Hotel RL Cleveland Airport West
Hotel in Westlake, OH
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Set off motorway I-480, minutes from Cleveland Hopkins International Airport. This hotel offers Free Wi-Fi and an indoor swimming pool.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Westlake, OH
Available Rooms
1 Queen • 419 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 678 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 419 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
1.0 / 10.0
There was nothing to like about this property. Not only was the stay abysmal the property had completely ignored all attempts to provide any form of customer service. Booking.com itself barely got involved and gave us a paltry £12 back.
DO NOT STAY HERE. If you arrive you will see a sign saying the hotel is in need of major renovations and no notice of this when booking. These repairs had yet to happen.
My husband who I booked the stay for was put in a room with black mould, coming from a broken window, a huge active leak in the ceiling and peeling paint showing this was an on going issue in this room. Why this room was even offered to a guest astounds me.
When he complained they put him in a smoking room despite it being a non smoking room. He had to move rooms again, and on the last too while the stay was finally tolerable he got kicked out of his room several times.
He received no customer care or attention during his stay and we have received nothing in response from the hotel. Despite my saying I would be letting future guests know the state of things
I am not someone who usually complains so read into that what you will. We have a video of the mouldy leaking peeling window/ceiling
As above. Completely unsafe unsanitary and unsatisfactory. The lack of customer service or care and attention after the stay are tantamount to what this hotel thinks of its guests
Don’t stay here
2.0 / 10.0
Breakfast was fine, staff was courteous and helpful.
Check in process was took way too long. We were given room keys to an already occupied room. Hotel looked old needing lots of updates. Bathroom needed ADA modifications.
10.0 / 10.0
Quiet
Nothing
6.0 / 10.0
the bathrooms towels, washcloths and floor mat were nice and the room and appliances were clean. Breakfast
There were zero rolls of toilet paper in my room and one of the double beds was not made up at all with clean bedding, someone clearly forgot to come back and finish the room. The black bed skirt was nasty dirty like someone spit or wiped snot all over it, yuk! The rest was fine.
3.0 / 10.0
Nothing
The bathroom wasn't cleaned and the sheets had not been changed on the beds. After the front desk was told the room needed cleaned, they half cleaned. Towel was still behind the door so the floor had not been cleaned and we don't know if they cleaned the toilet or the shower. It was disgusting.
5.0 / 10.0
The staff were helpful and friendly---I had forgotten to use my Choice Rewards account when registering and got help adding the trip to mu profile.
Facilities are pretty run down---our room needs a big renovation. The bathroom might have been really clean---hard to tell as the state of the bathroom walls and appointments were so marred and old. The carpet and furniture were quite worn and seemed dirty. The bed itself was comfortable. It served our purposes for a one night stay with a late check-in and early departure, but I would not recommend staying there for any other purpose.
5.0 / 10.0
It was all fine. It was an alright hotel for a reasonable price.
It all looks a little tired. The bath tub surround was moldy and the coffee table was completely covered with sticky liquid.
7.0 / 10.0
Decent rooms
The pool was cold
6.0 / 10.0
nice place
The smell of hashish everywhere
10.0 / 10.0
slippery bath tub
5.0 / 10.0
Location
Water was dangerously hot. Sink did not drain well. Place was shabby for the price. Bed was too soft for my taste.
5.0 / 10.0
The price was good and it was only 20 mins from down town Cleveland
It was really worn down. Fell like they need to do a lot of redoing from the entrance outside to the carpets and the discolored couch we had in our room. Also found mold looking stuff under the sink. Definitely looks better in the pictures. Also it says no smoking but the whole building smells like people have been smoking it that building non stop.
3.0 / 10.0
It’s next-door to a Red Robin 
The linen was dirty, and obviously wasn’t changed. There was lint from the previous customers socks in the sheets, and the sheets themselves had what appeared to be stains that were previously cleaned. There were wet wash cloths in the shower. Overall, the room was not very clean. In all fairness to the staff, we did not complain because we were tired and just wanted to leave. Ended up putting a small, throw blanket on the bed and laying on it. 
