very nice
It was a nice experience
0.5 / 5.0
no one picks up the fontdesk phone you
They charged me 225.56 as the deposit when I checked in and after the checkout they charged another 50. I thought they should refund me 50 not charge another 50. What's going on?
2.0 / 5.0
Nice restaurant and ambiance upon entrance and room was clean with updated bathroom.
Room was small for a suite, the staff/concierge was rude and not helpful and the main reason we came was because of the pool and concierge told me upon checking in after I asked, that the pool was down that weekend, which I never would have paid that price for without a pool or heads up or compensation.
1.5 / 5.0
The staff did not allow me to check-in because the payment did’t received from booking. Even thought that the reservation mentioned that I have already paid. Leading to make another payment at reception, just to have my room. Plus the room smaller than what I booked and more expensive of what I booked through booking
5.0 / 5.0
Very clean, room had amenities needed and staff was attentive to all needs
TV antenna keep loosing connection and couldn’t cast phone to tv even after putting password that appeared up on screen
4.5 / 5.0
Overall it was a very pleasant stay. The Hotel is ideally placed for a business trip around the O'Hare Airport. Very convenient and the shuttle to the Airport also worked fine (I only used the shuttle going back as I directly went to a meeting upon arrival so I cannot judge pick-up).
Breakfast was nice and diverse for American standard. All you needed. Even fresh fruits and the like. The lady doing the service was very nice and friendly. I cannot say that things were not replenished after nine. Once the fruit was gone but I pnly had to ask and immediately a fresh plate was brought. And they ALSO had real porcelain. Not ONLY the crappie plastic throwaway you often get in American Hotels (Although they had that as well).
The gym was also well equipped for my needs.
Room was nice and spacious and well equipped. All very satisfying
Although overall very clean, there was some hair on the ledge in the shower.
The front desk personnel was really not helpful and I did not get an invoice which I desperately need for this business trip. The staff was just not willing to help and seemed very disinterested in my needs. They also noted the wrong time for my schedule (which luckily was not an issue as I was able to use the wished time nevertheless as there was still room)
5.0 / 5.0
Very comfortable, important having a restaurant on the property.
5.0 / 5.0
It was modern and very comfortable
Could have been cleaned a bit better
5.0 / 5.0
Clean, easy to handle.
Breakfast area is small
5.0 / 5.0
Location
Clean, friendly, easy to stay.
3.5 / 5.0
Staff very nice, helpful
Property clean and modern, comfortable
Airport shuttle service needs serious improvement.
Staff worked very hard to mitigate the problem, but it needs an actual solution.
3.0 / 5.0
Well-designed and comfortable hotel, with a beautiful lobby, well-appointed and quiet rooms, and super comfy beds / Good breakfast with healthy options (and nice background music).
Lack of responsiveness from the staff as all of my messages on Booking (regarding the shuttle service) were left unanswered / had to call front desk twice only to be told shuttle was on its way when clearly it was not/ Waited one hour, the shuttle never showed up, and ended up hitching a ride from a different hotel driver who was kind enough to change his route / Spoke to another guest who had similar issue one day earlier and ended up paying for a taxi / breakfast did not start at 6:00 am as advertised on Booking but at 6:30 am / indifferent and hasty receptionist at check-in but friendly ones at checkout
1.5 / 5.0
Very basic hotel and staff. It’s just like extended stay but a new construction. Staff is equally clueless and for the most part not even interested in any conversation.
0.5 / 5.0
Waited over an hour for the airport shuttle. I go to the front desk to check in for my Staybridge reservation. Only to be told that they don’t have a room available because the cleaning crew left. Not my problem. So they put me in a Holiday Inn room (it’s all in the same building) only for me to go up and down the elevators three times because no keys would let me into the room they gave me. Turns out that room was out of service. Finally got me another room. Here’s the kicker - they didn’t cancel my Staybridge reservation and instead charged me for the Holiday Inn room as well without telling me in person or sending me any email confirmation or anything. I’ve called asking for a refund and some lady took down notes saying someone will get back to me. No one has. Absolute unacceptable of an experience. All for a stay for just one night. Do not stay here, tell your friends and family not to as well.
2.0 / 5.0
The breakfast was very good, the area was clean and the food divine, (suggestion: put instructions to use the waffle iron).
The gym area was clean and the equipment quite complete
The common areas look well maintained, there are monitors with flight information, the lobby is nice and clean
When we entered the room we noticed some cleaning details that can be seen in the attached photos.
The room had maintenance details that were easy to repair but that were annoying for my family, the shower door handle was loose, the air conditioning had air inlets on its lid and in the frame that made a lot of noise at night, we didn't they let me sleep And the worst part is that the sink was clogged. When I called to report it, the Fortdesk employee told me that he was very busy and that he couldn't help me because there was no one from engineering. One day later, no one called me to ask me or fix anything.
When I booked it said that it had a pool available, they should have informed that there was no pool that I did not like because my son was excited to swim.
5.0 / 5.0
Excellent
5.0 / 5.0
restaurant was excellent location and shuttle to airport was very convenient.breakfast was good.
The room we were given didn’t have the privacy we saw in the photos.
5.0 / 5.0
The room was very nice and clean.
none in particular
FAQs
How much does this hotel cost compared to others in Rosemont?
The average price for a rental in Rosemont is $148 per night. This rental is $75 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. Enjoy the water!
Is Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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