Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel
Hotel in Saint Louis, MO
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
America’s Convention Center is across the street from this downtown St. Louis hotel. Rooms are classically furnished and feature cable TV.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Saint Louis, MO
Available Rooms
Standard Room
1 Double • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room with Sofa Bed
1 King • 204 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard King Room
1 King • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room - Disability Access
1 King • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room - Disability Access - Accessible Tub
1 King • 204 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.0
The inside was quite nice. The room was clean. I had a beautiful room over at the pool and the atrium the outside however was terrible not their fault. They’re building something new there but they had no parking. I literally had to go out the property go up two blocks go to street turn right go down two blocks and come back to public parking, which was catty corner across from a hotel but then I had to walk from there all the way around to the front of the hotel to stay on the sidewalk it was very long trip. I could’ve walked through the grass and it would’ve been shorter, but it was dark and I had trouble walking I have a bad back. They really should have that on their website or some kind of warning that there is no parking on property. It’s very dark there downtown St. Louis. I’ll say this. I’m an old fat white guy who can’t run.
See above. One thing I would like to add about what I liked about the property. The staff was amazing very friendly very accommodating.
5.0
It was a convenient location it was a 20 minute walk from downtown & really any activity in walking distance.
The property didn’t have parking. You either had to pay $10 a day to park or hope to get a spot for free on the street.
3.0
Location
Employees were arguing during check in. Then I was given a room by the noisy pool without warning. Breakfast was about the worse buffet ever. Hard biscuits, gross tater tots. There were ZERO healthy options like fresh fruit.
10.0
Nice and clean
Pool was small and cold
7.0
The location was great, most of the staff was pleasant and extremely helpful.
Construction happening right next to the building, the pool was much smaller than expected and there was a bunch of white stuff floating around in the pool, we got out once we noticed and didn’t use it anymore during our stay. Upon checking in, we got to our room and it was extremely hot. We turned the AC all the way down to 50° and it read 80°, maintenance came up to take a look and said that the AC was working perfectly fine but the entire 4 nights we were there it read 80° and felt like it. The bathroom ceiling seemed to be caving in, made my anxiety extremely bad every time I had use the bathroom or take a shower. At one point the water pressure was extremely low we couldn’t even take a shower. Regarding staff, almost everyone was extremely nice except for one Front desk agent(didn’t catch her name but she worked Monday, Tuesday, and Wednesday night) she was extremely unpleasant to talk to. We called down to ask about breakfast one night and she hung up on us before we could ask about the bar, so we had to call again to ask when the bar closed and she hung up on us again. Wednesday night we called down to ask for towels, we never got them. Housekeeping was extremely loud in the mornings, we could hear them talking loudly in the hallway. I think the worst part about our stay was how thin the walls are, we could literally hear the guest in the room next to us peeing, on multiple occasions.

1.0
Nothing
The reservation was all a mess. The reception gave me a double bed with out the sofa bed and sofa. I was told I could upgrade to this room from just a double bed. I than called them reception to get that fixed. I was told they did jog have that available. I was than given a king with a sofa bed and an air mattress. I go to the room, the sofa mattress is all stained, the bathroom bath tub is dirty, the remote control has tape holding the batteries. The mini fridge cabinet door doesn’t close. I had to call for bed sheets, blankets and pillows. I was brought 2 sheets a blanket and pillow cases but no pillows. Third call to the reception for pillows :( I was told they have no house keeper and she did not know where the pillows are located at and the hotel has no manager. I was charged $247 and change for all this mess. 😡 😡😡😡
10.0
Location
Parking
8.0
Great location for games and concerts!
