Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel
Hotel in Dallas, TX
3-Star Hotel
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Dallas, 6.1 km from Dallas World Trade Center, Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel provides accommodation with a shared lounge, private parking, a restaurant and a bar.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Dallas, TX
Available Rooms
Standard Room
1 Double or 1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen Standard Room City View
2 Queen • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard King Room with City View
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
the Price and it was just a great experience. staff was awesome
7.0 / 10.0
Bar. Lot of parking space.
My bed was a mess when I came (looked like someone slept in it, not tucked in properly and sheet was wrinkled). I made a complain and switched to another room, but that room was not ready to receive guest as it lacks lot of things like pillow in the sofa, coffee machine, hook on bathroom. I just stayed there in silence as I do not want to be moved to another room and I asked for a coffee machine.
The reception charged me a deposit of $200+++ which was supposedly only $100. I clarified it with him and he said that he’s charging me for deposit only. Full amount was refunded on check out.
Ice machine is ONLY available in the reception area.
6.0 / 10.0
Front desk staff was great and respectful.
It smelled like alcohol and “tree” everywhere especially around the area in our room.
1.0 / 10.0
Good location. That's about it. I guess pool was fine and workout equipment was nice.
Parking lot dirty. Front door broken/loud. Receptionist was nice. Elevators down--2. Room was hot, stuffy, little view unliked what was advertised/booked. Bath was terrible. Never the temp you wanted for water. Door had to be slammed shut, dirty/messy/unkept every where in hotel you looked. Remained hot no matter how the AC was. Hallways stunk. No ice. Had to go all the way downstairs and employee/employees couldn't even be bothered to stock ice, was on phone instead and when asked was told to go ask someone else. I wish I had photos but you just don't think you would need to do something like that. I was very disappointed, and I was so excited upon booking. This was the worst hotel I have ever visited in many years, only the staff at the check in/check out was the reason I didn't say anything then. They weren't responsible for this.
9.0 / 10.0
Clean and comfortable
No ice machines on floors
4.0 / 10.0
Las instalaciones son limpias y el desayuno es estupendo!
El personal era mal educado y me hizo sentir mal! Después de que cayera una tormenta increíble y me mojara para poder llegar al lobby, las personas en recepción no entendían el hecho de que yo había tramitado por booking! Querían que volviera a pagar!
5.0 / 10.0
The remodel was nice
The front desk was not nice I wouldn’t say rude but I don’t think they like their job.
5.0 / 10.0
Confortable beds, good location for where we needed to go.
Building is older. The bathroom door for the first room we were put in had a broken bathroom door and the elevator door made a loud, scraping noise when it opened and closed. After doing a room check when we first arrived, I notified the front desk about the broken bathroom door and asked for a different room (I didn’t want to chance getting blamed and charged). When speaking to the front desk for a new room, we were offered free snacks from the snack bar for the inconvenience. We were hungry for a meal after a long drive and didn’t grab snacks. When checking out this morning, I was charged for snacks and asked for the snack charge to be taken off because we never got anything from the snack bar. CHECK YOUR INVOICE BEFORE LEAVING!
6.0 / 10.0
Close to airport
Hallways we dirty
10.0 / 10.0
Loved the price and the pool great hotel for the price!! Would stay again we had a wonderful stay!
1.0 / 10.0
The location
The filthy room, the lukewarm a/c air conditioning, the dirty sheets, dirty shower and tub. The wet toilet papers underneath pillows.
7.0 / 10.0
The bar staff
When I called to ask about my deposit I was put on hold for 10 mins and finally hung up after no one came back on the phone. Sent a message to the property and still haven’t heard back from them and still no deposit.
5.0 / 10.0
Near the freeway, nice view, comfortable bed, and no overnight car fee
The receptionist that checked me in took a long time to check me in and also allowed a man to cut before me and didn’t acknowledge me at all. Also they had someone with a crying baby for 3 days in the room right next to me
8.0 / 10.0
Easy access to highway great location
Air wasn’t cooling
8.0 / 10.0
Limpieza
La recepción
El trabajador fue bastante grosero
Y quizás racista porq solo fue conmigo con las demás personas solía ser muy amable excepto con mi persona y otra cliente
8.0 / 10.0
Location
Nothing
8.0 / 10.0
Location, free secure parking
Heater not working very well
3.0 / 10.0
The location was good and the beds were comfortable.
The thermostat was broken, the room was excessively hot and could not be cooled down. It made the stay very uncomfortable.
3.0 / 10.0
Customer service was great…
When we got to our room, the coffee maker didn’t work, there were no coffe cups, and there was no shower curtain…. Got a different room and the heater was very noisy…
5.0 / 10.0
The price when I pre paid location.
First, upon entering the room, it was really warm and I had to have maintenance come in twice because they only keep it set on hot or cold. You do not have the option to change it yourself during your stay. You have to choose either hot or cold and if you want to turn it to either or you have to call maintenance wait 20 minutes for them to come to your room before they can change it. That is a huge inconvenience. When I had the room set on 60°, even though it’s cold outside because it was warm in the room it only feels like 75. So their AC units and heat definitely do not work properly.
