Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

8.2

Excellent(447 Reviews)

Hotel in Indianapolis, IN

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located in downtown Indianapolis, adjacent to the Indiana Convention Center, this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Indianapolis, IN

Nearby attractions

The Children's Museum of Indianapolis

Soldiers & Sailors Monument

0.4 mi

Available Rooms

Standard Room

1 King or 2 Double • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room with Two Double Beds

2 Double • 290 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Suite

1 King • 828 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Suite

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

$$$$

8.2

Excellent(447 Reviews)

Hotel in Indianapolis, IN

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located in downtown Indianapolis, adjacent to the Indiana Convention Center, this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Indianapolis, IN

Nearby attractions

The Children's Museum of Indianapolis

Soldiers & Sailors Monument

0.4 mi

Available Rooms

Standard Room

1 King or 2 Double • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room with Two Double Beds

2 Double • 290 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Suite

1 King • 828 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Suite

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

8.2

Excellent(447 Reviews)

100% verified reviews

10.0

Aug 2024

Surprised by how unique of an experience it was. The train, the old steel beams, the pool, and the

the setting and nostalgia were very unique. Nothing like it.

9.0

Aug 2024

The facility was very convenient and the location was OK. They just don’t have a parking lot so there was just a lot of

I have the opportunity to stay at this location for my sororities national convention. It was the perfect location to be close to the convention center. The facility was unique because they were rooms where old train cars had been converted and that was very unique to see. My accommodations were fantastic as far as room availability at all.

Their system for checking you in and out of a room is very old. And someone else’s member number was placed on my room so my bill had someone else’s name someone else’s credit card information. It was a big mess and then I was double charged for my room and they could never figure out the rate and it was horrible. From that standpoint. They just need a better, a newer, a more updated system for checking in guest note that Was major. We were there for a conference so the hotel staff did not prepare themselves for the large group. They had an area that they use in the morning for their breakfast so instead of opening that area up in the evening so that the guest staying at the hotel could at least go in and sit down and wait to be served they had a hostess Working upfront who was as rude as she could be and she was just straight up nasty and that was a big turn off because she was sending people away. She was just horrible. Cost a little area that they did have to eat in in the evening wasn’t that large so after say about 30 of us Enter that little area there was no room for anyone else. It was horrible, but they were not prepared. And on top of that they must’ve just hired waiters that day that we were there and we were there for a total of eight days because they never do what was on the menu so that was off horrible experience

9.0

Aug 2024

I really enjoyed my stay.

The room was available when i arrived and the hotel was connected to the venue.

6.0

Jul 2024

Average

Location was very central.

Very dated rooms, bed wasnt that comfortable and the breakfast offered very limited healthy options (i.e. none!)

7.0

May 2024

Good location and friendly staff especially in the restaurant made the stay pleasant

The bldg was unique and the location was great

Front desk service was slow and the billing for our stay was incorrect.

8.0

Aug 2023

Very good

it was a beautiful hotel. First time there.

The AC!!! when we were in bed, everytime the AC kicked on, it blew right in our faces. we had to put a pillow over our face to keep it from hitting us. It woke us up EVERYTIME it turned on. there was no way to move the direction of the air so we turned it off and so we were HOT all night! Also, there was no fan in the restroom and it became really hot in there when showering

3.0

Aug 2023

Poor

We thought we were promised a train room and did not receive one. The receptionist at front desk was not friendly nor accommodating….

8.0

Aug 2023

Very good.

Staff were welcoming, room was clean.

There was a lot of construction around so it was a little empty at night. Staff did not alert me that there was a skywalk to the convention center.

6.0

Aug 2023

Pleasant

Parking horrible no garage close because pan am plaza being torn down. Only option is valet parking. Long line to valet at check in only 2 staff working. Long line to get car at check out inky 2 staff working would have taken 45 minutes to get car. He allowed us to get own car as it was 1 block away. Would suggest if this is new norm 5-6 vallet staff at peak times to keep customers happy.

10.0

Jul 2023

An amazing stay!

The train car rooms were so fun! The facility was clean, and the staff was amazing! We loved our stay. Will definitely stay again!

N/a

9.0

Jul 2023

It was a great place to stay for the week.

the atmosphere

10.0

Jun 2023

Wonderful

Clean. Comfortable. Great location. Interesting history

nothing

7.0

Jun 2023

Good

Staff was so friendly and the breakfast was delicious.

Our room had large pieces of peeling wallpaper and what looked like spilled beer or sticky champagne over the desk. The bed was super comfy but the rest just seemed outdated.

6.0

May 2023

Lovely, old & historical. However, I would not recommend or stay again.

The historical part. I enjoyed this hotel because of the train. It was quiet.

The Location of the Hotel, the slow check in time, the fact that there was only 1 ice machine working in the entire building, filtered water was not easily accessible. The fact the breakfast was not free to all guests.

6.0

Apr 2023

Pleasant

I enjoyed the location!

Parking it’s crazy no parking is offered we spent 100 dollars in parking! The hotel was nice but I won’t be back.

1.0

Mar 2023

Bad

Location

Called to verify two beds and received confirmation- hotel could not honor it when arrived leaving us with not enough bed space.

10.0

Mar 2023

Interesting place to stay in a great location

Excellent location. Bar/restaurant is very good!

the price of the wine at the bar was expensive

10.0

Mar 2023

great stay at a nice hotel. Will be returning for another trip.

clean and nice.

nothing

10.0

Mar 2023

Great place to stay at a great location.

great location and loved the building being the old train depot. hearing the train at night didn’t bother me at all.

there wasn’t anything that I didn’t really like about the property.

10.0

Mar 2023

We stayed in one of the train car suites, very cool!

The Crown Plaza is a very unique hotel.

There is nothing I didn’t like about the property.

4.0

Feb 2023

Disappointing

The beds were terrible, squeaky and we could hear everything from room next to us! Was woke in the middle of the night by some disturbing sounds! It went on and on! I wasn’t impressed!!!

10.0

Feb 2023

Exceptional

One of a kind hotel.

I couldn't stay longer.

4.0

Feb 2023

Disappointing Experience with High Expectations for My Stay.

The food was great and had a convenient location close to Lucas Oil Stadium. Friendly and accommodating front of house and restaurant staff.

Poor housekeeping with little attention to the cleanliness of the rooms. Had to switch rooms several times due to dusty,dirty, unswept, with little attention paid to details when cleaning the rooms. For example, coffee maker in the room looked unsanitary to use in any of the three rooms and the small refrigerator did not work in any room. The tub didn't drain properly at all without a few inches of water sitting in there. There were never any towels at the pool for use and had to bring them from the room. When they did restock towels, it would only be enough for the next 15 minutes before they were gone.

FAQs

How much does this hotel cost compared to others in Indianapolis?

The average price for a rental in Indianapolis is $168 per night. This rental is $64 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

Hotel in Indianapolis, IN

Reasons to book

About this hotel

Amenities

Map of Indianapolis, IN

Nearby attractions

Available Rooms

Standard Room

Standard King Room

Standard Double Room with Two Double Beds

One-Bedroom Suite

King Suite

Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

Hotel in Indianapolis, IN

Reasons to book

About this hotel

Amenities

Map of Indianapolis, IN

Nearby attractions

Available Rooms

Standard Room

Standard King Room

Standard Double Room with Two Double Beds

One-Bedroom Suite

King Suite

Reviews

FAQs

How much does this hotel cost compared to others in Indianapolis?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?

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