Embassy Suites Cincinnati - RiverCenter
Hotel in Covington, KY
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
On the south bank of the Ohio River, minutes from Cincinnati city centre, this all-suite hotel in Covington, Kentucky offers a microwave, mini-refrigerator and flat-screen TV in each guest suite.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Covington, KY
Available Rooms
King Suite
1 King • 624 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Suite with River View - Non-Smoking
1 King • 624 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Suite with Two Double Beds - Non-Smoking
2 Double • 624 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Executive King Suite - Non-Smoking
1 King • 796 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Suite with Bath Tub - Disability Access/Non-Smoking
1 King • 624 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews9.0
Breakfast is so good. Love the atmosphere and location.
Room was a little warm.
6.0
I like the breakfast especially having the option to have a fresh omelet, fresh fruit, and variety of juices.
The room smelled like mildew. The mattress was to hard. The cover had stains on it. Very Disappointed with the bathroom, dirt around the tube, mold, and the grout was nasty in the shower/floor.
7.0
I liked the convenience to the bridge to walk across to the Great American Ballpark. I thought it was too pricey though!
The cost. All major cities are charging ridiculous prices & they’re making it hard for people to be able to go to any fun events.
1.0
The staff were friendly.
Otherwise, Nothing. The air conditioning did not work the entire time. We asked for the room to be cleaned daily and it never never happened. No maintenance had been done to the hotel rooms at all. 75% of the time when you called the front desk no one answered.
Nothing. The air conditioning did not work the entire time. We asked for the room to be cleaned daily and it never never happened. No maintenance had been done to the hotel rooms at all. 75% of the time when you called the front desk no one answered.
5.0
The staff were very friendly and we loved the breakfast. The atrium is lovely and our kids enjoyed the pool. Beds were very clean and very comfortable.
The air conditioning did not work until 2 full days into our stay and it never caught up to cooling completely down. The rooms are in dire need of renovation. And I mean DIRE. The carpets are so stained. The bathroom/tub was horrific. Chairs are stained or the fake leather is peeling. Dispensers were not attached to wall. It was definitely NOT worth the $3,400 bill.
1.0
Room had no air. It was 80 degree in the room. Miserable
Temperature
10.0
The location is excellent!!!
The price was a little high.
7.0
Location was great , the amenities were good
Needs a bit of updates to flooring in halls stairs and rooms bathroom fixtures
7.0
Parking was easy.
Breakfast.
No ice on my floor.
Limited bar menu for free drinks.
Room was hard to cool.
8.0
Location
Room was nice, but gave off a weird smell every time we entered and the shower was bad, like not clean old and not well maintained
5.0
Conveniently located. Staff was nice and helpful. Food service was nice and everyone enjoyed it.
Beds and pillows were uncomfortable.
7.0
good breakfast great room awesome food
ac didnt work good in our rooms
9.0
Everything was fine except for the price to park.
Price to park.
7.0
Hotel was good overall. The localisation was good, next to the conference centre, there was no problem to easy get to the city or use bus. Breakfast was very nice and tasty. You could choose table with river view or eat inside the Lobby. Evening snack and drink was also nice.
The competence of the night shift staff leaves much to be desired. Front desk tried to reserve a deposit of much higher value than said (250 instead of 100) when this was not possible, booked a deposit without my knowledge for 150.
Our room was not cleaned and no towels changed (only once during our stay), if there was any option to choose we were not informed. The amenities was also weak - for the price we expected at least something - not just 3 shower gels for the entire stay.
The pool was closed for 2 days.
No welcome information such as where the pool / breakfast is, opening time, etc.
The room was very large but it looks like good housekeeping was a long time ago. The carpet was dirty and the sofa didn't smell nice.
The price was too high for the quality
1.0
The breakfast was nice, but not as nice as other Embassy Suites I have been to.
The room was not clean. Hair all over the bathroom and tub. When you opened the door, the smell of dog piss hit you like a ton of bricks. There was zero toilet paper and when we asked for some, an employee at the front desk said he would bring some and never did.
