Candlewood Suites Jacksonville East Merril Road, an IHG Hotel
About this hotel
Located 7 miles from the Jacksonville Port Authority, this North Florida hotel features an outdoor pool, fitness centre, and free property-wide Wi-Fi. Guests will also be 10 miles from the exotic animals of Jacksonville Zoo.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Jacksonville, FL
Hotel in Jacksonville, FL
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
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Reviews
4.0/5.0
Good(135 Reviews)
100% verified reviews
2.0
nothing
where do I being….. For Nonsmoking facility it smelled like pour cigarettes!
First room (318) the shower didn’t work, the water couldn’t be turned on, that shower hasn’t been turned in long time. The attendant downstairs was super sweet and this isn’t her fault. She transferred us downstairs to the handicap room…. well shower head just stuck in an outward position, which wet the whole bathroom floor ( how’s that for safety) Oh and we killed two ROACHES AND FOUND SEVERAL DEAD ONES….! This wasn’t a good start to our vacation! facility read
1.0
Nothing.
PLEASE READ!!! If you can please stay anywhere else! This place is disgusting and that is being nice! The minute my husband and I walked into our room and turned the lights on roaches where scattering everywhere! On the walls, in the sink, in the bathroom! We didn't even put our suitcases down. We immediately went back to the front desk and explained what happened and he gave us another room on the 3rd floor. We couldn't even sleep. We wanted to sleep in our car. We left. We asked for a refund but since we booked through booking.com they said we had to go through them. Well booking.com gave us the run around and even after we explained the situation to them we still to this very minute haven't received a refund. We will never use booking.com again. Just know if you ever run into a problem with a hotel using booking.com they will not refund you even though we stayed in our hotel room for 10 minutes at the most and immediately called them about our problem. We didn't receive a refund from booking.com nor the hotel so we lost out on over $200. We ended up going to another hotel across town and had an amazing stay. Please save your time and money and never make the mistake we made.
9.0
It was close to the game. The room was comfortable and clean.
No breakfast served.
7.0
a continental breakfast
8.0
Everything
Nothing
9.0
facility was overall very clean
I don’t really have anything negative to say about the property
9.0
clean, close to where we needed to be
n/a
8.0
At the end of hall, didn't have to go through lobby.😁 Had garbage can in stair well to get rid of all our garbage.
Had trouble with the remote control. Would not change channels. New batteries still problems
8.0
Room was clean and comfortable.
There was no shower gel in the shower.
10.0
No breakfast at this site. The room had a small kitchen and frig. Hotel was within walking distance of a grocery store.
We stayed ten days as tourist and found great beaches and restaurants in Jacksonville, Florida. Locals pointed us to some great locally owned ethnic restaurants and out of the way beaches. A list of potential non corporate restaurants and out of the way beaches would have been appreciated.
4.0
Location was great!
The room smell like onion, it was a smell I could not get rid of even though I sprayed an entire can of Lysol on floors, counters etc. There was one baby roach on bath tub. The sink had calcium build up around it and the noise from the air conditioner was a little disturbing. I think the worst part was the person that kept walking all night long from 8:00 p.m. - 1:30 a.m. Room was only so big; why this person was CONSTANTLY walking for 5 hours is beyond me. Needless to say I did not get much sleep.
9.0
They didn't serve continental breakfast
FAQs
How much does this hotel cost compared to others in Jacksonville?
The average price for a rental in Jacksonville is $172 per night. This rental is $73 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites Jacksonville East Merril Road, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Candlewood Suites Jacksonville East Merril Road, an IHG Hotel. Enjoy the water!
Is Candlewood Suites Jacksonville East Merril Road, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Candlewood Suites Jacksonville East Merril Road, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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