The bathrooms need updating
6.0
I Liked that it had a Pool and I Liked that it had shuttle.. but the Pool i didn’t see no one in it the whole time I was there I thought something was wrong and the shuttle was like scooby doo… Van
I know they trying due to construction rehabbing but the staff was not Professional and not being attentive to the guest… they seem like they was at home or on break all the time. The breakfast wasn’t good it’s basic but couldn’t been much better if they going to charge the guest
1.0
Room was nice
We got to the hotel early to check in (at 2pm) but there were no rooms clean, I was told they could not guarantee a room would be clean by check in time at 3pm either. They said they put my name on a list (and I was supposedly the 3rd on that list) and they would call me when a room was ready, two and a half hours later there were still no clean rooms to be given. We had a concert to be at and I told them we could not wait to check in and would have to wait until after the concert. The lobby was packed with people who were expecting to get their rooms and get ready before the concert and people doing there hair and makeup at any plug in they could find. They were extremely underprepared for an expected event and no compensation was offered for the inconvenience.
6.0
Rooms were comfy and decent size.
In town for a concert, stood in line to check in for over an hour before we were told they had no rooms cleaned at the so called check in time and didn’t have any remorse that their guests were SOL for getting checked in before our concert. They said they didn’t have a clue about something going on for a second night. They need to have accommodations for big events, bring in more staff/housekeepers.
10.0
Room was very comfortable. Staff was friendly considering the rude people they had to deal with at check in. Kept it professional.
Parking was the only down part. Had to pay for parking and was a distance from the hotel.
8.0
The location and staff were very nice.
It was very clean. Breakfast was wonderful!
The air conditioner in our room was not working. It was 78 degrees in our room making it hard to sleep.
5.0
Got an upgrade because the room type I booked was unavailable .
Hotel was clean and comfortable
Front desk was unorganized
Hotel is dated and needs some updates
Bathroom sink was leaking water on the floor
4.0
it was close to the arch
the room was bigger then expected that was a plus.
the hot water felt amazing
the pool was closed.
the desk clerk wasn’t very friendly.
maintenance talked to us like we were stupid.
free breakfast would’ve been nice for the price that was paid.
8.0
close location to downtown activities. The staff were super friendly and the shuttle was awesome.
Not a great view from the location. The pool was closed for maintenance.
8.0
The staff was "the best". They were helpful at every request.
Bathroom did not smell clean.
5.0
The evening and night staff were great. So was the staff for breakfast.
The morning desk clerk was very rude.
7.0
Location, customer service, comfortable room.
Shower was too small. View was horrible. Neighbors very disrespectful. Charging $50 to park our vehicles was insane.
The young lady Shonna that received us and the valet driver that parked our vechles were amazing. The hotel was decent but the view outside room 201 was horrific. We had to listen to extremely loud neighbors from 200 until about 2am. As Diamond Wyndham members whom stay in hotels every weekend all over the country I can say that in comparison to their hotels of equal rates I am disappointed.
10.0
First time here. Check in was very easy. Very nice
people. Loved my executive room I was so amazed how big it was. Clean facility and breakfast was fire. Never been to a hotel that served bacon. The place bacon was crispy and good. I will be back soon. 5 stars
9.0
Proximity to trade show. Size of room was amazing.
Breakfast is repetitive. Elevators need an upgrade.
10.0
The facility had pretty much everything that was needed for the entire trip. Dinner / Drinks / Breakfast - everything was great.
n/a
8.0
Location to the Dome was fantastic. Walkng distance. Decent pool. Friendly staff. Decent breakfast. Shuttle available. Kid friendly hotel.
Beds needed to be updated. Slept pretty rough. We had a king room and only one heater ran making one side of the room way cooler than the other. Half of us froze while half of us were hot. Make sure u check your reservations...we were told ours did not include breakfast when our booking.com reservation clearly said we did. We did find a severely rotten apple in our room..yuck
1.0
The parking area was not secured by the hotel.
10.0
everyone was very nice and gave excellent help
FAQs
How much does this hotel cost compared to others in Saint Louis?
The average price for a rental in Saint Louis is $156 per night. This rental is $66 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel. Enjoy the water!
Is Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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