1.0
Front desk clerk nice guy
There was dirt in the tub still, everyone was busy to busy !! Also it was very loud at the place chosen by the elevators !! Loud neighbors eggs were running to wet, the only person was front desk guy he was there by himself !! The view was not fully a riverside view it was a building
8.0
The pool area restroom was filthy.
Could have had better cleanliness in the pool area in general.
1.0
Staff was rude and unprofessional.... It was tolerated by management... I've stayed at several Embassy suites. This location was horrible. Customer service isn't customer service anymore. Breakfast was bland... The hotel needs to be updated .. Tubs were rusted and old. Rooms smelled like mold.... The towels and washcloths were
9.0
Nice
Breakfast
10.0
Beautiful river view and just across the street from NKY convention center.
Nothing
3.0
Breakfast and location to the REDS baseball field. I felt sorry for some of the staff. They seemed overworked. There were only two staff members for a long check-in line. Get there early if you want to make the game.
The rooms had a musty smell. We requested an upgrade, but it was not available. Our rooms had no sheets or blankets for the pullout couch. Website lists check out as 12 noon, We were told it was 11. We asked for a 30-minute extension because my son was sick to his stomach but was told "no". We left by 11 AM. The check-out person on that day was condescending and disrespectful. We had 2 rooms and paid almost $700. This was definitely not the quality I am used to having as a Hilton Rewards member or with Embassy Suites. The only good thing I could say was the breakfast was good!
6.0
Breakfast and location.
The parking and trying to get to hotel. We are handicapped and use an electric scooter. Not very assessable.
Took 30 minutes to enter room. Had to keep going back down to lobby to get new keys. Then they figured out the batteries were dead on the door keypad.
We had 5 adults and 1 kid in our room there were 2 towels and 2 washcloths. Another time we had to go to lobby to get towels.
For $300+ a night the rooms were not very grand. The sofa bed had no bedding. Once again had to go to lobby to get those.
7.0
Location & decent breakfast included
Not treated well on initial check in attempt
1.0
Location was great
Room was dirty. Soap dispensers were empty.
2.0
It was updated and in a convenient location
The staff was overwhelmed and therefore unpleasant and rude
8.0
The breakfast was fabulous
8.0
Free drinks and snacks were GREAT! Breakfast was WONDERFUL! Staff are friendly, courteous and pleasant!
Our room was clean with a great view.
It's possible there was and unexpected staff shortage today, but:
There was only one person checking people in and the line was LONG and the wait was LONG.
Only one person running the bar for free drinks, plus taking meal orders. He was quick and courteous but the wait was longer than necessary!
No one answered the phone when I attempted to order room service.
I wish parking was free and not $12/day.
7.0
located on the waterfront
not much around the hotel
hotel kitchen was unable to handle the volume of food orders and actually stopped taking food orders long before advertised closing time
the included breakfast was very good
1.0
At our breakfast the first morning, while my husband and I stood waiting to have our omelet made, a HUGE roach fell from the wall and onto the counter beside our plates. The hotel customer service said they put a note on our account to refund the second night, but I first had to notify Booking.com and wait for Booking.com to call them before refunding.
I immediately went to the website and sent an email with no response yet. Please contact the Embassy Suites so that I can get my money back for this horrible experience. I should be compensated for our entire stay, this absolutely ruined our our vacation!
10.0
The room was clean and relaxing. Walking distance to great restaurants.
Finding the entrance from the parking garage was a little hard because it says fire exit.
9.0
location and great staff
pool was very small and no towels
8.0
complementary drinks and breakfast! River view was great
pool wasn’t as expected at all! so packed and small !
2.0
the entrance area/main area was nice.
the staff was rude, the floors in the rooms were dirty. No towels in pool area pool area was disgusting. We asked for a crib and it was repulsive and stained up and so dirty we could not use
8.0
location
FAQs
How much does this hotel cost compared to others in Covington?
The average price for a rental in Covington is $178 per night. This rental is $75 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Embassy Suites Cincinnati - RiverCenter. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites Cincinnati - RiverCenter. Enjoy the water!
Is Embassy Suites Cincinnati - RiverCenter pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Embassy Suites Cincinnati - RiverCenter?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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