1.0 / 10.0
They didn’t have enough cleaning crew
Room was not ready when we arrived. After checking in, we didn’t have soap, clean towels, or toilet paper. There was a pile of dirty towels in the bathroom from the pervious guest. We called for service but all we got was a few clean towel and some shampoo’s. The second day we requested cleaning service but we didn’t get one. Again no toilet paper, soap & clean towels.
On our first night stay, it was hard to get any rest. There was non stop loud noise. Some Kids were running around talking loudly on the hallway till 3:30am in the morning. It was unbelievable.
1.0 / 10.0
Nothing
We had dirty bed linens. There was what looked like dog hair n them. The bathroom outlet did not work. I asked for clean sheets and was told they would be right up. After waiting 45 minutes I called the desk and was told they could not leave the desk. I had to go down and get them. The room was very much in need of repairs and maintenance.
1.0 / 10.0
Absolutely horrible hotel’. Not clean, no pool stayed being repaired but called and was told it would be ready, no breakfast I less you wanted to lay 5$ for a bag! Called you and asked for a refund thank god was able to get one and switch to a nice clean hotel
Been honest about the pool, have the continental breakfast, not have cation tape on the front area where you walk in, gym was a joke and with broken equipment
1.0 / 10.0
For this trip, good location
I arrived 10pm to check in. No desk attendent, sign saying, be right back. Another person was there when. I arrived. After 5 min, he left, disgusted. I the desk phone rang a number of times. After awhile I reached over to one phone and dialed 0... the phone rang, rang rang. Now 20 minutes no attendent
I dialed the hotel direct and got a directory. Contacted the GM and left message.
Finally at 10:30 an attendent showed up.
Said he was busy with another guest... I said for 30 minutes... he said sorry. I'm the only one here.
What kind of hotel condones leaving their front desk unattended for over 30 minutes?
2.0 / 10.0
nothing
Not clean bad smells.
No swiming pool as it says in the discription. Breakfast is not avilable.
5.0 / 10.0
staff was really nice and friendly
Pool was not open no one told us that when we made the reservation had 2 kids and nothing to do with them very disappointing
3.0 / 10.0
none
pool closed call staff numerous for more towels and condiments never received
1.0 / 10.0
The location was convenient for the airport which was why we stayed. We had an extremely early flight going out of the Cleveland airport so we decided to get a hotel for the night.
There is not enough room to list all the things that were bad about this hotel. The hotel is in a state of complete disrepair. The staff was rude, unattentive, and not helpful. The sheets were filthy as was the bathroom. The phone did not work so we could not call down to the front desk. When we went down to discuss these issues with the front desk staff there was a huge line of other people down there complaining about the same things. There were eight of us in total waiting in line. The front desk person was not apologetic at all and said he was by himself so there was nothing he could do. He did not offer clean sheets, batteries for the TV remote, and gave us an excuse as to why the phone did not work. I will never stay there again, or at any other Radisson property. I will sleep in my car before I stay at one of their hotels.
1.0 / 10.0
nice restaurants near highway
couldn’t complete stay parking lot is falling apart also
1.0 / 10.0
when booking it was close to events
never stayed at the hotel the staff was very rude and the rooms wasn’t even ready when we arrived at 6pm had 7 rooms booked and was coming from a different city.
3.0 / 10.0
Hot water and the beds weren't uncomfortable.
Location to food and activities.
Outdated, smelt of mold, actual mold in bathrooms and bedrooms, wallpaper falling off the wall, visible water damage, the smell of Fabuloso, which doesn't clean throughout trying to mask the outdated. Pool closed for renovations without notice, no other amenities mentioned on the website. The manager appeared high or drunk at check-in. Lighting is so dim you couldn't even see at night in the room. They don't service room until day 3 but give no.extra supplies for that time frame.
7.0 / 10.0
The smell of Marijuana in the hallways
6.0 / 10.0
The staff was great. The bed was comfortable. The shower was not moldy. The furniture and rug was well passed its prime
Replace rug and furniture
4.0 / 10.0
there was no breakfast, falsely advertised as having food on property
This place Is full of homeless trans people
FAQs
How much does this hotel cost compared to others in Westlake?
The average price for a rental in Westlake is $109 per night. This rental is $8 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel RL Cleveland Airport West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel RL Cleveland Airport West. Enjoy the water!
Is Hotel RL Cleveland Airport West pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel RL Cleveland Airport West?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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