In addition, you can tell small little details about this hotel that it’s not upkept. One all the sanitizer machines are very dirty at the bottom and you can tell they are not wiped off. There are parts of the walls that you can tell are broken or missing paint or finger stains that they are not keeping up with. The elevator doors are extremely dirty. I know it’s hard to keep stainless steel clean, but there is a basic level of maintenance. You can also tell it’s an extremely old building. There are musty smells all throughout pockets of the hallways elevators and when you were walking. You will get a nice width of freshness, but then walk into a super musty disgusting smell. Also, the elevator is expired as of August 2023. It is almost 6 months overdue for its inspection that is clearly stated on the elevator wall.
If you were looking for a hotel that has a basic standard of cleanliness and upkeep, this is not the hotel, for you will be greatly disappointed
5.0 / 10.0
The location was great.
The sheets were dirty and the bathroom was too.
2.0 / 10.0
Close to hospital
No water pressure, air conditioner made loud noise all night, everything was patched together
10.0 / 10.0
Everything! Clean, Nice bathroom with complimentary toiletries, great water pressure, soft beds, great views, interstate access, FREE PARKING!!!!
Nothing!
7.0 / 10.0
It was peaceful
The room
8.0 / 10.0
Comfortable bed.
Clean room.
The pool is not clean.
Poor breakfast.
TV has no signal
10.0 / 10.0
Friendly staff. Good breakfast buffet.
Low pressure shower head.
7.0 / 10.0
The room was ok.the pool and exercise room was nice
The ice machine and vending machines were removed from all floors. The cost of a soda at the front was $5. The breakfast is listed as free, but wasn't there’s a sign stating the price.
1.0 / 10.0
Nothing
Everything
1.0 / 10.0
Proximidad a la ciudad y aeropuerto
Sobre 2 noches hicieron la limpieza del cuarto una vez solamente y el otro día no había toallas
Cuando llame la recepción para reclamar las toallas no respondieron y tuvo que bajar
La segunda noche había una colla para el ascensor muy larga, no funcionaron todos
10.0 / 10.0
We were visiting the Dallas from the UK. We ate an evening meal and breakfast at the hotel and both were excellent. The food was delicious and the staff engaging and helpful. The following day we had to get to Love field airport for a flight and Kiki on reception very kindly arranged a taxi, however despite her making follow up calls the taxi did not arrive. With the time for our flight approaching, Kiki took OUR problem and made it HER problem, displaying outstanding customer service. When her repeated calls to the taxi firm failed to solve the issue, she sought out a member of staff at the hotel to drive us to the airport. We arrived in time for our flight. We cannot thank Kiki enough, she is a credit to the hotel, to Dallas and to the US. Thank you again.
In order to make life easier for the reception staff, who are excellent, please make the refreshments shop self service. Too much of their valuable time is wasted by having to be 'shopkeepers' for minor purchases.
6.0 / 10.0
Good location to Love Field
AC in the room wasn’t very cool
4.0 / 10.0
It was ok but not my what I expected.
No tv and room had an odor I complained about it at the front desk and nothing was done. Was told someone would come check it out in 30 minutes to and hour but nobody came. Tv kept going to no signal no volume channels would come in/out. Just not satisfied.
3.0 / 10.0
Nothing too impressive
Charged for breakfast $15 a person, also there were condoms left on top of mirror in the room..so awkward with my children! Mediocre cleaning job, wouldn’t stay here again!
1.0 / 10.0
N/A
The staff was extremely rude and unprofessional/ my room smelled like smoke, It had no mini fridge!, the phone in the room didn’t work/the carpet had crumps all over the floor/ the entire hotel was using one elevator since the other three were out of order. Awful experience!! I immediately checked out of the hotel and asked for a refund.
1.0 / 10.0
The staff gave me a room number & when I opened the door it was already occupied! This was very disturbing I had all my children with me! My children was very traumatized! After I went and reported it I asked for a supervisor they stated the supervisor was available. The next morning I asked for a supervisor the staff stated the supervisor was not available! I left all my information for the supervisor to contact me. The supervisor still has not reached out! Very upsetting & unprofessional
The staff gave me a room number & when I opened the door it was already occupied! This was very disturbing I had all my children with me! My children was very traumatized! After I went and reported it I asked for a supervisor they stated the supervisor was not available. The next morning I asked for a supervisor the staff stated the supervisor was not available! I left all my information for the supervisor to contact me. The supervisor still has not reached out! Very upsetting & unprofessional
7.0 / 10.0
I like how comfortable the beds are
My deposit for the room still hasn’t arrived in my account
9.0 / 10.0
Todo
Todo muy bien
10.0 / 10.0
Very friendly staff
I 👍 everything
8.0 / 10.0
Was clean
Room was way too hot ! Whole building was hot , pool looked nasty like nobody cleans it just adds chemicals
FAQs
How much does this hotel cost compared to others in Dallas?
The average price for a rental in Dallas is $142 per night. This rental is $79 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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